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SureStay Hotel by Best Western Richland

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Richland

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down comforters, pillowtop beds, desk, laptop workspace
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Down comforters, pillowtop beds, desk, laptop workspace
Seasonal outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
390 Highway 49 South, Richland, MS, 39218
  • Trustmark Park
    6 min drive
  • Denny's
    5 min drive
  • Jackson Station
    9 min drive
  • Jackson, MS (JAN-Evers Intl.)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn

Breakfast included
Pet friendly
Parking included
Free WiFi
3.5 out of 5, Good, (238)
The price is $59
per night
$66 total
includes taxes & fees
Jan 9 - Jan 10
Quality Inn

About this property

SureStay Hotel by Best Western Richland

Richland hotel with free breakfast
This hotel features a seasonal outdoor pool, concierge services, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
SureStay Hotel by Best Western Richland offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 25-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 17 years old are not allowed in the swimming pool.

A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and concierge services. Complimentary uncovered self parking is available on site.

SureStay Hotel by Best Western Richland has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, and guests under 17 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Rodeway Inn Hotel Richland
Rodeway Inn Richland

SureStay Hotel by Best Western Richland Reviews

Reviews

6.8
Rating 10 - Excellent. 140 out of 517 reviews" "
Rating 8 - Good. 139 out of 517 reviews" "
Rating 6 - Okay. 98 out of 517 reviews" "
Rating 4 - Poor. 64 out of 517 reviews" "
Rating 2 - Terrible. 76 out of 517 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
The property was in the middle of renovation. It was so close to the Inter State that engine brakes sounded throughout the night.
Stayed 1 night in Sep 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities
I booked a summer room with a picture of a nice pool. I went to go use it and it was greener than green jello
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Stayed 1 night in Jul 2024

2/10 Terrible

Lilia

Stayed 1 night in Jul 2024

6/10 Okay

Margaret

Traveled with family
Liked: Staff & service
Stayed 5 nights in Jul 2024

2/10 Terrible

Janet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Do NOT STAY HERE!!! not worth the money this is more of a 50$ motel, they charged me 120 something I was traveling with my family we all were so tired so we slept in our clothes for 2-3 hrs and left. The couch pull out looked like a murder scene, I’m not from area was passing thru I depend on reviews yet I was so tired I didn’t check them, Biggest mistake I made!! If I could give it a zero I would!!
Stayed 1 night in Jul 2024

2/10 Terrible

Katelyn

Stayed 1 night in Jul 2024

8/10 Good

Sandra

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

D'Anna

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was nasty. No one should get in there, it need to be cleaned daily. ( couldn’t use) Nothing is as it was online. The room was fairly clean. It was more of a extended stay property, then a out of towner property.
Stayed 2 nights in Jul 2024

2/10 Terrible

Krista

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled a LOT in my lifetime and I have NEVER found a "hotel" more dirty, unsafe and everything was broken. If it wasn't after midnight we would have left immediately as we had been traveling over 10 hours. Bathroom door unusable/broken. TV not working. The sheets were SO bad I got a towel and laid on top of sheets. Very scary part of town as well- smelled weed as soon as we walked out our door at 8 am. So thankful to get out of there without bed bugs. DO NOT go here unless you have very little money!
Stayed 1 night in Jun 2024

4/10 Poor

Jennifer

The fold out sofa bed was absolutely disgusting..I was sad my child had to sleep on it. There wasn’t any bedding for it and when I asked all I got was a sheet. The room itself was pretty nice but the sheets and comforter on my bed was stained and really gross.
Stayed 1 night in Jun 2024

4/10 Poor

Kelvin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy floor, outlets broken...
Floor was gross. Grandkids feet were horible, wiped the floor here is what we found.
Stayed 1 night in Jun 2024

4/10 Poor

Betsy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceiving Photos
We stopped here on the way to the coast. I thought it looked clean and nice. They offered breakfast which seemed like a good idea since we were traveling with two young children and a teenager. The photos are really deceiving. The room had broken furniture, the couch had stains, and the room smelled like beer. The man at the desk seemed very nice but did not understand English very well. I had a hard time getting him to understand what bedding we needed for the fold out because the only items that were in the room for it were a flat sheet and blanket. The water also had a very strong odor. It smelled a lot like sewage so that was a little concerning. We did not even bother trying to eat breakfast here because we were all very hesitant due to the rest of the stay.
Stayed 1 night in Jun 2024

4/10 Poor

Corey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at SureStay by Best Western and had a terrible experience. The room was dirty with flies everywhere, and there was a foul smell that lingered. The sheets were dingy and looked unclean. The sleeper sofa was horrific, with what appeared to be pee stains all over it. We were exhausted and had no other options, but if you're not in a rush, I strongly advise you to keep driving. To top it off, the pool was full of algae. Overall, a very disappointing stay.
Stayed 1 night in Jun 2024

10/10 Excellent

dwaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice place to stay it has been updated but need to finish with newer ac units in rooms that didnt get them and the staff needs to deep clean in some areas but overall was clean. We would definitely stay again on our trips thru to the ⛱️
Stayed 1 night in Jun 2024

6/10 Okay

Joseph

Traveled with partner
Disliked: Amenities, property conditions & facilities
The location is dark, the bedsheets had stains, the countertops were tilted, and there was no door separating the bathroom.
Stayed 1 night in Jun 2024

6/10 Okay

Jessica

Stayed 1 night in Mar 2024

6/10 Okay

Tammy

Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room.staff very nice friendly,and very helpful
Stayed 1 night in Jun 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kayla

Stayed 1 night in May 2024

10/10 Excellent

Allison

Stayed 3 nights in May 2024

2/10 Terrible

Douglas

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024