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Comfort Suites Airport

2.5 star property

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Exterior
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
1180 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪17 min walk‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.4 out of 5, Excellent, (1917)
The price is $135
per night
$153 total
includes taxes & fees
May 16 - May 17
Hyatt Place Jacksonville Airport

About this property

Comfort Suites Airport

Hotel in Northside
This hotel features a 24-hour fitness center, a seasonal outdoor pool, and a business center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites Airport offers 59 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Comfort Suites Airport features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 63 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 366 out of 829 reviews
Rating 8 - Good. 268 out of 829 reviews
Rating 6 - Okay. 111 out of 829 reviews
Rating 4 - Poor. 42 out of 829 reviews
Rating 2 - Terrible. 42 out of 829 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

6/10 Okay

Marsha

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

yasmin, greensboro

Stayed 1 night in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Not at this time
Stayed 1 night in Jan 2025

2/10 Terrible

Ana

Disliked: Cleanliness, property conditions & facilities
As soon as we entered to the lobby we were received with a strong scent that irritated our throat and we started to cough. The property is old. The carpet in the room had a big red spot. The room smelled like cigarette. The location is kind of unsafe. We couldn’t sleep at all. I don’t recommend this place.
Stayed 1 night in Jan 2025

4/10 Poor

Kristen

Liked: Staff & service, amenities
Disliked: Cleanliness
I found three live roaches in the first room. I found another live roach the following morning in the second room. Truly gross. There is also a strong smell of a mix of air freshener and pot. I would avoid this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Room smelled bad, handle for shower was on crooked
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, room comfort

Good nite, friendly staff

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel for overnight stay for the cost.

Overall comfortable stay for an overnight trip before a flight in the morning. Be aware of $150.00 deposit not mentioned during booking.
Stayed 1 night in Jan 2025

8/10 Good

Malak, Pickerington

Stayed 1 night in Jan 2025

2/10 Terrible

Linda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looked totally different than in picture. There was a strong weed smell throughout the hotel. Would never stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My honest experience.

Pros The room was clean and comfortable. Con’s The breakfast was bare bones and I like my coffee with sugar-free sweetener which they did not have. Handle on shower door was falling off. Desk clerk barely spoke English. Someone in the hallway yelling at 3AM interrupted our sleep.
Stayed 1 night in Dec 2024

2/10 Terrible

mehzbeen, Bartlett

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

frederick

Traveled with group
Liked: Staff & service
No problems with the property. Did have problems with my reservation not being found.

8/10 Good

jean

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lawrence, Huntington Station

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was reasonably priced, quiet, very clean and had a nice breakfast with choices like waffles, omelets, sausages, biscuits, hard boiled eggs, cereals, and various breads, including bagels. Also offered apples. Choice of apple or orange juice. I would definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The people hanging around the property
Stayed 2 nights in Dec 2024

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A problem for CHOICE

I stayed in 16 Comfort Inns this year. Hotels.com is unlikely to publish this review. Illegal activities witness by myself and three others. Desk clerk claimed because of security issues she is forced to escort people to their rooms via a series of locked glass security doors. Would not provide room keys, and even paid pet fee, she said leaving the hotel at any time requires calling her for your room to be unlocked and escorted out of building. This is not a joke. The airport area has no flights apparently at night and weekends and area s high crime and abandoned. Unsupervised children in halls at 3am while mom entertains. I have photos but will not post them now, but if there are legal actions I will produce them.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Thanks Nick, great service

The staff was nice Nick was very welcoming and let us check in early. Room was spacious only complaints were the hair in the bed, stained carpet and vending machines. Luckily there are stores within walking distance. Hotel was safe secure and quiet. A hotel renovation would definitely make this comfort inn more comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Coconut Creek

Stayed 4 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Billy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and dining.
Stayed 2 nights in Nov 2024

10/10 Excellent

Loretta

Stayed 1 night in Aug 2024