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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
1 bedroom, in-room safe, desk, blackout drapes
Lake view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • St. Johns Town Center
    6 min walk
  • University of North Florida
    4 min drive
  • UNF Arena
    6 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    26 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • 317 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room, Lake View (2 Queenbed & 1 Sofabed)

  • 520 sq ft
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room (2 Queenbed & 1 Sofabed)

  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lake View

  • 317 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) | 1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

  • 434 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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Parking included
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The price is $186
per night
$211 total
includes taxes & fees
Dec 11 - Dec 12
Sheraton Jacksonville Hotel

About this property

Hyatt Place Jacksonville / St. Johns Town Center

3-star hotel in Southside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Jacksonville / St. Johns Town Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 6472 square feet (601 square meters) include conference space. This business-friendly hotel also offers a terrace, dry cleaning/laundry services, and a convenience store. Onsite parking is available (surcharge).

Hyatt Place Jacksonville / St. Johns Town Center is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - Onsite restaurant.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 842 out of 1150 reviews" "
Rating 8 - Good. 197 out of 1150 reviews" "
Rating 6 - Okay. 61 out of 1150 reviews" "
Rating 4 - Poor. 26 out of 1150 reviews" "
Rating 2 - Terrible. 24 out of 1150 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Esmeralda, Haines City

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. The only downfall was the pool was closed for all the time we were there.
Stayed 3 nights in Aug 2024

4/10 Poor

Arthi, Sugar Land

Traveled with partner
The hotel was in a good location with convenient nearby shopping. Cleanliness was a concern for me. The elevators smelled musty as if like someone threw up and was not properly cleaned. Also the staff never informed me that the breakfast was not included in the reservation. I was surprised that they charged me $15 for basically some eggs, bread and oat serial. I would have gone to better breakfast options outside the hotel if I had know that's how much they would be charging us.
Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Location is great. Spent 3 days with two rooms. We came back to our rooms after the first night with “do not disturb” signs placed on our doors so we did not receive maid service. Weird thing is we did not place the signs on our door. Staff did not create a very welcoming environment or seem very friendly. Pool was closed and property seemed to lack management.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pattrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was top notch!
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new property with a great view of a small lake next to it.
Stayed 2 nights in Aug 2024

8/10 Good

John, Brunswick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great property
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberley

Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Beatris

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly, made you feel welcomed
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Booked hotel because master art class being held there. The accommodations were great
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmet

Stayed 1 night in Aug 2024

10/10 Excellent

Erin, AURORA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

fredrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the middle
This hotel is right in the middle of the most popular area in Jacksonville. Within walking distance to major high end shopping, dining and entertainment.
Stayed 1 night in Aug 2024

10/10 Excellent

Takhmina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and pet friendly
Great hotel stays with family and dogs.
Stayed 1 night in Aug 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and professional. Room was clean. For personal reasons I would have liked a microwave in the room and for the snack selection to have energy drinks for sale. I don’t drink coffee and prefer to get my caffeine from an energy drink. But I will stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

jesus, denham springs

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good!, Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except they put us in the haunted room from the Shining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Candid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle, savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Clean. Great staff.
Stayed 2 nights in Aug 2024