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Red Roof Inn & Suites Jackson - Richland

2.5 star property

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Photo gallery for Red Roof Inn & Suites Jackson - Richland

Reception
Exterior
1 bedroom, desk, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board
Laundry room

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$76
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
101 Roland Drive, Richland, MS, 39218
  • Mississippi Coliseum
    ‪10 min drive‬
  • Jackson State University
    ‪11 min drive‬
  • Jackson Convention Complex
    ‪12 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 425 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn & Suites Jackson - Richland

Richland hotel with outdoor pool
This hotel features an outdoor pool, coffee/tea in a common area, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. Change of towels is available on request.
Red Roof Inn & Suites Jackson - Richland offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Richland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Red Roof Inn & Suites Jackson - Richland features an outdoor pool, a vending machine, and coffee/tea in a common area. Wireless Internet access is complimentary. This Richland hotel also offers laundry facilities and a television in a common area. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in October 2023.

Red Roof Inn & Suites Jackson - Richland has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1998
  • Renovated entire property - October 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from May 31 to August 31
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BEST WESTERN Richland
BEST WESTERN Richland Inn
Richland Best Western
Richland Inn Suites
Red Roof Inn Suites Richland
Best Western Richland Inn Suites
Red Roof Inn & Suites Jackson - Richland Hotel
Red Roof Inn & Suites Jackson - Richland Richland
Red Roof Inn & Suites Jackson - Richland Hotel Richland

Red Roof Inn & Suites Jackson - Richland Reviews

Reviews

6.8
Rating 10 - Excellent. 100 out of 375 reviews
Rating 8 - Good. 86 out of 375 reviews
Rating 6 - Okay. 84 out of 375 reviews
Rating 4 - Poor. 55 out of 375 reviews
Rating 2 - Terrible. 50 out of 375 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay here again! The room smelled of pet urine, the sheets had stains on them, there was a decent sized hole near the baseboard by one of the beds, the ceiling above the shower was falling apart and the vent in the bathroom leaked on the toilet and you if you were sitting on it.
Stayed 1 night in May 2025

6/10 Okay

Pamela

Traveled with family

Overall: Average

Poor quality bath towels, very worn. Thankfully I packed towels. In addition, I made the reservations prior upon arrival at check-in. The clerk told me that there was no way that I should have been able to book that room and I had to pay additional money because the room I booked was not available. She even admitted that it was a system’s mistake yet I had to pay additional money for that mistake.
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Traveled with family
Stayed 1 night in May 2025

6/10 Okay

sarah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no elevator and the parking was no well lit. Didn’t feel safe
Stayed 1 night in Apr 2025

8/10 Good

Kristopher W

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Sherry

Traveled with family
Liked: Room comfort

Quick trip!

Quick overnight stay, probably would not stay there again, not worth the price! But it served it’s purpose!
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything. Room size
Stayed 1 night in Apr 2025

4/10 Poor

Tom

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
After staying, saw that I had numerous bites on my legs. I have to assume, bed bugs.
Stayed 1 night in Apr 2025

8/10 Good

Patty

Stayed 1 night in Feb 2025

10/10 Excellent

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this location multiple times. The staff is friendly and the hotel is comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Patty

Stayed 1 night in Feb 2025

2/10 Terrible

Violeta

Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely terrible experience here! We booked a non smoking accessible room two months ago being we were going to the Rodeo from out of town. Checking in the lady at the desk looked at my dad & said oh you’re the one who broke the mirror my dad was like huh?? We aren’t from here just made it in she apologized should have known then it was going to be a bad stay.They tried to give us an upstairs room. Went back to tell them it’s incorrect she gave us another room but told us she’d have to charge us an additional fee. It gets worse!.. we left for the day came back and it was a storm occurring tornado signs going off our key wouldn’t work! We got another key it still didn’t work! It took 30 minutes to get us back in the room. We were allowed into another room until it was fixed but we were already soaked for 10 minutes before that option was given. The staff that came to fix the door was doing the best he can not mad at him per se. Thought that was it? Nope there’s more bathtub would not drain until the next morning the shower was leaking & splashing onto the bathroom floor so it was soaking wet the entire time. All that was offered back was the up charge fee of 15$ they charge us for the new room that shouldn’t have been charged to begin with. Would never come back here or recommend it to anyone else run!!! If we could have left & our money back we would have.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Stayed 1 night in Jan 2025

10/10 Excellent

Tirso

Stayed 6 nights in Jan 2025

2/10 Terrible

Tammie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Tammie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE.

Staff were absolutely horrible, and rude. Except Ms. Hanna, she was great. The others i would never deal with again. Room was minimum cleaned.
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Avoid room #209!

THE FRIDGE IN THE ROOM MAKES A LOUD TICKING NOISE ALL NIGHT! IF I COULD GET A REFUND- I WOULD BECAUSE I DIDN'T SLEEP AT ALL! The room had soda and food on the end table, candy stuck to the wall between the beds and tape stuck to the lamp cover...like it hadn't been cleaned in weeks!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah, Memphis

Stayed 1 night in Nov 2024

10/10 Excellent

Chester

Stayed 1 night in Nov 2024

10/10 Excellent

Sarah, Memphis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Claudia

Traveled with family
Disliked: Cleanliness, staff & service

Disappointed

I reserved 2 rooms the same When I arrived at the hotel 1 room was not available so due to last minute change I had to accept the change and be charged extra for it. The bathroom was clogged and no help and no breakfast as stated in the Hotels.com page. Terrible experience , will not stay at a Red Roof Inn again - this was my first time staying at one and will not return.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Chioma

Disliked: Cleanliness, staff & service

Housekeeping doesn’t clean with this brand!!!

Too expensive for how dirty
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Traveled with family
Stayed 1 night in Oct 2024