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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Meeting facility
Lobby
Front of property
Terrace/patio
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • St. Johns Town Center
    6 min walk
  • University of North Florida
    4 min drive
  • UNF Arena
    6 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    12 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • 317 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room, Lake View (2 Queenbed & 1 Sofabed)

  • 520 sq ft
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room (2 Queenbed & 1 Sofabed)

  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lake View

  • 317 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) | 1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

  • 434 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sheraton Jacksonville Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1011)
The price is $143
per night
$163 total
includes taxes & fees
Jan 16 - Jan 17
Sheraton Jacksonville Hotel

About this property

Hyatt Place Jacksonville / St. Johns Town Center

3-star hotel in Southside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Jacksonville / St. Johns Town Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 6472 square feet (601 square meters) include conference space. This business-friendly hotel also offers a terrace, dry cleaning/laundry services, and a convenience store. Onsite parking is available (surcharge).

Hyatt Place Jacksonville / St. Johns Town Center is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - Onsite restaurant.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1013 reviews" "
Rating 8 - Good. 166 out of 1013 reviews" "
Rating 6 - Okay. 52 out of 1013 reviews" "
Rating 4 - Poor. 24 out of 1013 reviews" "
Rating 2 - Terrible. 25 out of 1013 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We were under a mandatory evacuation and booked this hotel after reviewing the restrictions listed on the booking platform. The platform said “pet friendly” and do not restrict a cat. After arrival, our family was denied check-in and denied a refund. Paid more for a different hotel and had to eat the cost of this hotel during a state of emergency.
Stayed 3 nights in Sep 2024

10/10 Excellent

Glen

Stayed 1 night in Sep 2024

6/10 Okay

Angela

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Couldn’t find an ice machine, one elevator out.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia, St Simons Island

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed and happy with our experience. We stayed as evacuees of Helene and it helped our stress level to stay in a well managed property with everything you could need nearby. The staff was friendly and helpful. All you could ask for.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel often and it is so comfortable and clean! Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in s good area
Check in was super easy, while parking was a bit of a hassle sometime, everything else about the hotel and the are its in served us very well during our short stay :)
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for an overnight stay out of the hurricane craziness. We lost power at our home and needed a comfortable bed, ac, food, not too far from our home. Hotel was clean, friendly staff, comfortable beds, clean room. Amenities were nice but didnt use bc of arriving late and raining. Breakfast- my kids said it was good, tho didnt love paying for my 14yo to eat. 13 and under eat free, so my 12yo did get to eat for free, but I paid 11$ for my 14yo. I do feel all children should eat free, especially for the price we paid for the room. Parking was not clear, so we parked further than we needed to. Once checked in we were told our key gets us into their parking but I didnt want to go out in the rain, late at night to repark. It would have been helpful if it was posted so i couldve parked at the entrance, checked in, then driven right into their gated parking closer to the entrance. It looked as though valet or parking further away was the only options. Those two things are only small complaints that now that i know, I'd adjust accordingly in the future. The staff, rooms, amenities, closeness of places to eat & groceries if needed were definitely great and i recommend the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, property conditions & facilities
I liked being able to walk across the street for shopping and dining.
Stayed 1 night in Aug 2024

10/10 Excellent

Shekera

Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

sharon

Traveled with family
Liked: Amenities
My carpet in the room was soaked… NOT damp but flooded… I did a complaint online and never seen a response.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tina

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and patio area were nice and relaxing. Very close to lots of food options. Staff was friendly and helpful. Clean rooms. Specific parking for hotel guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Traveled with group
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Emily

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Adequate
The room seemed clean. There was a fridge, but no microwave. The sink was clogged and took a LONG time to drain after just brushing our teeth. Since we were only staying one night, we didn't report the clogged sink until check out. The bed and pillows were incredibly comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Maurice, seminole

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Amanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, facilities were great rooms were very spacious
Stayed 2 nights in Sep 2024

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room was very clean and smelled nice we really enjoyed our stay staff was amazing polite and courteous.
Stayed 3 nights in Sep 2024

8/10 Good

Valeria

Stayed 1 night in Aug 2024