Candlewood Suites Jackson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jackson by IHG

1 bedroom, premium bedding, down comforters, desk
Exterior
Seasonal outdoor pool
Exterior
1 bedroom, premium bedding, down comforters, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • High Falls State Park
  • Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Tanger Outlets
    ‪7 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Suite

  • 318 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Suite

  • 580 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(14 reviews)
  • 318 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(9 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Candlewood Suites Jackson by IHG

Jackson hotel with free self parking
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities. Self parking is free. Additionally, a 24-hour front desk, gift shops/newsstands, and a front-desk safe are onsite. Weekly housekeeping is available.
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.
Candlewood Suites Jackson by IHG features a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in a common area. This Jackson hotel also offers laundry facilities, a front-desk safe, and an elevator. The property has a 24-hour front desk. Complimentary uncovered self parking is available on site.

Candlewood Suites Jackson by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May 27 to September 30

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 223 reviews
Rating 8 - Good. 38 out of 223 reviews
Rating 6 - Okay. 9 out of 223 reviews
Rating 4 - Poor. 6 out of 223 reviews
Rating 2 - Terrible. 8 out of 223 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Darin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First - they overbooked my room type, king Suite then gave me an inferior room. Then they said everyone that had my room type checked in for the night which was of course a lie since l had to wait until 3PM to check in and I was the first person at the desk at that time. Then they told me my room was out for maintenance - sure it was. They said they could not compensate me for the difference in the room price since I booked through a third party. I took the inferior room and got up the next morning to no hot water in the shower but the sink had some. $143 was spent on a room l would not have paid $50 for. The no hot water was icing on the cake. Do NOT stay at this trash hotel. I am expecting Expedia to handle this situation with the hotel and getting me my money back.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was a little sketchy but it was close to breakfast and lunch places and a Publix.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place to stay
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay. There were a couple of items needing attention that made the room feel like it was older than it is, missing a piece of flooring and the condition of some of the caulk in the bathroom. I did appreciate the kitchen with a large fridge
Stayed 1 night in Mar 2025

10/10 Excellent

Carina, Clawson

Traveled with family
Liked: Amenities
Clean friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Deandra

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at my stay here…
Stayed 2 nights in Mar 2025

10/10 Excellent

Sakeena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Property conditions & facilities
1st time at a candle wood, experience ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room very clean and comfortable Receptionist was great friendly and welcoming.
Stayed 1 night in Feb 2025

10/10 Excellent

Marvin

Business traveler, Traveled with partner
Very friendly staff and employees
Stayed 1 night in Feb 2025

8/10 Good

Marilyn

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice place but!!!

Everything was really nice except for a broken drapery, and huge booger on the wall, and the refrigerator wouldn’t cool down.
Stayed 1 night in Jan 2025

10/10 Excellent

Norman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fabulous
Stayed 1 night in Jan 2025

8/10 Good

Helena, DeBary

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your room is next to the exit ramp, trucks will be on idle all night long and air break to the exit and are very loud. Otherwise property is very nice and cleanz
Stayed 1 night in Dec 2024

2/10 Terrible

April

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, Celebration

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Full suite and so very clean.
Stayed 1 night in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service
Pros - Newer property which was nice. It was very clean. Nice size room. Cons - No breakfast. Finishes in the room were average. Beds were of average quality. I’d say 3 star bedding.
Stayed 1 night in Jan 2025

10/10 Excellent

Shakita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Tammy

Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024