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Hyatt Place Jackson/ Ridgeland

3.0 star property

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Photo gallery for Hyatt Place Jackson/ Ridgeland

Free daily on-the-go breakfast
Lobby
Lobby
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Gym
$116
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
1016 Highland Colony Pkwy, Ridgeland, MS, 39157
  • Renaissance at Colony Park
    ‪1 min walk‬
  • Country Club of Jackson
    ‪9 min drive‬
  • Jackson State University
    ‪17 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (High floor)

  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 864 reviews
Staybridge Suites Jackson by IHG

About this property

Hyatt Place Jackson/ Ridgeland

3-star Ridgeland hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Hyatt Place Jackson/ Ridgeland offers 126 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Jackson/ Ridgeland features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers complimentary newspapers in the lobby, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hyatt Place Jackson/ Ridgeland is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Jackson/ Ridgeland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Jackson
Hyatt Place Jackson/ Hotel
Hyatt Place Jackson/ Hotel Ridgeland
Hyatt Place Jackson/ Ridgeland
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
Hyatt Place Jackson Ridgeland Hotel
Hyatt Place Jackson Hotel
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel
Hyatt Place Jackson/ Ridgeland Ridgeland
Hyatt Place Jackson/ Ridgeland Hotel Ridgeland

Hyatt Place Jackson/ Ridgeland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Johnny

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Completely shocked at the condition of this hotel. I have stayed here for years, but have not been to town in about 18 months. Whoever owns or manages this location either does not care, or does not have the funds to maintain it. It is in a perfect location for shopping, eating, and freeway access, but that is the only positive. Closet shelf falling off the wall, nasty stained toilets, bathroom door missing the entire latch. Dirty floors, the couch smelled... nothing was ok here. Sadly, I am moving on to a different location.
Stayed 4 nights in May 2025

8/10 Good

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

seungmi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
shower didn’t drain well & elevator was very slow. Most people took the stairs
Stayed 2 nights in Jun 2025

4/10 Poor

Kenneth T

Traveled with family
The shopping area near the hotel was very nice.
Stayed 1 night in Jun 2025

2/10 Terrible

Salomea

Stayed 1 night in Jun 2025

8/10 Good

ELISA MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was nice. The room was clean and they provided plenty of towels. The staff were very nice and helpful. The downside was there was only one working elevator and it was very humid in the hallway and inside the elevator.
Stayed 2 nights in Jun 2025

8/10 Good

Devante

Stayed 2 nights in Jun 2025

6/10 Okay

Rhyan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

ROBERT, Byro

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping is upon request; I requested housekeeping 1 day of my 5 days stay. Actually, I had to request housekeeping 3 times that 1 day before it was done at 6pm. The sliding closet door was broken, the door only open about 6 inches. I reported the broken door to the front desk; maintenance never fixed the door during my stay. There was not a microwave in my room. For a hotel in the middle of the deep south grits were never on the breakfast menu on the 4 days I was in the breakfast area.
Stayed 4 nights in May 2025

4/10 Poor

Thomas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was okay. Just kind of a bed to sleep in. Most of my power outlets didnt work. Then the toilet paper holder was not connected to the wall.
Stayed 1 night in Jun 2025

6/10 Okay

Violetta

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
No microwave in room, tv in a very awkward spot where it’s across a partition wall and not comfortable to watch from couch or bed, very weird design. Elevator was out of order for over a week
Stayed 3 nights in May 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was one of the nicest hotels we stayed at on our vacation. We loved having a couch in our room and the large TV.
Stayed 3 nights in May 2025

10/10 Excellent

Jack

Stayed 1 night in Jun 2025

6/10 Okay

Tanya

Disliked: Amenities
Pool was green and cloudy. Beds have no protective cover over mattress.
Stayed 3 nights in May 2025

8/10 Good

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in May 2025

10/10 Excellent

nathanael

Stayed 1 night in May 2025

6/10 Okay

Syria

late check in. limited breakfast options
Stayed 1 night in May 2025

2/10 Terrible

RaNisa

Stayed 1 night in May 2025

8/10 Good

Hannah, Germantown

Business traveler
I ordered a meal delivered to the hotel before I arrived because I knew it would be too late to get dinner. I have confirmation from the restaurant delivery service that they delivered it to the reception desk as requested, but I was told it was not there when I arrived. I am very disappointed and hungry.
Stayed 1 night in May 2025

8/10 Good

John

Traveled with partner
Disliked: Staff & service
Front desk staff acted like I was an inconvenience by checking in Doesn’t cost much to be polite and welcoming Did not happen in your hotel
Stayed 1 night in May 2025

8/10 Good

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service
A good experience, especially if you are staying for just one night. Pros: great indoor pool, air conditioner worked great, good amount for breakfast, property was easy to locate, very nice staff, easy to check out. The location is close to lots of shopping and eating options. Cons: room was a bit on the small side (the bathroom was small enough it was a challenge to shut the door), facilities all around seemed on the small side (lobby, snack bar store, etc.)
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our first child was delivered at this hotel

My wife and I. Had our baby delivered there Is telp with the staff that place is top notch
Stayed 1 night in May 2025