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The Lodge at Jackson Hole

4.0 star property

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Photo gallery for The Lodge at Jackson Hole

Indoor pool, outdoor pool, sun loungers
Exterior
Lobby
Exterior detail
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

Map
80 Scott Ln, Jackson, WY, 83002
  • Snow King Resort
    ‪3 min drive‬
  • Jackson Town Square
    ‪3 min drive‬
  • Jackson Hole and Greater Yellowstone Visitor Center
    ‪4 min drive‬
  • Jackson Hole, WY (JAC)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Premier King - Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Premier King - Accessible)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Premier King)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Premier King)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Fireplace (Premier King with Fireplace)

Superior Room, 1 King Bed with Sofa bed, Fireplace (Premier King with Fireplace) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Fireplace (Premier King with Fireplace)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Premier Double Queen - Accessible Wal)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible (Premier Double Queen - Accessible Wal)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Product API Enablement)

Premium bedding, pillowtop beds, in-room safe, desk

Room (Product API Enablement)

  • Sleeps 1
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible (Premier Double Queen - Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible (Premier Double Queen - Accessible)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Premier Double Queen)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, Multiple Beds (Premier Double Queen)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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The price is $548 total
includes taxes & fees
The Rockwell Inn (formerly the Lexington at Jackson Hole Hotel & Suites)

About this property

The Lodge at Jackson Hole

4-star Jackson hotel connected to the convention center, close to Jackson Town Square
Jump on the free ski shuttle for a day on the slopes before returning to The Lodge at Jackson Hole for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a sauna. Housekeeping is available on request.
The Lodge at Jackson Hole offers 154 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in May 2024.

A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Enjoy a swim in the indoor and outdoor swimming pools after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers a 24-hour health club and a sauna. Onsite self parking is complimentary.

The Lodge at Jackson Hole is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Lodge at Jackson Hole has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated guestrooms - May 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 250 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.60 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 5 per person
  • Pet fee: USD 50 per accommodation, per night (maximum USD 250 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Jackson Hole Lodge
Lodge Hole
Lodge Hole Hotel
Lodge Hole Hotel Jackson
Lodge Jackson
Lodge Jackson Hole
Jackson Hole
Best Western Plus The Lodge At Jackson Hole Hotel Jackson
Jackson Hole Best Western
The Lodge At Jackson Hole WY
Jackson Best Western
Jackson Hole Wy
The At Jackson Hole Jackson
The Lodge at Jackson Hole Hotel
The Lodge at Jackson Hole Jackson
The Lodge at Jackson Hole Hotel Jackson

The Lodge at Jackson Hole Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1081 reviews
Rating 8 - Good. 210 out of 1081 reviews
Rating 6 - Okay. 74 out of 1081 reviews
Rating 4 - Poor. 29 out of 1081 reviews
Rating 2 - Terrible. 20 out of 1081 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service

While our stay was generally good the customer service at the Lodge was very disappointing. On the day we checked out we accidentally forgot three jackets in the closet. Immediately on discovering this and only a few hours after we left we called the hotel and informed them of this and asked them to contact housekeeping and locate our jackets. We ultimately talked to four different people at the front desk over two days trying to locate our jackets, and then later left a review on the hotel's own review page, and still have not gotten any follow up or response to our request for assistance. Overall I was left with the impression that the hotel has no real policy to deal with this common occurrence and does not consider it to be a priority. I have stayed at a lot of places over the years and have never had such lack of service and follow through; normally in my experience the hotel will reach out to me and work to address the issue. For this reason we were left with a very poor impression of the hotel and its level of customer service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$5 breakfast was awesome
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

Great place, we would definitely stay again! Very clean and friendly. The breakfast was excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jared

Stayed 1 night in Feb 2025

10/10 Excellent

Kierstyn Sexton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so clean, nice and the service was great. We were able to get extra blankets, towels and hangers on short notice. The breakfast was good but it is $5 per person, not free. The location is good and so are the amenities.
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, clean and quiet, the staff was great. Courtesy ground transportation around town was awesome. Breakfast each morning was always fresh, good variety and the staff were awesome.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tara

Stayed 3 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Tiffany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good hotel but not the best location for downtown
Stayed 2 nights in Feb 2025

10/10 Excellent

Bronislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Jackson Hole

Really nice place - good shuttle service to the mountain. It is a bit far from 'downtown' but the free on-demand driver will take you and pick you up wherever you need to go - so we really enjoyed staying there.
Stayed 4 nights in Jan 2025

10/10 Excellent

Senetta

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Convenient to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryce, Chico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Terell

Stayed 5 nights in Feb 2025

10/10 Excellent

Miguel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, free breakfast, and the heated pool in the winter 👌
Stayed 5 nights in Jan 2025

10/10 Excellent

George Lanny

Stayed 6 nights in Jan 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay in Jackson

Loved our stay at the lodge! My husband and I were vacationing for our baby moon. We thought the area was very conveniently located, safe, and easy to get around. Free parking is a plus. We enjoyed the heated pool as well.
Stayed 7 nights in Oct 2024

10/10 Excellent

Daniel Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location the breakfast was great and the room was great with the fireplace
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take my plate away

Great place. Staff at breakfast in the morning are a little pushy when time comes to clean the tables, as if they were paid by the number of plates they remove. They take the plates away from you when you are still chewing... Kind of bizzare. Other than that the place is great.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

bobbi

Liked: Amenities
Beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY convenient location for pretty much anything and everything you would want to do in Jackson, WY. They had easily accessible shuttles to ski locations, as well as a hotel shuttle for local dining and shopping. Our room was spacious, clean and comfortable.
Stayed 4 nights in Jan 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Drew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the pool and the interior design
Stayed 1 night in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a ski/snowboard getaway at Jackson Hole. Rome was clean, but not cleaned daily. Hot tub was cold on my last day which was kind of a bummer, but would stay here on my next visit.
Stayed 7 nights in Jan 2025