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Hyatt Place Jacksonville Airport

3.0 star property

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Photo gallery for Hyatt Place Jacksonville Airport

Lobby
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi
Seasonal outdoor pool
Lobby
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
14565 Duval Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1480)
$119 nightly
The price is $119 total
includes taxes & fees
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

About this property

Hyatt Place Jacksonville Airport

3-star hotel in Northside
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool.
Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Jacksonville Airport features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a picnic area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite self parking is complimentary.

Hyatt Place Jacksonville Airport is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
24/7 Gallery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Jacksonville Airport
Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport Hotel Jacksonville
Hotel Hyatt Place Jacksonville Airport Jacksonville
Jacksonville Hyatt Place Jacksonville Airport Hotel
Hotel Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Hotel
Hyatt Place
Hyatt Place Jacksonville
Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1297 out of 1961 reviews
Rating 8 - Good. 361 out of 1961 reviews
Rating 6 - Okay. 160 out of 1961 reviews
Rating 4 - Poor. 60 out of 1961 reviews
Rating 2 - Terrible. 83 out of 1961 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Don’t work in service if you don’t like people

The hotel itself is nice and updated. Comfortable bed, and spacious. But, the front desk employees working at night were extremely rude to me when I asked about ordering food. They were both very condescending with their tone. There is no microwave in the room and menus for their restaurant everywhere, so we decided to see what it was about. It says you can order til midnight so I went down around 10:50 to ask. The lady behind the counter said “nah, kitchen closed. There’s an app it’s called DoorDash and they bring food. Download it” it’s 2025 and everyone knows what DoorDash is… the other employee then stated that everyone should be aware they closed the kitchen, but if I was I wouldn’t have wasted my time to be talked down to like a child. Terrible terrible customer service and I heard them disrespecting me as I walked away. I will NEVER stay at a Hyatt again.
Stayed 1 night in Mar 2025

8/10 Good

andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jose

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Best of all was the brillant service od the staff at the reception and small dining and drinks place
Stayed 1 night in Feb 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shirnetrius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice and clean. The check in and out was quick and easy.
Stayed 2 nights in Feb 2025

8/10 Good

shrimattie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Lorvina

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Racheal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service
Stayed 1 night in Feb 2025

10/10 Excellent

NIRANJAN

Stayed 1 night in Feb 2025

4/10 Poor

Tyrell

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff

Miqui was very friendly and accommodating for us. The room is clean and fits our needs on our trip. Amanda at the front desk is awesome, she makes us feel like we are family. Sage and Lori work hard to put out the breakfast which is delicious. I would recommend Hyatt place Jacksonville airport hotel to anyone stay in Jacksonville Florida.
Stayed 1 night in Feb 2025

10/10 Excellent

Annabell

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Five stars !

Our stay was wonderful! The settle from the airport was comfortable and efficient. The room was clean and quiet. The desk staff was so very helpful. The breakfast was hot and had many selection.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great vacation. Front desk was helpful and accommodating. Breakfast was delicious every morning along with the breakfast team.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Very friendly and accommodating staff. Breakfast was really good
Stayed 2 nights in Feb 2025

2/10 Terrible

Carolin

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was ok but carpet was stained and dirty the toilet was clogged and flooded up overnight breakfast was cold staff ok
Stayed 1 night in Feb 2025

10/10 Excellent

willie

Liked: Staff & service, property conditions & facilities, room comfort

Great Stay.

My wife and I travelled to visit family in the area. We found the location very convenient to where we wanted to stay. The lobby was nice and clean and bright. The employees were friendly and professional. The only issue we had was the hair that was found in the bathroom. It was not a lot of hair but enough to notice. We enjoyed the room and had a comfortable stay and will return.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

david, Green Bay

Liked: Amenities
Nice room. Airport shuttle is great. Check in was problem free. I couldn’t be happier.
Stayed 1 night in Feb 2025

4/10 Poor

William

Traveled with family
Disliked: Staff & service

Hyatt just isn't for us

The app profile not being able to be linked because I used middle name on one profile and first name on another was really stupid issue for me when all I needed was my booking to be linked to my app. I shouldn't have to do a stupid name change form first when both names are my name. I go by my middle. Your staff at the desk was playing on phone during breakfast time, while a line developed at the counter as there was no more coffee and the other drinks were getting low too. Beds are uncomfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Highly recommended

We were very impressed. From check in to check out. Everyone was friendly, professional and pleasant. The breakfast is outstanding. Only downside was noisy a/c, no pot for the coffee pot in the room and no microwave in the room. For our overnight stay these were not a concern.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we expected from Hyatt- we were not disappointed from check in to check out.
Stayed 1 night in Feb 2025

10/10 Excellent

Ephraim

Stayed 1 night in Feb 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay for me and my family , breakfast was great each morning I was very excited, clean and the staff at front desk was nice
Stayed 2 nights in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025