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Hilton Garden Inn Jackson/Madison

4.0 star property

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Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Pool
Lobby
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
320 New Mannsdale Rd, Madison, MS, 39110
  • Topgolf
    ‪5 min drive‬
  • Annandale Golf Club
    ‪9 min drive‬
  • Tougaloo College
    ‪9 min drive‬
  • Madison, MS (DXE-Bruce Campbell Field)
    ‪11 min drive‬

Room options

View all photos for 2 Queen Beds

2 Queen Beds | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Mobility Accessible w/ Bathtub

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Mobility Accessible w/ Bathtub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Extended with Sofa Bed

1 King Bed Extended with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed Extended with Sofa Bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Mobility Accessible w/ Roll-in Shower

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Mobility Accessible w/ Roll-in Shower

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with 1 Bedroom Suite with Sofa Bed

1 King Bed with 1 Bedroom Suite with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed with 1 Bedroom Suite with Sofa Bed

  • 391 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Mobility Accessible w/ Bathtub

2 Queen Beds Mobility Accessible w/ Bathtub | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds Mobility Accessible w/ Bathtub

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Extended with Sofa Bed

2 Queen Beds Extended with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds Extended with Sofa Bed

  • Sleeps 4
  • 2 Queen Beds

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The price is $118
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$126 total
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About this property

Hilton Garden Inn Jackson/Madison

4-star Madison hotel with 2 restaurants
This hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1001 square feet (93 square meters) include conference space. This Madison hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Hilton Garden Inn Jackson/Madison has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grill - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,001 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 911 reviews
Rating 8 - Good. 221 out of 911 reviews
Rating 6 - Okay. 64 out of 911 reviews
Rating 4 - Poor. 22 out of 911 reviews
Rating 2 - Terrible. 22 out of 911 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Elbony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great! My room was clean and the front desk personnel was so professional and attentive.
Stayed 1 night in Nov 2024

2/10 Terrible

Parketha

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marion

Stayed 1 night in Sep 2024

10/10 Excellent

Brittanie

Stayed 1 night in Oct 2024

10/10 Excellent

Rodney N

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Close to restaurants/shopping and a very safe area in the Jackson Metro area to stay. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Raquel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mobile check-in was so easy and the staff were very kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was clean, quiet and close to the interstate.
Stayed 2 nights in Sep 2024

2/10 Terrible

Steve

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Advertised fitness room was closed. Death smell coming from toilet.
Stayed 1 night in Oct 2024

6/10 Okay

Don

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 1 night in Sep 2024

6/10 Okay

carlton

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple nights for a soccer tournament
Stayed 2 nights in Aug 2024

6/10 Okay

SWATI

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bathroom looked like it had been used prior to me. There was hair in the shower. The bed was comfortable but I could hear other guest slamming doors. Disappointed
Stayed 1 night in Sep 2024

8/10 Good

Jermaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Terry

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The manager had no customer service skills. When we arrived the tv did not work. Maintenance had to replace a cable. The refrigerator did not work and had to be replace. There was no one who could help my 77 year old wife get on the wifi service offered. The telephone said we were in room 106 when actually we were in room 229. Front desk day people need to learn customer service instead of running to the GM who basically put his finger in my wife's face and told her to either shut up or he would have us escorted off the property. The list goes on but these are some of the highlights of our stay. The property is beautiful but the majority of the staff we encountered need better training. The Maintenace man I think his name was Jerome was the highlight of our stay as he actually knew how to handle the situations thrown at him and did it professionally and with a smile. I would not recommend anyone stay here until the people directly working with the customers who pay their salaries know how to interact.
Stayed 2 nights in Aug 2024

8/10 Good

Imelda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa, Louisville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location, close to shopping /restaurants.easy to locate
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2024

10/10 Excellent

Beth J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dustin, Elmhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect for a tired couple traveling
Stayed 1 night in Jul 2024