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Candlewood Suites Jacksonville by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
Suite, 1 Bedroom, Accessible (Communication, Mobility Tub) | Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board
Fridge, microwave, stovetop, dishwasher
BBQ/picnic area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
119 Penny Ln, Jacksonville, NC, 28546
  • Coastal Carolina Community College
    ‪15 min walk‬
  • Jacksonville Commons
    ‪15 min walk‬
  • Jacksonville Mall
    ‪3 min drive‬
  • Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪26 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas) | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.8 out of 10
Excellent
(5 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub) | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.6 out of 10
Excellent
(9 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Studio Suite, 2 Double Beds, Kitchen | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds, Kitchen

9.2 out of 10
Wonderful
(10 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(16 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

My Place Hotel-Jacksonville/Camp Lejeune, NC

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, (390)
The price is $89
per night
$101 total
includes taxes & fees
Mar 3 - Mar 4
My Place Hotel-Jacksonville/Camp Lejeune, NC

About this property

Candlewood Suites Jacksonville by IHG

Jacksonville hotel with in-room kitchens
A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Jacksonville by IHG offers 95 air-conditioned accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. This business-friendly hotel also offers a fitness center, barbecue grills, and a picnic area. Complimentary self parking is available on site.

Candlewood Suites Jacksonville by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Candlewood Suites Jacksonville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 313 out of 675 reviews
Rating 8 - Good. 202 out of 675 reviews
Rating 6 - Okay. 73 out of 675 reviews
Rating 4 - Poor. 50 out of 675 reviews
Rating 2 - Terrible. 37 out of 675 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Murdock

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very safe and nice place to relax in
Stayed 1 night in Nov 2024

10/10 Excellent

Davon

Stayed 1 night in Nov 2024

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Stayed 1 night in Oct 2024

8/10 Good

Shumacher

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Kevin

Stayed 1 night in Aug 2024

6/10 Okay

Marcos

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Svetlana, Rutland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

10/10 Excellent

Frederick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

LORNA

Traveled with family
Liked: Amenities, property conditions & facilities
Very conveniente location, in room kitchen is excelente!
Stayed 7 nights in Aug 2024

4/10 Poor

Christy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was run down the shower had very little pressure.
Stayed 1 night in Aug 2024

10/10 Excellent

Svetlana, Rutland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and great quality
Stayed 2 nights in Aug 2024

2/10 Terrible

Lindsey, Lexington

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The biggest problem was the window would not lock. They had put a bar in the bottom of the window, but it still opened about 6 inches. The screen had been tampered with as well. We were on the first floor, so that was a big red flag. The dishwasher and microwave did not work. I didn’t talk to staff about these issues, because there were signs up, which told me they knew the room was like that, but still rented it anyways. They did provide another microwave on the counter, which took up counter space. Also, my bill at check out showed almost $20 less than what I was charged, which was confusing. The staff was very nice and friendly, but over all, the space felt unsafe and if we had needed to stay longer than one night, we would have changed hotels.
Stayed 1 night in Jul 2024

2/10 Terrible

angela

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My room was not right I wasn’t the only person complaining about this I will never book here again
Stayed 3 nights in Jul 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that there was a mini kitchen area in the room. Very limited gym equipment w/hardly enough washer and dryer machines for all to use.
Stayed 10 nights in Jun 2024

8/10 Good

Danielle, Cortland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Santonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place I stay while visiting Jacksonville
Stayed 3 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, parking is a bit tight but manageable, would stay again.
Stayed 11 nights in Jul 2024

6/10 Okay

Apryl

Traveled with family
Our stay
Our stay was good. The room was spacious, clean, comfortable. Parking on the other hand was not so good. People took 2 spaces or they had big rig trucks taking up space. Then always having to ask for towels and being told different things everyday. Either they would bring it to us, then never got them, when asked was told no.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient to everything
We’ve stayed here several times now. It’s quaint and clean. The beds are firm but we don’t mind it. It’s close to any and everything. The staff if very friendly and polite.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed, and the experience was just as good as the first! It was a last-minute booking and I had three guest this time, which they were able to give me two rooms beside each other!
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

eric

Stayed 1 night in Jun 2024