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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Exterior
Free buffet breakfast
Outdoor pool, sun loungers
Interior
Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Crystal Springs Park
    ‪4 min drive‬
  • Jacksonville Equestrian Center
    ‪11 min drive‬
  • Jacksonville Naval Air Station
    ‪19 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

Best Western Plus Jacksonville West

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (715)
The price is $125
per night
$142 total
includes taxes & fees
May 11 - May 12
Best Western Plus Jacksonville West

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Hotel in Northwest
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 370 out of 578 reviews
Rating 8 - Good. 131 out of 578 reviews
Rating 6 - Okay. 36 out of 578 reviews
Rating 4 - Poor. 25 out of 578 reviews
Rating 2 - Terrible. 16 out of 578 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Monica Lee

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

alice

Liked: Cleanliness, staff & service
Convenient for I10. Property worn but reasonably well maintained. Several restaurants nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine

Stayed 1 night in Jan 2025

8/10 Good

V. Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and clean was short trip but a good place for the night
Stayed 1 night in Nov 2024

10/10 Excellent

Grechen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and check out. Friendly staff with great service.
Stayed 1 night in Jan 2025

10/10 Excellent

Jingsi, Hendersonville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this are very friendly yet professional in offering a great customer service to us. The property is well maintained and decorated for holiday season. Recommend to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

DARREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxes are high in Florida
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Eve trip

Very comfortable, clean and staff was very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passing through on way to Destin and stopped for the night. Even though there was a little mess from remodeling, things were satisfactory with getting around the lobby, pool, and dining area. Rooms were clean and nice. Close to a Cracker Barrel too. Would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Renato, DUBLIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were remarkably friendly and attentive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kemisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine, Bridgeton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows not great
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Walter, Myrtle Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Plenty of places to eat and shop in walking distance. The staff were excellent and the breakfast buffet was fantastic. Well staffed and managed. Multiple elevators to get up and down without delays. The room was clean and comfortable and the room service was polite and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Stayed 1 night in Dec 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ron or Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Would definately stay here again!
Stayed 1 night in Nov 2024

4/10 Poor

Trevor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fast and friendly service and clean room.
Stayed 1 night in Nov 2024

8/10 Good

Paul, Landing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations are going on but that’s a good thing! Room smelled pleasant and was updated. Breakfast options were good. Even had real half and half for coffee. Seeing less and less of that at other hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Very clean and safe. Felt like it was a good value for our money.
Stayed 1 night in Nov 2024