Fairfield Inn & Suites by Marriott Jackson

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Jackson

Property amenity
Lobby
Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
1335 Vann Dr, Jackson, TN, 38305
  • Union University
    ‪4 min drive‬
  • Casey Jones Village
    ‪4 min drive‬
  • Old Hickory Mall
    ‪7 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites by Marriott Jackson

Jackson hotel close to Casey Jones Village
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Jackson offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Fairfield Inn & Suites by Marriott Jackson features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a picnic area, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Fairfield Inn & Suites by Marriott Jackson is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9 AM and on weekends between 7 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Jackson Hotel
Fairfield Inn Jackson
Fairfield Inn Suites by Marriott Jackson
Fairfield Inn & Suites by Marriott Jackson Hotel
Fairfield Inn & Suites by Marriott Jackson Jackson
Fairfield Inn & Suites by Marriott Jackson Hotel Jackson

Fairfield Inn & Suites by Marriott Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 488 out of 720 reviews
Rating 8 - Good. 158 out of 720 reviews
Rating 6 - Okay. 41 out of 720 reviews
Rating 4 - Poor. 14 out of 720 reviews
Rating 2 - Terrible. 19 out of 720 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Emi

Liked: Cleanliness, staff & service, property conditions & facilities
Was on the third floor and hear people above us.
Stayed 1 night in Dec 2024

4/10 Poor

Vickie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No one at check in counter upon arrival and departure. No hot water for coffee in lobby. Pillows in room felt like bricks. No hair conditioner in shower.
Stayed 1 night in Dec 2024

4/10 Poor

terry

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Most of the staff were pleasant. But when I requested a delayed check out I was told No. I rarely do this but I was never told they couldn’t without some accommodation. Also when I left the hotel was pretty empty and there were no people anxious to check in. They had 3 hours to prepare the room for the next guest and I saw no reason for my request being denied. My grandson just started college in the area and I have used this hotel before and planned to use it for the next four years. But due to this incident I don’t intend to patronize your hotels again.
Stayed 2 nights in Dec 2024

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near the I-40 in Jackson TN. Close to where we wanted to be. Quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Handicapped walk in shower was clean and fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Carlotta, Plainfield

Squeaky bed Loud ac Took too long or check in Hair in sink
Stayed 2 nights in Aug 2024

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience with Serious Television Issues
The place was really nice. The bed was somewhat uncomfortable but we normally sleep on a sleep number so that should be a reasonable expectation. I was mostly disappointed in the ease of use of the television. That is the reason for 4 stars versus 5. The television didn't work well and was beyond frustrating
Stayed 3 nights in Nov 2024

4/10 Poor

Bruce

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The heater in our room 306 was unnessesarily LOUD. We set heater to 65 at night. In the morning when we set the heat up there was a HORRIBLE SMELL. We had to turn the heat off it was so bad. Not happy with our stay
Stayed 1 night in Nov 2024

8/10 Good

theresa

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like staying at this hotel. It is always clean and the staff is great.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelley

Stayed 1 night in Oct 2024

10/10 Excellent

Damon

Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christy

Stayed 1 night in Sep 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the look and roomy bathroom
Stayed 2 nights in Sep 2024

8/10 Good

Dee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Nose from other rooms doesn't intrude.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Stayed 3 nights in Aug 2024

10/10 Excellent

Courtney

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Rooms were supper clean. I felt safe. They assisted me due to my unfortunate circumstances while traveling and that will make me book with them again next year
Stayed 1 night in Aug 2024

8/10 Good

KRISTINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024