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Comfort Inn & Suites Jackson

2.5 star property

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Photo gallery for Comfort Inn & Suites Jackson

Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2435 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    ‪3 min drive‬
  • Rod Mills Park
    ‪3 min drive‬
  • Keeley Park
    ‪5 min drive‬
  • Jackson, MI (JXN-Reynolds Field)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Jackson, MI

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (846)
The price is $97
per night
$108 total
includes taxes & fees
Mar 10 - Mar 11
Tru by Hilton Jackson, MI

About this property

Comfort Inn & Suites Jackson

Jackson hotel with free breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Comfort Inn & Suites Jackson offers 70 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 50-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Inn & Suites Jackson has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • In-room safe fee: USD 1.50 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Comfort Inn Suites Jackson
Comfort Inn & Suites Jackson Hotel
Comfort Inn & Suites Jackson Jackson
Comfort Inn & Suites Jackson Hotel Jackson

Comfort Inn & Suites Jackson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 231 out of 502 reviews
Rating 8 - Good. 169 out of 502 reviews
Rating 6 - Okay. 46 out of 502 reviews
Rating 4 - Poor. 32 out of 502 reviews
Rating 2 - Terrible. 24 out of 502 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, but my only complaint is that the metal bed frames make loud noises when you shift/sit on the mattresses. And my toddlers kept banging into them, making loud annoying noises.
Stayed 3 nights in Nov 2024

2/10 Terrible

Aahley

Stayed 1 night in Nov 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very clean.
Stayed 6 nights in Nov 2024

8/10 Good

Adina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph.

Liked: Cleanliness
👍
Stayed 1 night in Nov 2024

8/10 Good

Niravkumar

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Rooms were clean. The pool was a biggie for us as it was main reason we booked here; the pool was clean and warm! No hot tub but the pool was the main thing. The stay was pleasant. Only down fall was because we booked through third party there was a $150 hold on card which was more than the price of room. Very steep in my opinion, I can see $50 or maybe even $100 but $150 is too much!! it was immediately released on Monday. Overall nice stay and good location.
Stayed 1 night in Nov 2024

4/10 Poor

Devon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay there.
Stayed 1 night in Oct 2024

6/10 Okay

Kim

Liked: Staff & service
Disliked: Room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Kate

Liked: Staff & service, property conditions & facilities
The staff was very nice & friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Mina

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my stay.
Stayed 1 night in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Kanndice

Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dominic

Stayed 2 nights in Sep 2024

8/10 Good

Jason

Not great
Put us on the 1 st floor loud all night didn’t get much sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so very helpful professional and kind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Room was clean, staff was friendly, easy on and off the freeway
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean place to stay in Jackson.
Stayed 2 nights in Sep 2024

2/10 Terrible

Julie

Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024