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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Terrace/patio
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Daily buffet breakfast (USD 11 per person)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly

Explore the area

Map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪1 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • EverBank Stadium
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(72 reviews)
  • 317 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(23 reviews)
  • 520 sq ft
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Room (2 Queenbed & 1 Sofabed)

9.0 out of 10
Wonderful
(54 reviews)
  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(22 reviews)
  • 317 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(18 reviews)
  • 434 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

Sheraton Jacksonville Hotel

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1007)
$193 nightly
The price is $193 total
includes taxes & fees
Sheraton Jacksonville Hotel

About this property

Hyatt Place Jacksonville / St. Johns Town Center

3-star hotel in Southside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Jacksonville / St. Johns Town Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 6472 square feet (601 square meters) include conference space. This business-friendly hotel also offers a terrace, dry cleaning/laundry services, and a convenience store. Onsite parking is available (surcharge).

Hyatt Place Jacksonville / St. Johns Town Center is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - Onsite restaurant.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 53 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

ASTREIT

Stayed 2 nights in Apr 2025

10/10 Excellent

Susana D

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aleksandr

Quick
Stayed 1 night in Apr 2025

10/10 Excellent

Giselle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always agreat stay at this hotel. Easy check in amd check out process. Super quiet and secure. Beds and rooms are very clean and comfortable.
Stayed 3 nights in Apr 2025

8/10 Good

Stacey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to St. John’s town center with shops and restaurants
Stayed 2 nights in Apr 2025

6/10 Okay

TAMIKA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall it is a nice clean property, but what was not so great was, I wanted to do a earlier checkout date and couldn’t and they stated that I had already prepaid and then the day that I had to checkout the cleaning service knock on my door at 11am asking what time I was going to depart, as if I was late checking out and checkout was at noon. I inform the front desk of this and the gentleman that check me out act as if he didn’t care because I mentioned it to him twice and then he stated that he doesn’t know why they would do that.
Stayed 3 nights in Mar 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 1 night in May 2024

8/10 Good

Arleene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Salena

Business traveler
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Shameka

Stayed 2 nights in Mar 2025

8/10 Good

Gregory

Stayed 1 night in Mar 2025

6/10 Okay

Ahed

Stayed 3 nights in Mar 2025

10/10 Excellent

fabian gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusta su ubicación y sus instalaciones en general
Stayed 4 nights in Mar 2025

10/10 Excellent

Ulonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Town Center with lots to do, but seemed like you weren't in the city. The area by the lake was lovely.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bathroom sink did not drain
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extra amenity

We were wo happy to see a couch in the room! It made the stay MUCH more comfortable to be able to rest on!
Stayed 1 night in Mar 2025

10/10 Excellent

Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is Excellent! Everyone from the front desk, restaurant staff and hotel maintenance staff are so friendly, kind and go above and beyond to add comfort and ease to your trip. Ciara from hotel sales was especially kind and efficient to us, arranging a meeting space for us - we are a small group of Doctoral researchers meeting to work together for a few hours. Thank you Team
Stayed 1 night in Mar 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 1 night in Mar 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

David, Tallahassee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dontane, Monroeville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot for hotel is tricky at first. Best to check in first in order to get parking/room key as that’s the only way to enter parking lot. Hotel updated and clean. Beds are soft and non lumpy. Pillows are soft and fluffy. Rooms are nice size. No microwave.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and it’s always good. Located in a great place with plenty of dining options nearby. The rooms are quiet and comfortable. It’s right across from the St. John Town Center so the shopping is right there. Will stay there again for sure in the future.
Stayed 1 night in Mar 2025