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Grand Heritage Narmada Jacksons

4.0 star property

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Photo gallery for Grand Heritage Narmada Jacksons

Front of property
Premium bedding, desk, rollaway beds, free WiFi
Indoor pool
Hallway
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
South Civil Lines, Jabalpur, 482001
  • Dhuandhar Falls
    ‪6 min drive‬
  • Bastar Palace
    ‪6 min drive‬
  • Madan Mahal
    ‪9 min drive‬
  • Jabalpur (JLR)
    ‪17 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | Premium bedding, desk, rollaway beds, free WiFi

Premium Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Pool View

Comfort Room, Pool View | Bathroom | Shower, free toiletries, hair dryer, slippers

Comfort Room, Pool View

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

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Room

Welcomhotel By ITC Hotels Jabalpur

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  • Breakfast included
  • Spa
  • Parking included
5.0 out of 5, Exceptional, (1)
The price is $97
per night
$115 total
includes taxes & fees
Feb 21 - Feb 22
Welcomhotel By ITC Hotels Jabalpur

About this property

Grand Heritage Narmada Jacksons

4-star Jabalpur hotel with restaurant
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a 24-hour business center are onsite.
Grand Heritage Narmada Jacksons offers 66 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Grand Heritage Narmada Jacksons features an indoor pool and a 24-hour health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers a children's pool, a terrace, and tour/ticket assistance. For a surcharge, the property provides an area shuttle and a train station drop-off service. Onsite self parking and valet parking are complimentary.

Grand Heritage Narmada Jacksons has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Back In Time - This restaurant specializes in international cuisine.
Asanzo - This coffee shop specializes in vegetarian cuisine.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 450 for adults and INR 450 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Asanzo
  • Back In Time

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 450 for adults and INR 450 for children
  • Rollaway bed fee: INR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

WelcomHeritage Narmada Jacksons
WelcomHeritage Narmada Jacksons Hotel
WelcomHeritage Narmada Jacksons Hotel Jabalpur
WelcomHeritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur

Grand Heritage Narmada Jacksons Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Madhur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Vineet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid going during the wedding season when guests come in dozens and you become a part of a loud Indian wedding whether you like it or not. The employees are much much better at service than their big metro counterparts. They treat you as if you are staying in their homes. Particularly at the breakfast buffet.
Stayed 4 nights in Jun 2022

6/10 Okay

Cicily, Dubai

Traveled with family
Disliked: Cleanliness, amenities
it is just a ordinary property which is like any other 2* property. The toilet commode had so many stains it was repulsive
Stayed 1 night in Apr 2022

8/10 Good

Pravin, Hyderabad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2021

6/10 Okay

Hitesh

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

JackiU, Los Angeles, CA

Liked: Staff & service, amenities, property conditions & facilities
The hotel is a decent 3 star hotel to stay in while staying in Jabalpur. The exterior of the hotel and lobby look 4 star though the room was a 2-3 star. It was spacious which is nice but the bathroom was not very clean and found hair on my toilet seat. For it’s price, I think it’s OK to stay. The front desk staff is helpful and the lobby and property looks nice and safe.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in on 30th Dec 2018 at Narmada Jacksons. To begin with, they didn't have the details of our booking done though Expedia. When we reached our designated room (supposedly a romantic suite), the first thing we notice is an executive desk and chair with a sofa set (torn from all edges). Adjoining it, was a bedroom that was too cramped and the room window opening to the backside of a housing society. Please mind, the room was costing us 20,000/-+ per night We raised our concern with the manager. He was courteous enough to show us 3 more rooms of similar type, finally we found a room which was airy and brighter (Though a grade lower). Next morning (31st Dec), we went for our sightseeing. Before proceeding, I checked with reception if the room keys are needed for the cleaning services. He confirmed, its not required. Evening when we returned, we found the room to be in exact state that we left it in. In short, no cleaning done. When we asked the concerned person, we were told it's against the policy of the hotel to open the room with master key & clean the room (something unheard of). We didn't have a good experience with Narmada Jacksons, Jabalpur and we won't recommend it to anyone.
Stayed 2 nights in Dec 2018

10/10 Excellent

Nons, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice spacious rooms. Don’t believe their free airport pickup they charge for it!
Stayed 1 night in Sep 2018

10/10 Excellent

Joseph, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located with all facilities.
I grew up in Jabalpur and had past connections with the hotel. The stay reminded me of of my years in Jabalpur and the hotel provided all facilities to make my stay very comfortable. The staff was very courteous and helpful. The food excellent.
Stayed 5 nights in Feb 2018

2/10 Terrible

Aniket , Austin, Texas

Disliked: Staff & service, property conditions & facilities, room comfort
Plz stay away from this hotel.
Reception staff is rude. Doesnt know the check iin and out time. Please stay away from this hotel. Very bad experience.
Stayed 1 night in Feb 2018

8/10 Good

Subramanian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable and the service quality was also good
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Overpriced and dirty
They said my booking didn't exist and lucky I had the printout cause otherwise they wouldn't let me check in and floors were never cleaned black with filth
Stayed 1 night in Nov 2017

8/10 Good

Arun

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Comfortable stay, need to provide exhaust in the bathroom
Stayed 1 night in Oct 2017

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to stay
My stay was amazing and comfortable. Excellent service. I will highly recommend everyone to stay in this hotel.
Stayed 3 nights in Oct 2017

6/10 Okay

Seema, Bangalore

Liked: Staff & service
Disliked: Property conditions & facilities
A hotel with very helpful and supportive staff .
I stayed with my 88 yrs. old mother who was so genuinely looked after by each and every staff as their own mother. This left a great memorable impression on us.The drivers were decent , polite and helpful . Rooms and other amenities might be better at other hotels but the staff here I found was un- matched.The room service was very prompt as well as the dinner /lunch was very delicious with less oil and spices as instructed by us.Over all the experience was good and i would certainly stay there again and again.
Stayed 1 night in Jul 2017

8/10 Good

M, virginia

Liked: Cleanliness, staff & service, room comfort
Newer rooms are spacious and comfortable.
Was given old rooms first that were dated and need upgrading badly. We re upgraded to newrooms

10/10 Excellent

Zak, Pune, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel, close to City Centre
Very well Maintained hotel, excellent service in the restaurant and very friendly staff.

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

6/10 Okay

peter, nederland

Liked: Cleanliness
Prijzig en dan nog geen warm water voor douche.
Ik had verwacht in deze prijsklasse een warme douche te kunnen nemen, maar helaas. Verder was alles goed
Stayed 1 night in Jan 2018