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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

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Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated
Exterior
Free daily continental breakfast
Exterior
Reception

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
$58
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪21 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed

  • 225 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Reception

Weekly Inn

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 930 reviews
Weekly Inn

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hotel in Southside
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Jacksonville hotel also offers a vending machine, multilingual staff, and a garden. Onsite self parking is complimentary.

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 137 out of 1004 reviews
Rating 8 - Good. 146 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 160 out of 1004 reviews
Rating 2 - Terrible. 435 out of 1004 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Darlene

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worst
Stayed 1 night in May 2025

8/10 Good

Zachery

Stayed 1 night in May 2025

2/10 Terrible

alessandro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

amy r

The lady at the office was friendly, but the room, was clean, bathroom clean, but boyfriend got bit up by bedbugs, send the pics to expedia, which send some money back, but the hotel would not refund.Will not be going back
Stayed 1 night in May 2025

2/10 Terrible

Jean Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

JENNIFER

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities
:
Stayed 2 nights in May 2025

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst
Stayed 1 night in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty. Walls had stains, The small refrigerator had marks on the door. The room was not vacuumed properly. There were items next to the bed from previous guest. The blanket hat holes from cigar burns. The images online were no way close to what my room looked like.
Stayed 5 nights in May 2025

2/10 Terrible

Ursula

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled of mold and damp.
Stayed 3 nights in Apr 2025

8/10 Good

OMAR

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as the pictures. Dirty on the room wall and cigarette burns in mattress and blanket.
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jeanne

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere safer read other reviews

Being the reviews I got on other websites were terrible I tried to get out of staying there but they wouldn’t cancel and hotels.com wouldn’t cancel and didn’t care about my safety. I did not put myself in that situation
Stayed 1 night in May 2025

10/10 Excellent

Derrick

Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Recommendations

Stay was ok. I recommend replacing carpet in hallway with tiles. And more comfortable sheets and comforters(blankets)
Stayed 1 night in Apr 2025

8/10 Good

Gorka

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bamboozeled

The info. On the website did not match the room. I had no microwave or refridgerator, a non-smoking room smelled like smoke, I saw a roach in my room, the breakfast was a joke, need I say more!!?
Stayed 3 nights in Apr 2025

4/10 Poor

Linda

Traveled with family

Non caring employees

Don’t expect friendly customer service. It was a bother for them to redo my room key everyday as well as going back to the counter multiple times to get it to work for me. It wasn’t very clean and a little smelly as they try to hide the cigarette and musty smell with a scent. Housekeeping needs a lesson on cleaning. Breakfast was either a bagel or a small muffin. Coffee tasted as though the pot hasn’t been cleaned ever. Area hotel is in was nice and convenient to getting around.
Stayed 4 nights in Apr 2025

2/10 Terrible

Dawn

Traveled with family and small children, Business traveler, Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
The check in process was a training moment. The desk kept my deposit an has some false information on the check out document. I never used any credit card information with this establishment. Don’t pay cash they will keep it. The rooms are not very sanitary due to all the sick people coming in from Mayo Clinic. The carpet needs to be replaced.
Stayed 3 nights in Apr 2025

2/10 Terrible

Dawn

Disliked: Property conditions & facilities
Mike the manager is a slave that goes what his master says an is a puppet that is being used to manipulate people with his culture of dizzying snakes
Stayed 3 nights in Apr 2025

6/10 Okay

husam

Liked: Staff & service
Rooms and bathrooms NEEDS BIG TIME ATTENTION cleanllesness wise
Stayed 1 night in Apr 2025