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Hyatt Place Jackson/ Ridgeland

3.0 star property

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Photo gallery for Hyatt Place Jackson/ Ridgeland

Free daily on-the-go breakfast
Lobby
Lobby
Lobby
Exterior

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included

Explore the area

Map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Renaissance at Colony Park
    ‪1 min walk‬
  • Tougaloo College
    ‪6 min drive‬
  • Country Club of Jackson
    ‪9 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(74 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (844)
$119 nightly
The price is $119 total
includes taxes & fees
Staybridge Suites Jackson by IHG

About this property

Hyatt Place Jackson/ Ridgeland

3-star Ridgeland hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Jackson/ Ridgeland features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers complimentary newspapers in the lobby, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hyatt Place Jackson/ Ridgeland is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Hyatt Place Jackson/ Ridgeland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1008 reviews
Rating 8 - Good. 211 out of 1008 reviews
Rating 6 - Okay. 163 out of 1008 reviews
Rating 4 - Poor. 98 out of 1008 reviews
Rating 2 - Terrible. 82 out of 1008 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Apr 2025

6/10 Okay

Holly

Traveled with family
No coffee available self serve. Room was hot Water pressure was terrible All elevators were soaked with water from the pool No local channels. Said the antenna was faulty Overall grimy. I have stayed here multiple times and this was by far my worst experience
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, clean rooms
Stayed 1 night in Apr 2025

2/10 Terrible

Jose

Stayed 1 night in Apr 2025

8/10 Good

Wesley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Robin

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a few issues...the linens for the pullout couch dirty, requested more, the front desk clerk said she would bring to our room..she never came. After 1& 1/2 hours later she then tell us to come down & get it. Of course by then its almost midnight so we just decided to all sleep in the bed. Next day we tell the housekeeping lady we needed new sheets, & Also other lady that when she cleans our room we need new towels & beds made, we come back about 5pm & room nor towels were changed or cleaned. We call down to inform the front desk & they say you have to request service at the front desk & bc we are sold out we may not have enough towels for your family of 5. I tell him that I informed the housekeeping right outside my door..He says well they are gone for the day so you can come down & get some towels, I will see how many I have... Next morning I call to see when does breakfast end. I am told 10am. I arrive with my children at 9:40am, and all that is left is some bread, fruit, water, milk., nothing like the full breakfast advertised. It just seems as if they are short staffed, don't really care to do anything extra, & just going thru the motions to check off a box that it was offered, then actually being a service hospitality type of hotel. Would it really hurt to keep buffet out and stocked until 10am for the guests then close it, isn't thats who its for...otherwise breakfast should end at 9:40. Not impressed
Stayed 2 nights in Apr 2025

2/10 Terrible

Gini

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the very worst possible scenario I have ever encountered in my travels. We had to travel last minute due to my mil being critically ill. We were not leaving Austin, TX until late in day but I did not call ahead because I rec’d an email
Stayed 1 night in Apr 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2025

6/10 Okay

Dalila

Traveled with family

Ridgeland Stay

Our stay at the Hyatt was just ok. The staff was friendly and room size was accommodating. The negatives were the following: 1. Power went out in certain areas of the room, requested assistance two times until it was addressed ( it was only our room not the entire hotel from what I was told by maintenance personnel) 2. Requested for housekeeping services while we were out but they never tended to our request 3. We were next to the highway so you can hear the traffic 4. The hotel does not allow late check in after 11pm 5. Shower did not drain efficiently (surprising being this is a fairly new hotel to have plumbing issues)
Stayed 3 nights in Apr 2025

10/10 Excellent

Olivia

Stayed 1 night in Apr 2025

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Very clean, very quiet, very nice. I appreciated my stay here. I would come back.
Stayed 1 night in Apr 2025

10/10 Excellent

Sissley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay

Good location, friendly staff, nice amenities. Very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, room comfort

Home away from home

Glad there was an indoor pool and clean towels for the towel area, room was clean had a few scratches on the tables but overall everything was good!
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will most definitely be staying again!
Stayed 1 night in Mar 2025

8/10 Good

Jared

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Pug

Liked: Cleanliness, staff & service, property conditions & facilities
close to where I work
Stayed 1 night in Mar 2025

10/10 Excellent

Latita

Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Mar 2025

10/10 Excellent

Gurjant

Stayed 1 night in Mar 2025

8/10 Good

Pam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shaneesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propert is very clean, great breakfast and staff. It was a last minute booking but everything checked out great
Stayed 2 nights in Mar 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024