See all properties

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated
Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated
Interior
Reception
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • Saint Vincent's Medical Center Southside
    ‪3 min drive‬
  • Merill Road Shopping Center
    ‪5 min drive‬
  • Orange Park Place Shopping Center
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed

  • 225 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

Breakfast included
Pet friendly
Parking included
Free WiFi
2.7 out of 5, (1238)
The price is $67
per night
$76 total
includes taxes & fees
Jan 27 - Jan 28
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hotel in Southside
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Jacksonville hotel also offers a vending machine, multilingual staff, and a garden. Onsite self parking is complimentary.

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 123 out of 1005 reviews" "
Rating 8 - Good. 135 out of 1005 reviews" "
Rating 6 - Okay. 124 out of 1005 reviews" "
Rating 4 - Poor. 167 out of 1005 reviews" "
Rating 2 - Terrible. 456 out of 1005 reviews" "

4.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady when i checked in for my family, knowing she coukd had not capred and sold the room to someone else. We do appreciate how quiet the hallways was too. We do like the room alot and especially the bathroom bc it had a tub option, instead of tapking a shower.
Stayed 1 night in Oct 2024

8/10 Good

James

Business traveler
Liked: Staff & service, property conditions & facilities
Raul was exceptional in taking care of us.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Bates rat hotel on steroids
The place is not habitable for humans. Rat feaces and cockroachs all over. White powder on the floor. This is not even mentioning the prostitutes and pimps as well as the drug dealers in the building and doing drug deals outside. The big mirror on the rooms are also sceptical and have a feeling they are watching the rooms as there are cameras everywhere. How this place is allowed to use you services let alone have people actually booking there with families is beyond anything I could imagine. On top of that I took out the extra for cancellation etc and was told the hotel refuses to refund me the nights not used. I'm taking it as a learning lesson and hope anyone who sees this makes a better choice than we did.
Stayed 3 nights in Oct 2024

6/10 Okay

tara

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hurricane evacuation stay
We were here because we were displaced for the hurricane. The room was teeny and didn’t seem very clean. The overall condition of the building wasn’t great. However, the people who work there were very nice. All in all it served its purpose for what we paid
Stayed 2 nights in Oct 2024

2/10 Terrible

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty
Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had mold, ants, and a lot of unsafe guess
Stayed 1 night in Oct 2024

2/10 Terrible

Marcellous

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t finish the stay. This was the dirtiest hotel I have ever been in. It was non refundable and I still left and said forgot the money I’ll keep my peace.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jasmine

Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was dingy with a strong of marijuana and mildew. Sheets in one room were bloody and noticed until the next morning. Had to buy Febreze to get the string odor out of the room. Will never stay here again or recommend this property.
Stayed 2 nights in Sep 2024

2/10 Terrible

winston

The Issue with this place is cleanliness!! If I absolutely did not have another choice for the night I stayed I would not have remained there. Toilet still had urine on it from previous guest. Hair on and around the sink. Hair- and I mean a lot of hair on the wall of the shower. Smell in the room was bad! Would under no circumstance stay here again. Lesson learned!
Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After not having power for 22 hours we finally decided to get a hotel. Staying here before in 2015 and having a good experience we thought this would be a good place to stay. However the environment was sketchy with the type of people hanging out. The entire building had the worst smell u could imagine. The first set of keys didn’t work had to get a 2nd set for them not to work then had to go wait in maintenance for 20 min in hallway for the door to still not work. Asked front deskto switch us to a different room because obviously it would have been harder to get a refund for him to lie and say that they were completely sold out. He made us wait another 45 min before changing our room. Then we had to endure someone sounding like they were being beaten all night from screams. I understand you pay for what you get but this beyond the worst experience I have ever had and will report to BBB. There’s definitely either drug dealing or sex trafficking going on here. I absolutely feel a complete refund is more than due for this
Stayed 1 night in Sep 2024

