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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Free daily buffet breakfast
Terrace/patio
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
$126
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1136 Rushmeade Road, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min drive‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

SpringHill Suites by Marriott Jackson

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 663 reviews
SpringHill Suites by Marriott Jackson

About this property

Tru By Hilton Jackson, Tn

Jackson hotel with free breakfast
This hotel features a fitness center, a business center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Jackson hotel also offers a fitness center and an elevator. Onsite self parking is complimentary.

Tru By Hilton Jackson, Tn has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 184 reviews
Rating 8 - Good. 24 out of 184 reviews
Rating 6 - Okay. 14 out of 184 reviews
Rating 4 - Poor. 2 out of 184 reviews
Rating 2 - Terrible. 7 out of 184 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, staff was nice, room was excellent, bedding was sooo soft and cozy, bed was comfy breakfast was decent. 600am constant barking dog and the people above me sounded like they were stomping and running made this not a 5 star experience for me.
Stayed 1 night in May 2025

2/10 Terrible

Kenn

Business traveler, Traveled with pets, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Too noisy all night, beds are very uncomfortable, did not get a good night's rest.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Will stay there again
Stayed 1 night in May 2025

10/10 Excellent

CAREY JON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this spot
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in May 2025

8/10 Good

Karry

Traveled with family
Liked: Amenities
Directions to property
Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe hotel with friendly staff for the weekend.
Stayed 2 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

John

Disliked: Amenities
Stayed 1 night in May 2025

8/10 Good

regina, dallas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the area and it appeared safe.
Stayed 2 nights in May 2025

6/10 Okay

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities
This Tru would definitely be a 5 star; however, the highway noise is unbearable at night. They probably should have invested more in the windows and soundproofing. It was like we were still eastbound on I-40.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again. Breakfast was nice
Stayed 1 night in May 2025

8/10 Good

Peggy

Business traveler
Liked: Amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and newly build. Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Jiyeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Miguel F Zavala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and clean. Looked like a brand new hotel. Location is convenient, as it is near the freeway and down the street from a lot of restaurants ..
Stayed 3 nights in Apr 2025

10/10 Excellent

Sridhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access road to Hotel is pain
Stayed 1 night in May 2025

8/10 Good

derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

This was an overnight stay while traveling. The room was clean and had enough space you didn't feel like you were on top of each other. Breakfast was your typical hotel breakfast. The area had a lot of food options. We would stay here again.
Stayed 1 night in May 2025

2/10 Terrible

Marvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in May 2025

2/10 Terrible

Carol

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Kelvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no complaints. Everything was wonderful!
Stayed 1 night in May 2025

8/10 Good

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Danilo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean overall, excellent receptionist, very helpful, also have a pool table.
Stayed 1 night in May 2025

10/10 Excellent

Troy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff was very friendly.
Stayed 1 night in May 2025