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Sheraton Flowood The Refuge Hotel & Conference Center

4.0 star property

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Photo gallery for Sheraton Flowood The Refuge Hotel & Conference Center

Exterior
Outdoor pool
Lobby
Meeting facility
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • Housekeeping
  • Breakfast available
  • Gym
$232
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
2200 Refuge Boulevard, Flowood, MS, 39232
  • The Refuge
    ‪5 min walk‬
  • Mississippi Children's Museum
    ‪12 min drive‬
  • Mississippi Coliseum
    ‪15 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Golf View

View from room

Club Room, 2 Queen Beds, Non Smoking, Golf View

  • 445 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Courtyard View

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Golf View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Queen Beds, Non Smoking, Golf View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Courtyard View

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking, Courtyard View

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking, Golf View

1 bedroom, premium bedding, down comforters, pillowtop beds

Signature Suite, 1 King Bed, Non Smoking, Golf View

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Golf View (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Non Smoking, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Golf View

View from room

Club Room, 1 King Bed, Non Smoking, Golf View

  • 441 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Golf View (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking, Golf View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Golf View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Non Smoking, Golf View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Golf View (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Non Smoking, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking, Golf View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Golf View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Non Smoking, Golf View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Courtyard View

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(24 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View

View from room

Classic Room, 1 King Bed, Non Smoking, Golf View

9.0 out of 10
Wonderful
(2 reviews)
  • 445 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Golf View

View from room

Deluxe Room, 1 King Bed, Non Smoking, Golf View

9.0 out of 10
Wonderful
(6 reviews)
  • 445 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Golf View

View from room

Deluxe Room, 2 Queen Beds, Non Smoking, Golf View

8.8 out of 10
Excellent
(3 reviews)
  • 445 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Courtyard View

View from room

Classic Room, 1 King Bed, Non Smoking, Courtyard View

9.2 out of 10
Wonderful
(20 reviews)
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Golf View

View from room

Classic Room, 2 Queen Beds, Non Smoking, Golf View

9.6 out of 10
Exceptional
(5 reviews)
  • 445 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Staybridge Suites Flowood Nw Jackson by IHG

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 352 reviews
Staybridge Suites Flowood Nw Jackson by IHG

About this property

Sheraton Flowood The Refuge Hotel & Conference Center

4-star Flowood hotel with golf course
Along with a golf course, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sheraton Flowood The Refuge Hotel & Conference Center offers 200 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a golf course, a lazy river, an outdoor pool, and a 24-hour fitness center.
In addition to a golf course, Sheraton Flowood The Refuge Hotel & Conference Center features a lazy river and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 11 meeting rooms. Event facilities measuring 27584 square feet (2563 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and laundry facilities. Onsite parking is available (surcharge).

Sheraton Flowood The Refuge Hotel & Conference Center is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Sheraton Flowood The Refuge Hotel & Conference Center has a restaurant serving breakfast and lunch.
Twin's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 6 to 10 for adults and USD 6 to 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Sandy Trap
  • Twin's

Things to do

  • 24-hour gym
  • Golf course
  • Lazy river
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 27,584 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 10 for adults, and USD 6 to 10 for children
  • Self parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Flowood The Refuge Hotel & Conference Center Hotel
Sheraton Flowood The Refuge Hotel & Conference Center Flowood

Sheraton Flowood The Refuge Hotel & Conference Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 464 reviews
Rating 8 - Good. 63 out of 464 reviews
Rating 6 - Okay. 25 out of 464 reviews
Rating 4 - Poor. 16 out of 464 reviews
Rating 2 - Terrible. 16 out of 464 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Farhad

Stayed 2 nights in May 2025

10/10 Excellent

OSCAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Chelsey

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rude employees, dirty hotel, lack of respect fir guest
Stayed 1 night in May 2025

8/10 Good

Lakisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location and pool is really nice.
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing
Stayed 1 night in May 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and nice! A/C is always cold!
Stayed 1 night in Mar 2025

10/10 Excellent

Devonshae

Stayed 1 night in May 2025

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chrissy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Darrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was fine.

Our stay was fine. The door handle to enter was difficult to open. They offered to send someone to check on it, but it was late by the time I reported it, so we said no, please. One multilight didn't work. The check in line was long, but moved pretty well. The hotel was clean, staff friendly, and our grandson loved the pool and lazy river. We were at a soccer tournament and many of the families were there as well.
Stayed 1 night in May 2025

10/10 Excellent

Gernarro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Deryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Family Friendly

Family friendly place for our Travel baseball team. Great pool area, live music, great food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Service has gone down. Glassware has been replaced by paper/plasticware in room service, which is environmentally unsustainable. Breakfast Buffett has limited options, only scrambled egg is provided and one is charged $12 for an omelette.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem with my stay was the room fridge was not working. Everything else was Excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Liked: Amenities
I went there for massage as it was my birthday. 10/10 highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rosalyn, La Place

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025

10/10 Excellent

QuaDajia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Recarter

Traveled with family
Liked: Staff & service
Close to everything. My TV didn’t work. I didn’t know until the next morning but all they could said is we sorry
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Stayed 1 night in Feb 2025