2/10 Terrible

Abbigail

Disliked: Cleanliness, staff & service, property conditions & facilities
GARBAGE. PURE GARBAGE. The rooms were disgusting, the staff were rude and difficult, there were zero “amenities” and I felt very unsafe. Couldn’t even get coffee in the morning. Then all three items (1 soda, 1 candy, 1 chips) I got out of the vending machine were expired. I informed the front desk guy of this and he rolled his eyes and said he “would’ve refunded” me but because I (very unfortunately) took a bite of the candy he couldn’t do anything. It also took me over a week to get my deposit back.
Stayed 2 nights in Sep 2024

2/10 Terrible

Darrell

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible rooms nothing remotely like website pictures staff was also rude and unhelpfy
Stayed 1 night in Sep 2024

4/10 Poor

Chrys

Disliked: Amenities
The check in lady was very nice. That was the only good thing about this hotel. The smell was horrible. The elevator was disgusting. Got to my room and everything felt moist. I was afraid to touch anything. Just grabbed my bag and left. Stayed at another hotel. This hotel should be closed. It was smelly and dirty.
Stayed 1 night in Sep 2024

6/10 Okay

Melecia

Stayed 1 night in Sep 2024

2/10 Terrible

Mario

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Smoking only hotel.
I was surprised I had to make a $50 deposit in case I smoked in the room. I am not a smoker and requested a non smoking room. As soon as I went in the room I understood why they wanted the $50 deposit. The room stunk like cigarettes and there were cigarette burns in various places in the bathroom counter. I realize this was a very inexpensive hotel but still. The room itself was in poor condition. The nightstands were falling apart and the refrigerator was rusty. The guy at the front desk did have them clean the room extra for me but that cigarette smell is in the carpet for good.
Nightstand in poor condition
Rust on fridge
Tray with burns in it
Hole in desk
Stayed 2 nights in Sep 2024

2/10 Terrible

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin about this property, I’m still waiting for my refund because the emotional rollercoaster I went through. The pictures are DECEIVING !!! Don’t let it fool you ! I booked this for a soccer tournament we had, the bed sheets were dirty and had blood stains on them, the room smell moldy I woke up super sick I couldn’t sleep, it was like walking inside a crack house, they were people smoking in the room next door and they were making a lot of noise. I was up at 3 am I was scared to cover myself with the blankets, unsanitary, I do not recommend and to get the refund has been an extremely lengthy process, they take your money right away and don’t give it back when things like this happen. I’ve never had this happen with any of my bookings until this weekend so will be calling Expedia tomorrow to check in on the refund because I believe nobody should be staying in a hotel with those conditions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Rashika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Stayed 1 night in Sep 2024

4/10 Poor

Shanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I was told I cannot check-in early without being charged an extra fee. I have to wait until exactly 3pm to get a room. Then they take an additional $50 deposit and hold it for 5-10 business days. So it's not as cheap as you think and you only get a low budget motel room that's old and dated. They took a slow time with the check-in process after making me wait until 3. They gave me a room that was not clean or ready. I had to return to front desk and get a new room then she gave me keys to a new room that didn't work so back to the front desk again. Just not even worth the money really. The breakfast compliments were not out at the time they said breakfast would start and there wasn't much to offer. Big disappointment. Stay elsewhere.
Stayed 1 night in Sep 2024

8/10 Good

Ima

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
check for deposits!!
This property charges a deposit of $50 just be prepared. I didn't know and I didn't have the deposit or a way to get it. The front desk worker was very unhelpful he just kept saying I had to come back at 930 and speak to manager, but that without the deposit he couldn't give me the room, and room non refundable!! I came back and talked to the manager. she is adjusting my reservation for tonight and is only chargingba $10 deposit. Thank god I won't loose my money.
Stayed 1 night in May 2024

8/10 Good

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had me and my son sleep in our car from 130am to 10am cause he didn’t feel like looking up the early check in fee
Stayed 1 night in Aug 2024