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The Westin Jackson

4.0 star property

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Photo gallery for The Westin Jackson

Bar (on property)
Meeting facility
Property amenity
Exterior
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Gym
  • Pet friendly
  • Bar
$284
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Jackson Convention Complex
    ‪8 min walk‬
  • Mississippi Coliseum
    ‪19 min walk‬
  • Jackson State University
    ‪2 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Queen Beds

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

The Westin Jackson

4-star hotel in Downtown Jackson
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a health club, a bar/lounge, and valet parking. Housekeeping is available on request.
The Westin Jackson offers 203 accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.
In addition to a full-service spa, The Westin Jackson features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 11 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers spa services, concierge services, and laundry facilities. Complimentary self parking is available on site.

The Westin Jackson is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Estelle Southern Table - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 28 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Estelle Southern Table

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • Business center

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 28 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

The Westin Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 789 reviews
Rating 8 - Good. 140 out of 789 reviews
Rating 6 - Okay. 47 out of 789 reviews
Rating 4 - Poor. 22 out of 789 reviews
Rating 2 - Terrible. 20 out of 789 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Romia

Stayed 2 nights in May 2025

10/10 Excellent

Tiaera

Liked: Cleanliness
The shower was amazinggggg
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in May 2025

10/10 Excellent

Charity

Stayed 1 night in May 2025

10/10 Excellent

Marc

Stayed 2 nights in May 2025

10/10 Excellent

jeremey

Stayed 2 nights in May 2025

10/10 Excellent

Suzette, Scooba

Stayed 1 night in May 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
The day was rainy but check in went very smoothly. The hotel dining was limited selection but they compensated well.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

8/10 Good

Amelia

Stayed 1 night in May 2025

8/10 Good

Lucy

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Tyneeta

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel lobby was really nice. The problem was the room we were assigned. The toilet in the bathroom was dirty and there was hair on the floor. We was there for only one night for a wedding so I didn’t report it because we was leaving the room.
Stayed 1 night in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Brittnay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay will stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Annie

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Nice hotel. Staff was not friendly at check in or assistance. Restaurant is convenient but food is not good. Room was clean enough but nothing special
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Evereace

Stayed 1 night in Apr 2025

10/10 Excellent

Ross

Stayed 2 nights in Apr 2025

6/10 Okay

Nekeithia

Liked: Staff & service
The people were kind but the sheets and restrooms were not cleaned.
Stayed 1 night in Apr 2025

10/10 Excellent

Everette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Everette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five starts all around. If I could give 10, I would!
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Charles

Traveled with family
Disliked: Amenities
Free wifi. For the cost of this place one would think that its included like all other hotels.
Stayed 2 nights in Mar 2025