Jackson Hotel & Convention Center

2.0 star property

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Photo gallery for Jackson Hotel & Convention Center

Welcome to our hotel lobby, featuring a reception desk, large mirror, and elegant decor.
Two single beds with white linens and a wooden headboard, plus a TV and air conditioning unit.
Stroll through the beautifully landscaped grounds to the entrance of this residential building.
Enjoy al fresco dining amidst a cozy patio with a fireplace, surrounded by a low wall and shaded by a large tree.
Stroll along the garden-lined pathway to an entrance.

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
1963 Highway 45 Bypass, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min walk‬
  • Union University
    ‪19 min walk‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Smoking

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Jackson Hotel & Convention Center

Jackson hotel with free self parking
Along with a 24-hour front desk, this hotel has ATM/banking services and free self parking. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine.
Jackson Hotel & Convention Center offers 205 accommodations with washers/dryers and complimentary toiletries. Beds feature premium bedding. Cable television is provided. Bathrooms include showers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Jackson Hotel & Convention Center features a vending machine, an ATM, and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Jackson Hotel & Convention Center has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • In-room washer/dryer
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Jackson Hotel & Convention Center Reviews

Reviews

5.6
Rating 10 - Excellent. 182 out of 931 reviews
Rating 8 - Good. 152 out of 931 reviews
Rating 6 - Okay. 165 out of 931 reviews
Rating 4 - Poor. 146 out of 931 reviews
Rating 2 - Terrible. 286 out of 931 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Maxwell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

stanley

Stayed 1 night in Mar 2025

6/10 Okay

Ann Michelle

Liked: Staff & service
Disliked: Cleanliness
The staff was friendly, and the property was easy to find and convenient. The rooms need updated and needed cleaned better, but it's walking distance to dining and shopping.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Mar 2025

6/10 Okay

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service
Family feel great front desk service takes care of concerns with no problems Mrs.Ruby does over and beyond to make your room comfortable to feel more like home . I love my stays
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service
I love my stay Everytime and the front desk staff and Mrs.Ruby always make me feel like family.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Staff & service
I always enjoy my stay here! The staff always makes me feel like family and takes care of any concerns I may have with no problem. I would love to see more breakfast and anytime coffee & tea access in rooms or dining area that would be nice. I also miss the pool which was so awesome. Overall I personally love the front desk staff & Dave they are awesome and my stay time here is great!
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My door had a hole in it large enough to see through into the hallway and I saw roaches in my room on multiple occasions. 0 stars
Stayed 4 nights in Mar 2025

4/10 Poor

Daniel

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

A1 stud front deskstress with that curly do.

The lady at the front desk...she had curly brown / blonde hair and a nice smile. She was extremely helpful when the hotels.com app wasn't working properly and helped get me checked in anyway and it was much appreciated. Her name starts with an A...idk if you're reading this and it matters to you then you know who the hell I'm talm bout. Your A-1 stud front deskstress made this my spot for the foreseeable future..we lit on gang no cap
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Liked: Cleanliness
Nice
Stayed 1 night in Mar 2025

6/10 Okay

Tashonda

Stayed 6 nights in Mar 2025

6/10 Okay

Jana

Business traveler, Traveled with partner
Liked: Staff & service
Very run down. You can tell it's old. Smelled like cigarette smoke in the hallways
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Stayed 1 night in Mar 2025

10/10 Excellent

olajuwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay awesome staff
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Stayed 1 night in Mar 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud music all night long, no fridge (as promised), microwave filthy
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Not very clean. Some staff was friendly. No breakfast. Easy check in. Great hot shower. No carpet, which is great. Floors were not swept. No desk or chair. Fridge with freezer worked nicely. Internet did not work
Stayed 6 nights in Mar 2025

4/10 Poor

Shannon

Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff at the front desk when we checked in. Very close to restaurants and entertainment.
Stayed 1 night in Mar 2025

4/10 Poor

Bryce, Atlanta

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I feel I've entered an alternate universe reading recent reviews. Front desk was friendly & helpful so I have no qualms there. It's obviously a no/low-frills option compared to its competitors so no qualms there either (didn't walk in expecting a continental breakfast, etc. or anything). That said... -- Had to be assigned three rooms before getting a lock that worked. -- Space clearly hasn't been renovated in a while (at least I hope it hasn't!), so everything is drab & grimey. I'm not sure if my room was a smoker's room...I hope so as that would explain the stained decor. -- I asked for an iron & the front desk worker kindly obliged. But then I noticed the ironing board looked like it was purchased in '92 & last fiddled with in '94. I think this might explain all of the fraying on the TV tray because I think that's where people have been doing their ironing. -- Once checked in & having taken in this 1970s space, I resolved to just sleep & check out as quickly as possible. Bed was comfortable enough so I slept OK (even though the air was rather stale...I don't know how much of that was hotel's fault)...I'd resolved a shower was probably a waste of time but woke up realizing I probably *should* take one (I had an important app't later that day) only to discover two old grimey washcloths hanging on the shower curtain. Yuck. -- Hot & cold water was not a problem with the shower....a happy medium between the two, not so much. One night stay only if the Days Inn is booked.
Stayed 1 night in Mar 2025

4/10 Poor

Crystal

Disliked: Amenities
No hot water no refrigerator in my room
Stayed 1 night in Mar 2025

2/10 Terrible

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Carmen

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
dirty with lots of cockroaches
Stayed 4 nights in Feb 2025