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Hyatt Place Jackson/ Ridgeland

3.0 star property

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Photo gallery for Hyatt Place Jackson/ Ridgeland

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Topgolf
    ‪3 min drive‬
  • Tougaloo College
    ‪6 min drive‬
  • Country Club of Jackson
    ‪10 min drive‬
  • Madison, MS (DXE-Bruce Campbell Field)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Holiday Inn Express Jackson - Ridgeland by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (277)
The price is $171
per night
$185 total
includes taxes & fees
Mar 1 - Mar 2
Holiday Inn Express Jackson - Ridgeland by IHG

About this property

Hyatt Place Jackson/ Ridgeland

3-star Ridgeland hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Jackson/ Ridgeland features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers complimentary newspapers in the lobby, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hyatt Place Jackson/ Ridgeland is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Hyatt Place Jackson/ Ridgeland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very friendly. Breakfast was good
Stayed 2 nights in Nov 2024

4/10 Poor

Stacey

Liked: Staff & service
Disliked: Cleanliness
I was so disappointed in the quality of the room. The shower curtain was dirty/moldy as well as there being mold on the shower walls. The shower head was rusting and full of calcium buildup. The towels were flimsy and dingy. The bedding was dingy as well. The clock and light fixtures were dusty. The plugs next to the bed were warped and would not hold well. There was only one trash can in the room. The lighting at the sink is terrible. This was such a disappointment for a Hyatt property. Positive side, the check in was easy and staff was professional and polite.
Stayed 3 nights in Oct 2024

8/10 Good

Sakeyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 1 night in Oct 2024

8/10 Good

Velma

Stayed 2 nights in Oct 2024

6/10 Okay

Constance

Traveled with family and small children
Liked: Staff & service
Staff was nice and helpful. We could hear the people above us walking and dropping stuff ALL night. That was the only downside to our stay. After leaving something in the room, one of the cleaning ladies met me in the parking lot when I was about to leave to return my item. I didn’t catch her name but I wanted to thank her! We stayed in room 325.
Stayed 2 nights in Oct 2024

8/10 Good

Ricky

Business traveler
Overall good stay. Breakfast was subpar, but that was my only disappointment.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible and will never stay at this facility agai
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Z
Great
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

RAZDA SALAHUDDIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in I found water logging issue at bathtub. I reported the issue at front desk they shift to another room. I have stayed in Hyatt earlier also at other city and this problem I have faced at other city also. May be they should take some action to mitigate this issue to avoid discomfort for the traveler.
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Wasn’t as clean as it should’ve been. Sheets were very old bc they’re turning brownish.. sink would barely drain and was dirty. I didn’t want to eat inside the room.
Stayed 1 night in Oct 2024

6/10 Okay

Will

Traveled with family
Liked: Staff & service, room comfort
Fine, avoid the breakfast.
The rooms were fine. The lobby needs some work. The breakfast situation is a mess. They don’t have the right tools and don’t seem to care. For example, they seem to want you to use disposable plates that are 10” but the trash can has a 6” hole. So, the customers just end up smashing plates through the hole making a giant mess. All the tables were dirty. No one wipes them during service. There were no buss tubs for silverware, so people just threw them away. Needs managed. Also the food is terrible, but these free breakfasts have a very low bar. Recommend to walk across street to fresh market.
Stayed 1 night in Oct 2024

8/10 Good

Carl

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Valecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JENNIFER

Traveled with family
Comforting
Was for out of state family medical & legal. Hyatt place was very clean and comfortable considering the somber event. Very comforting
Stayed 4 nights in Sep 2024

8/10 Good

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

Edward, Vicksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 2 nights in Sep 2024

8/10 Good

Wayne R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GPS didn't work when I used the hotel address and it was stressful. I called and the clerk wasn't easy to understand, but I finally figured out that she wanted me to type in the name of the hotel instead of the address. When I checked in, I explained what happened to two people because I thought they might want to know and contact someone about getting it fixed and they didn't seem to care.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024