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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Meeting facility
Exterior
Terrace/patio
Lobby
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Breakfast available
  • Pool
  • Pet friendly

Explore the area

Map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪5 min drive‬
  • University of North Florida
    ‪6 min drive‬
  • Mayo Clinic Florida
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Hearing)

  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

  • 267 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible (Hearing)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Jacksonville-Deerwood Park by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1000)
$144 nightly
The price is $144 total
includes taxes & fees
Hotel Indigo Jacksonville-Deerwood Park by IHG

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

3-star hotel in Southside
Along with an outdoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Self parking is free. Other amenities include a 24-hour business center, a hot tub, and WiFi in public areas.
Hilton Garden Inn Jacksonville JTB/Deerwood Park offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hilton Garden Inn Jacksonville JTB/Deerwood Park provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms.

Public areas are equipped with wired and wireless Internet access (surcharge). This family-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property great location lots around you
Stayed 2 nights in Mar 2025

8/10 Good

Avaleir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Friendly staff, clean rooms.
Stayed 2 nights in Mar 2025

8/10 Good

brantley

Liked: Cleanliness, property conditions & facilities, room comfort

Pretty good

The hotel is nice. The staff could have been nicer. Also, breakfast was $19 and did not look very good (we opted out).
Stayed 1 night in Feb 2025

2/10 Terrible

Sarah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They charged me a $300 nonrefundable smoking fee when I don't smoke AND the alarm went off at a time that I was sleeping. Management refused to help me about me so I had to work with my bank to dispute the fraudulent charge.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but disappointed hottub not working

Loved the hotel location. Staff was great and rooms were clean. Very disappointed that the hot tub was not operational at all during our 4 night/5 day stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Janice

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, easily accessible and the staff was very friendly. Thank you for a great stay!
Stayed 1 night in Feb 2025

2/10 Terrible

Angela

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Unsafe accommodations and dirty.
Stayed 2 nights in Feb 2025

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Paige, El Campo

Traveled with family
Liked: Amenities, property conditions & facilities
All good!
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julius

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay!

Customer service was great, the ladies and the one gentleman I dealt with at the front desk were friendly and helpful when I asked questions about places in the area. They had a busy weekend with a bunch of teenagers staying for various sports tournaments and they handle it like pros and still made sure all guest were taken care of. The hotel itself was nice. The breakfast was fresh and well rounded. The pool was nice but having a separate out door area with a fire pit that allows smoking was a nice touch for the adults. I stayed from Friday to Sunday and don’t think I had a negative moment.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Stayed 5 nights in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No room service for 3 days, very noisy at night, especially on the first floor
Stayed 3 nights in Jan 2025

10/10 Excellent

Shantice

Stayed 2 nights in Jan 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was adequate for a night stay. Room was clean and comfortable. Disappointed that despite the price, there was no free breakfast, a common practice in many of these type of hotels. Not surprised there were no takers as the price for the buffet breakfast was $20 per person.
Stayed 1 night in Feb 2025

8/10 Good

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel, hard bed

Stayed a couple nights for my daughters wedding. Staff was amazing, my only complaint is that the bed was so hard itcmade my muscles sore for days after my stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 2nd stay, and we will stay here every time we come to Jacksonville! Absolutely the nicest staff, cleanest rooms, quiet, comfortable & hottest showers!
Stayed 1 night in Jan 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
great staff!
Stayed 1 night in Jan 2025

4/10 Poor

Vivian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Darian

Stayed 2 nights in Jan 2025

2/10 Terrible

mhd wael

Stayed 2 nights in Sep 2024