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Comfort Suites

2.5 star property

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Photo gallery for Comfort Suites

Exterior
Spa
Lobby
Free daily buffet breakfast
Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
$138
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
301 Willow Creek Pkwy, Palestine, TX, 75801
  • Redlands Hotel
    ‪5 min drive‬
  • Green Park
    ‪6 min drive‬
  • Texas State Railroad: Palestine Depot
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

9.8 out of 10
Exceptional
(18 reviews)
  • 388 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Palestine by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 567 reviews
Holiday Inn Express Palestine by IHG

About this property

Comfort Suites

Palestine hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. Guests can make use of the in-room refrigerators and microwaves.

This Palestine hotel provides complimentary wireless Internet access. Plasma televisions come with satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Suites provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Palestine
Comfort Suites Palestine
Comfort Suites Hotel
Comfort Suites Palestine
Comfort Suites Hotel Palestine

Comfort Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 553 out of 814 reviews
Rating 8 - Good. 184 out of 814 reviews
Rating 6 - Okay. 37 out of 814 reviews
Rating 4 - Poor. 18 out of 814 reviews
Rating 2 - Terrible. 22 out of 814 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Stayed 1 night in May 2025

8/10 Good

michael

Stayed 2 nights in May 2025

10/10 Excellent

Andro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Trenna

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Fraudulent charges from comfort suites Palestine

Was asked for a card for incidentals at check-in. Card was charged multiple times and I received notifications of this on my phone which I then showed the desk clerk and was assured that the charges would be returned after check-out. Room was ok. Several yogurts in their fridge at breakfast were expired. No one was at the front desk the next morning when I went to check out. I waited awhile. I received my credit card statement and one of the $50 charges was never refunded. I called the hotel and was out on hold then told that the charge was for a missing pillow. Also told that their house keeping never makes a mistake so I must have taken it! Wow, so you have expired yogurts and no one watching your front desk but housekeeping staff is flawless (good to know) makes me feel less screwed over for being fraudulently charged an additional $50 for a pillow I did not take. The hotel responded to my review on google, stating that they were glad I was able to speak to the manager. No, actually I have not spoken to the manager but have left messages that I would like to do so, though it’s clear that they are going to stand by their claim that I’ve stolen a disgusting hotel. There are multiple reviews of these type of charges I’ve since seen online I will know to require that a manager personally walks my room before check out when staying at a 2 star hotel going forward. This wouldn’t have happened at a better hotel, I know that but there was not a better option where we traveled.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip!

First of all, I would go back here just to sleep in the bed. So comfortable. Hallways smelled odd but that’s it. All around nice stay for quick trip.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed a very restful night. Convenient exercise equipment. Great place to stay.
Stayed 2 nights in May 2025

4/10 Poor

Craig

Stayed 1 night in May 2025

4/10 Poor

Clinton

Stayed 1 night in May 2025

10/10 Excellent

felipe

Stayed 1 night in Apr 2025

10/10 Excellent

maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Jenniffer

Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palestine's BEST!!

All was excellent, as usual. This hotel has the greatest front desk staff! They are always attentive to my needs, and customer service is second to none!
Stayed 4 nights in Apr 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible bed!

The room was very clean and comfortable until we went to lay down. The bed should have been theown out several years prior to our stay! Saged worst than a hammock! Uncomfortable tonsay the least.
Stayed 4 nights in Apr 2025

8/10 Good

Enrique

Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great choice!

The hotel is always clean & comfotable. Staff are always great and attentive to my needs!
Stayed 3 nights in Apr 2025

8/10 Good

Tammie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent A-Z!!

A-Z! Everything was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Caliph

Stayed 1 night in Mar 2025

8/10 Good

Aracely

Traveled with family
Liked: Staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca, Stockdale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms easy access to all amenities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025