DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Business center
Bar (on property)
Reception
Deluxe Studio Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • River City Market Place
    ‪4 min drive‬
  • Jacksonville Zoo and Gardens
    ‪13 min drive‬
  • Jacksonville Cruise Terminal
    ‪17 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min walk‬

Room options

Room, 2 Queen Beds, Balcony or Patio

9.0 out of 10
Wonderful
(33 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed , Hearing Accessible

8.2 out of 10
Very good
(12 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom , 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(111 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, 1 King

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony or Patio

8.8 out of 10
Excellent
(18 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

7.2 out of 10
Good
(12 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King, Accessible Tub, Balcony or Patio

8.0 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(32 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible , Tub

9.6 out of 10
Exceptional
(10 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Roll in Shower

9.2 out of 10
Wonderful
(7 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 700 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King , Accessible, Roll in Shower

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

4-star hotel in Northside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Jacksonville Airport offers 201 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Jacksonville Airport features an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Jacksonville Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Revive Coffee Cafe - This coffee shop serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant
  • Revive Coffee Cafe

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 889 out of 1601 reviews
Rating 8 - Good. 305 out of 1601 reviews
Rating 6 - Okay. 199 out of 1601 reviews
Rating 4 - Poor. 110 out of 1601 reviews
Rating 2 - Terrible. 98 out of 1601 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I usually stay at this location when traveling for business and would stay in a king bed room. Not sure why there would be a difference, but there was no closet to hang clothes and none of the typical toiletries in the bathroom. There is still patching and painted needed in the hallways and carpet in the hallways needs cleaning or replacement. I do commercial property management, and these items jumped out at me as I walked to my room. Service was excellent as always and the location is perfect for me.
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Brooke

Traveled with partner
Disliked: Cleanliness
The floor in the room was SO dirty that when I took a shower and walked around barefoot after, my feet immediately felt dirty again. Knelt down and my knees got dirty. Tried to avoid the floor entirely…. Bathroom was tiny. Was thankful I only had to spend a few hours there for sleeping purposes.
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Lots of options on site. Staff was super friendly and knowledgeable. We had a great stay and will visit again.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel by the airport was great. As a traveler I often have to wait around for an airport shuttle, but this time they were quick and the hotel is super close. The staff were the best most friendly people I've met.
Stayed 1 night in Feb 2025

4/10 Poor

Avirat, Vadodara

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
it is walking distance from Jacksonville airport. However, the hotel and amenities are all very old and need an upgrade. We stayed in a suite. The suite is large enough but has a very tiny bathroom. The bed mattresses are sagging and need to be changed. The breakfast is very good and the service of the staff is also remarkable.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service
Great front desk reception. Hall Carpets need repacing or serious cleaning & stairwells & walls need painting & general maintenance. Room very clean..
Stayed 1 night in Mar 2025

8/10 Good

Kimberly, Garden City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The reason that I gave only 4 stars for overall was because there is a $10.00 a night fee on top of the hotel cost. I stayed for 6 nights so that added up for me.
Stayed 6 nights in Mar 2025

10/10 Excellent

Toshekia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kento

Liked: Cleanliness, staff & service
Location is good(nearby airport)
Stayed 1 night in Jan 2025

10/10 Excellent

Lance

Stayed 1 night in Mar 2025

10/10 Excellent

Lily

Stayed 1 night in Mar 2025

10/10 Excellent

Kevon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room. Would definitely recommend staying there.
Stayed 3 nights in Mar 2025

2/10 Terrible

REINA, SANTA MARIA

Property would not let us check in
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Hotel staff was super friendly and checking in with the breeze
Stayed 1 night in Mar 2025

8/10 Good

BRANDON E

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at this Doubletree because it is very close to the airport. They pick you up for free. The restaurant is great for breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and will stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Staff & service
Front staff was very nice. Even gave us warm cookies upon check in. Outside property was well maintained from what I could see at night. Room was not as clean as I would have liked. Even a coffee cup spill on the bathroom sink…
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel but it is designed like the one in The Shining. It is a maze to get around and you will at some point get lost trying to get to the lobby, etc. the restaurant- Frequency, has really good food and.a good assortment to choose from. The service there is also very good. 3 min drive to the airport is convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

8/10 Good

Tamiko

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ghassan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great welcome
Stayed 1 night in Mar 2025

10/10 Excellent

Dylan

Liked: Cleanliness
Stayed 4 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was what you would expect from a DoubleTree hotel.
Stayed 1 night in Mar 2025