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Hilton Garden Inn Jackson/Madison

4.0 star property

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Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Lobby
Terrace/patio
Lobby
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
320 New Mannsdale Rd, Madison, MS, 39110
  • Annandale Golf Club
    ‪9 min drive‬
  • Tougaloo College
    ‪9 min drive‬
  • Jackson State University
    ‪20 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪29 min drive‬

Room options

View all photos for 2 Queen Beds

2 Queen Beds | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Mobility Accessible w/ Bathtub

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Mobility Accessible w/ Bathtub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Extended with Sofa Bed

1 King Bed Extended with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed Extended with Sofa Bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Mobility Accessible w/ Roll-in Shower

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Mobility Accessible w/ Roll-in Shower

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with 1 Bedroom Suite with Sofa Bed

1 King Bed with 1 Bedroom Suite with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed with 1 Bedroom Suite with Sofa Bed

  • 391 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Queen Beds Mobility Accessible w/ Bathtub

2 Queen Beds Mobility Accessible w/ Bathtub | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds Mobility Accessible w/ Bathtub

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Extended with Sofa Bed

2 Queen Beds Extended with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds Extended with Sofa Bed

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Embassy Suites by Hilton Jackson North Ridgeland

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1000)
The price is $249
per night
$269 total
includes taxes & fees
May 21 - May 22
Embassy Suites by Hilton Jackson North Ridgeland

About this property

Hilton Garden Inn Jackson/Madison

4-star Madison hotel with 2 restaurants
This hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1001 square feet (93 square meters) include conference space. This Madison hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Hilton Garden Inn Jackson/Madison has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grill - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,001 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 938 reviews
Rating 8 - Good. 225 out of 938 reviews
Rating 6 - Okay. 66 out of 938 reviews
Rating 4 - Poor. 23 out of 938 reviews
Rating 2 - Terrible. 22 out of 938 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service and breakfast offerings. The staff was fantastic throughout our stay. Although there were a few maintenance concerns, I would definitely choose to stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay! Great staff!

We really enjoyed our stay! Staff was excellent and very accommodating! The only negative thing I would say is we had a non-smoking room and it clearly smelled like smoke. We did not complain so they may have accommodated us with it. We were so tired from traveling and got in so late that we just stuck it out.
Stayed 2 nights in Jan 2025

8/10 Good

EUGENE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and the breakfast area personnel was helpful and friendly. I was a little disappointed that my room did not have a tub but I fell in love with the shower!!!! Spotlessly clean room and so comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Dava

Stayed 1 night in Oct 2024

10/10 Excellent

Donna, GAINESBORO

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Great options for breakfast in the lobby. Convenient parking. Close to everything. Easy access to I-55.
Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

6/10 Okay

Tammany

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and spacious. We did not have a tub for me to give my toddler a bath and we didn’t realize that breakfast was not free. This hotel was just one stay in a week long family vacation and when booking hotels I looked for ones that said “provides breakfast” while they did provide it, I didn’t realize I would be having to pay separately from my stay. We chose to leave and go eat nearby on our way out of town.
Stayed 1 night in Jan 2025

2/10 Terrible

tim

Stayed 1 night in Dec 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay thank you
Stayed 1 night in Dec 2024

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very cordial and room was sufficient. Would stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ginger

Stayed 1 night in Dec 2024

10/10 Excellent

Deron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a ten out of ten hotel. The room is very nice and very clean. The property is very clean and the parking is spacious. It's very easy to get to right off main road. Close to shopping and nice places to eat. I will definitely stay there again. The staff was helpful and friendly.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for our needs
Stayed 2 nights in Dec 2024

10/10 Excellent

kenyascicus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Good with the exception of the lighting in the room. The lamps did nit produce enough light.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maranie, Gulf Shores

Stayed 1 night in Nov 2024

10/10 Excellent

Merita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very understanding and accommodating due to a booking error and the staff were very friendly at checkin. The bed was comfortable, room was clean and my pet peeve about hotels is the temperature and pressure of the shower and both were great. The only thing I didn't like was that housekeeping knocked on our door at 8:40 AM and we were still sleeping, when checkout is 11:00 AM. Other than that, we truly enjoyed our stay and would definitely stay again!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024