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SureStay Hotel by Best Western Richland

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Richland

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, down comforters, pillowtop beds, desk
Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Seasonal outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Laundry
$71
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
390 Highway 49 South, Richland, MS, 39218
  • Mississippi Coliseum
    ‪6 min drive‬
  • Jackson State University
    ‪6 min drive‬
  • Jackson Convention Complex
    ‪7 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | 1 bedroom, down comforters, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Baymont by Wyndham Jackson/Ridgeland

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, 1,050 reviews
Baymont by Wyndham Jackson/Ridgeland

About this property

SureStay Hotel by Best Western Richland

Richland hotel with free breakfast
This hotel features a seasonal outdoor pool, concierge services, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
SureStay Hotel by Best Western Richland offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 25-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 17 years old are not allowed in the swimming pool.

A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and concierge services. Complimentary uncovered self parking is available on site.

SureStay Hotel by Best Western Richland has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, and guests under 17 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Rodeway Inn Hotel Richland
Rodeway Inn Richland

SureStay Hotel by Best Western Richland Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 171 out of 603 reviews
Rating 8 - Good. 159 out of 603 reviews
Rating 6 - Okay. 109 out of 603 reviews
Rating 4 - Poor. 72 out of 603 reviews
Rating 2 - Terrible. 92 out of 603 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

vaibhav

Stayed 1 night in May 2025

4/10 Poor

Elyse

Liked: Room comfort
Disliked: Property conditions & facilities

Richland MS

Well where do I start. First, the tv we couldn’t get off the opening screen we couldn’t select the icon for Directtv. We checked with other guests who had no clue, even the front desk didn’t know how to do it. Then the air conditioner we couldn’t get it off cold the room was like a freezer. The pictures of the rooms were nothing like our room. There were no rugs just tile flooring which was nice, the bed was relatively comfortable and it was quite but that’s all. The ceilings needed help, in the bathroom and the room itself. You could see someone had smoked in the room as the tub had cigarette burn marks. I was less than impressed with the room.
Stayed 1 night in May 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Anthony

Business traveler, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Dominique

Stayed 2 nights in Apr 2025

10/10 Excellent

Mccraney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean , beds were soft , good customer service and more
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The orice was the best thing about thus location. It was also very clean and well maintained.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service
Room was clean and bed comfy don't expect much on the breakfast was out of items
Stayed 1 night in Apr 2025

2/10 Terrible

Jessamy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs a lot of upkeep done. Headboards broken light fixtures broken TVs not working faucet sink handle comes off.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerouise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Took a long time to check in. The property was not exactly clean, and there was a bit of damage and a faint smell of cigarettes. But overall, since I was just staying one night and only used my room for sleeping it wasn’t bad. I would probably stay here again for the cost.
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Stayed 1 night in Mar 2025

8/10 Good

Kris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Paris

Stayed 1 night in Feb 2025

4/10 Poor

Brian

Business traveler
Stay it self was fine for a sleep over for traveling but we paid when it booked but then when my son checked in was told he owed the total amount which he paid again! They did refund a portion but broke up the nightly charge into two transactions and so far they have only refunded 1 of the two transactions*
Stayed 1 night in Mar 2025

2/10 Terrible

Jessamy

Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, stay

Nice clean place really close to work, While I'm in this area temporarily, Super helpful at the front desk. Nice folks
Stayed 5 nights in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Marquavius

Stayed 2 nights in Feb 2025

8/10 Good

Margaret R

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025