DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Lobby sitting area
Deluxe Studio Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Restaurant
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Bar
    Bar

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • UF Health North
    5 min drive
  • UF Health Hospital North
    5 min drive
  • River City Market Place
    6 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    12 min walk

Room options

Room, 2 Queen Beds, Balcony or Patio

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed , Hearing Accessible

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom , 1 King Bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, 1 King

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony or Patio

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King, Accessible Tub, Balcony or Patio

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible , Tub

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Roll in Shower

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 700 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King , Accessible, Roll in Shower

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

4-star hotel in Northside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Jacksonville Airport features an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Jacksonville Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 720 out of 1373 reviews" "
Rating 8 - Good. 279 out of 1373 reviews" "
Rating 6 - Okay. 176 out of 1373 reviews" "
Rating 4 - Poor. 99 out of 1373 reviews" "
Rating 2 - Terrible. 99 out of 1373 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Renida

Traveled with group, Business traveler
Liked: Cleanliness
Amazing beds
Stayed 1 night in Aug 2024

4/10 Poor

Nelly

Disliked: Cleanliness, staff & service
staff ignorance when complain. wait at terminal for 20 minutes for transportation to hotel. because operator didn't inform driver.
Stayed 3 nights in Aug 2024

10/10 Excellent

Judith, Holland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour shuttle from hotel to departure drop off. Five minute walk from rental car drop off to hotel. Reasonable rate. Doesn't get much better than this!
Stayed 1 night in Aug 2024

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff, enjoyed restaurant food and environment, airport shuttle quick service, no wait, nice driver, definitely would recommend to others, and gladly stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

8/10 Good

Kenny

Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next door to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carol
Stay was good. Bathroom very small. Seemed kind of an old room. Restaurant was great and service was wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 1 night in Aug 2024

6/10 Okay

Chris

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I liked the staff. They were friendly and accommodating. I was 6 hours early to my check in and they were kind enough to get me in early. The shuttle driver receives top marks from me as he took my bag and provided such quality of service I thought was dead and gone. The room was the first problem. It just seems there was a need for excellent maintenance and upkeep which is not happening at this Hotel. Doors are off kilter and wont close. Mirror frames are broken and split. Paint is scraped, peeling and missing in places. The layers of paint on surfaces is noticeable. My lamp shade was bent beyond salvaging. The hallways are in desperate need or preventative measures to prevent wallpaper scraping. This was evident everywhere. Tears and egregious scrapes throughout every hallway. The upholstery and frames of benches in front of the elevators are either frayed, stained, or scraped up. I was super surprised because the lobby and exterior of this hotel was beautiful and welcoming. The management needs to get on top of this maintenance and cleanliness issue. Doors need to be able to be closed and simple maintenance must be completed.
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Disliked: Property conditions & facilities
The staff was excellent but the room was very damp..
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 percent recommend!
I travel alot, and this was by far one of the nicest hotels ive stayed in. That goes for everything on a hotel check list!
Stayed 1 night in Aug 2024

8/10 Good

Royce Anthony, Owensboro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Bathroom was very clean. The restaurant staff was very friendly and the food was very good.
Stayed 4 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay at before an early morning flight
Stayed 1 night in Aug 2024

10/10 Excellent

Lyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verybeasy access to the airport. The hotel provided shuttle service so male sure to tip your driver. Hotel was clean and the staff was very professional and hospitality. Tremeka was awesome.
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Traveled with family
Disliked: Cleanliness
Power kept going out and shuttle took more than 20 min to pick me up I would have walked faster
Stayed 1 night in Jul 2024