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Quality Inn

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn

Exterior

Reviews

4.4 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
2001 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    3 min drive
  • Art 634
    5 min drive
  • Keeley Park
    5 min drive
  • Jackson, MI (JXN-Reynolds Field)
    6 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Travelodge by Wyndham Jackson

Pool
Parking included
Free WiFi
Restaurant
3.0 out of 5, (1045)
The price is $59
per night
$65 total
includes taxes & fees
Dec 8 - Dec 9
Travelodge by Wyndham Jackson

About this property

Quality Inn

Jackson hotel with free breakfast
Along with a business center, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Quality Inn offers 52 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. Complimentary uncovered self parking is available on site.

Quality Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 45 out of 785 reviews" "
Rating 8 - Good. 101 out of 785 reviews" "
Rating 6 - Okay. 123 out of 785 reviews" "
Rating 4 - Poor. 194 out of 785 reviews" "
Rating 2 - Terrible. 322 out of 785 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst place to stay
False advertisement for cable and wifi, there was none. Tue room smelled like smoke and there was no hot water for me to take a shower. Would not stay or recommend this place at all.
Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a place I would stay if I had other options. But it was race weekend, and even booking a couple of months in advance this was all I could find under $200 a night. I wouldn’t say it was dirty, it was just very run down and not well maintained. Both rooms had different, but equally disgusting smells. Both a/c units smelled like they were going to catch on fire when we put them on heat mode. Both fridges smelled rank and didn’t keep the two cans were put in them cold. Both carpets had that sticky moist feel so we never walked in bare feet. All the towels were clean but dingy and some were slightly stained. In one room the counter was falling off in the bathroom, the exhaust fan just made a loud high pitch squeal and didn’t actually do anything. The bathroom door didn’t close all the way either. Also in that room, where the smoke detector should be was just a hole in the ceiling with wires coming out. Although one room smelled like mold there wasn’t any visible. But the shower looked clean enough and the water was fine. We didn’t have any problems with service. They were actually very nice and accommodating at check in and I heard them on the phone being very nice and polite to other guests as well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever. That hotel should be shut down.
Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst hotel stays ever
we arrived hour early and were told we could not check in check in till 3:30 pm, we waited checked in put bags in room and left right away. we returned at 9;00 pm for the evening and when un packing realized the room was absolutely disgusting. i went to front desk and the person said we are full and cannot give us a diffrent room and you had been in room for hours. because we booked through hotels . com he said he could not refund our money. this room was horriable. moldy shower missing paint in shower ,dirty shower tub, bath towels were a very dirty off white color,, hole in carpet floor, screw sticking out of wall 2 inches long at eye level ,the tv had about 5 channels and they were so fuzzy you could not watch it, the microwave didn't work, the bed was so bad it felt like we were sleeping on a donut the center was so low and wore out. and the breakfast was only 6-8 had piss warm milk and stale cereal corn flakes and raisin brand mix. i picked up a hostess cupcake for my wife and that was expired. if you think about staying here don't if you must look at room before you pay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Alan Glen, Toronto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We book online to stay at a Quality Inn, but there was definitely no quality. The building looked to on its last legs, carpets were dirty, conditions rooms was terrible. Bathtub/SHower looked filthy, shower rod fell off wall, toilet seats were all loose, TV's did not work. Breakfast was served from 6 AM to 8 AM - consisted of Raisin Bran, waffles and muffin. Prison food would probaly be better. If you are thinking of booking here - DO NOT
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I’ve been to staff. Only 1person at the front desk bed bugs dirty everything two clocks in room niether worked. No battery in the fire alarm the tub had like this white tape in it covering a hole that I almost felt I was going to fall threw it. Oh and hadno toilet seat in it when I got the room no TV this place needs to be shut down and overhauled big time
Stayed 3 nights in Aug 2024

2/10 Terrible

Raymond

Stayed 2 nights in Aug 2024

4/10 Poor

James

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Never to book thru here again
Not enough pillows or they were flat. No wash cloths not worth the money or 50.00 deposit we had to give
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Rebecca

Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
I would stay somewhere else
Almost everything about this stay was bad. It started with nobody ever being at the front desk. It took 10 minutes before someone showed up to check in. When we got to our room we didn't have any towels, soap, shampoo. We had a coffee maker, but no pot. We went to our complimentary breakfast only to find corn flakes and thats it. The shower was still dirty and had hair in the tub.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is unprofessional and rude. Rooms were not very clean. Shower curtain was stained and dirty, same with towels. They added an extra fee after I checked out that has not been refunded after I was told it would be
Stayed 2 nights in Jul 2024

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
3 of the 6 pillows were heavily stained/unwashed. I was given the wrong room. The towels were stained. The room looked run down. I ended up not even staying there
Stayed 1 night in Jul 2024

8/10 Good

Jenna

Traveled with group
Liked: Staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You can tell that this hotel has potential however its current state is deplorable. There is visiable mold in the rooms, especially the bathroom. Due to the mold, the rooms have a very strong mold/mildew smell. When we arrived there was only one towel, however, when we asked for a second we were provided one right away. The blanket on the bed had a blood stain on it. The bathroom in the one room had a large leak through the ceiling on the morning of check out that was coming from the room above and was reported to the staff. We were asked to provide a 50$ deposit hold upon check in that was to be releeased when we checked out, however they processed the hold and it was posted to my credit card. I will never stay at this hotel again.
Stayed 4 nights in Jul 2024

2/10 Terrible

DIEGO

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed , over priced dirty towels ,broken headboard , bugs in the room , bad customer service , I booked for a week because usually Quality Inn are decent but this one not , I called to cancel and they charged me two nights without staying , please avoid this Hotel
Stayed 7 nights in Jul 2024

2/10 Terrible

El Bechir

Disliked: Staff & service, amenities
The air conditioner is not cooling, there are no clean towels, everything is dirty even the toilet seat is not fastened.
Stayed 1 night in Jul 2024

4/10 Poor

Trenton, Nolensville

Disliked: Staff & service, amenities, property conditions & facilities
The front desk attendant was very rude and kicked my kid, who was helping me with my luggage, out of the building as I was standing at the desk checking in! The attendant pointed at a sign posted that included the words "No Visitors" and absolutely refused to help me -- and was actually mean about it -- because the No Visitors rule meant my kid couldn't even be *in the building*. It's a ridiculous rule to start with, but the way the attendant implemented it demonstrated incredibly poor customer service, and frankly, incredibly poor relations to a fellow human being. I also witnessed the same attendant treat another guest in the same way: she kicked them out of the building while they were waiting inside out of the rain for their Uber, simply because they hadn't paid the security deposit (but even though they *had* paid for the room itself!) When I got to my room, I discovered it was in a state of disrepair. The bathroom door didn't have a doorknob; instead it had pencil marks where the knob should go. And the front panel of the bathroom counter was naked wood with a cut-out intended for a tissue box, but it was only a hole and nothing else -- no tissues. I've never experienced such harsh treatment from *any* hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Frank

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was dirty and needed cleaning, no working ice machine on property, no breakfast even though it was advertised, and we found fleas in the bedding
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness
Good place to lay your head at night!
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold contaminated DONT STAY HERE!!!!!!!!
Had to wait 15 minutes to check in and wished I hadn’t. She is Rude and not helpful at all. The room smell of dog and mold. Dear Lord don’t turn on the a/c because it just makes it even worse. I called her from the front desk to request a different room. She told me “No” and that I needed to check out and leave. So we did. We were not the only unsatisfied guests trying to get out of that biohazard of a hotel. Quality is what it is Not that is for sure. Hotel.com took a couple of hours to get me some key cash points for being charged the one unstayed night. Just don’t stay here, unless you are the “regulars”already coming and going. This place needs condemned, torn down! She needs fired! Called the health department, they gave me another number to a LARA but they were also no help. I will find out who to contact to shut this place down!
Stayed 3 nights in Jun 2024

2/10 Terrible

Mickey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Izilda

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. Stains everywhere. Tub was suoposed to be white there were bugs all over the tub toilet. Sheets had stains. Room smelled like wet dog and cigarettes. The woman at the desk was rude.
Stayed 2 nights in Jun 2024

2/10 Terrible

Terrance

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged a $50 deposit. No cable, no phone or alarm clock in the room. Front desk does not monitor the front. Side doors are left open.
Stayed 1 night in May 2024