Kaya Izmir Thermal And Convention

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kaya Izmir Thermal And Convention

Couples treatment rooms, sauna, steam room, Turkish bath
Public bath
Exterior detail
Royal Residence | Minibar, in-room safe, desk, laptop workspace
Property entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Ilica Mahallesi Zeytin Sokak No 112, Izmir, Izmir, 35320
  • Aqua City
    7 min walk
  • Balcova Cable Car
    19 min walk
  • Agora Shopping Center
    6 min drive
  • Izmir (ADB-Adnan Menderes)
    19 min drive

Room options

Deluxe Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

King Suite

  • 753 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Junior Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Royal Residence

  • 5920 sq ft
  • Mountain view
  • Sleeps 8
  • 4 Queen Beds

Executive Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Suit

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Kaya Izmir Thermal And Convention

5-star hotel in Narlidere
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Kaya Izmir Thermal And Convention offers 316 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 43-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, and hair dryers.

This Izmir hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. There are hot springs on site.
Kaya Izmir Thermal And Convention features a full-service spa, hot springs, and 3 outdoor swimming pools. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 62431 square feet (5800 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite self parking and valet parking are complimentary.

Kaya Izmir Thermal And Convention is a smoke-free property.

Smyrna - This buffet restaurant specializes in Turkish cuisine.
Mirus A'La Carte - This restaurant specializes in Mediterranean cuisine. Open daily.
Energy Bar - Onsite bar. Open daily.
Aura - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Aura
  • Energy Bar
  • Mirus A'La Carte
  • Smyrna

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 62,431 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot springs
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 12286

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kaya Izmir
Kaya Izmir Thermal
Kaya Izmir Thermal Convention
Kaya Thermal
Kaya Thermal Convention
Kaya Thermal Convention Hotel
Kaya Thermal Convention Hotel Izmir
Kaya Thermal Izmir
Thermal Convention
Kaya Izmir Thermal And Convention
Kaya Izmir Thermal Hotel Narlidere
Kaya Izmir Thermal Convention Hotel
Kaya Izmir Thermal Convention
Kaya Izmir Thermal And Convention Hotel
Kaya Izmir Thermal And Convention Izmir
Kaya Izmir Thermal And Convention Hotel Izmir

Kaya Izmir Thermal And Convention Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 200 out of 437 reviews" "
Rating 8 - Good. 154 out of 437 reviews" "
Rating 6 - Okay. 40 out of 437 reviews" "
Rating 4 - Poor. 18 out of 437 reviews" "
Rating 2 - Terrible. 25 out of 437 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erdem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Farah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable as I requested a soft bed due to surgery n health issues never got it bathroom had covers loose tile were dirty . Well over priced on everything
Stayed 6 nights in Aug 2024

8/10 Good

Yolanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool poor amenities
Lack of basic amenities like water and coffee in lobby area contributed to a lower rating. Spa and pool was great but location is isolated. Rooms are small for 3.
Stayed 1 night in Jul 2024

10/10 Excellent

Nikolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice pool. My room was super comfortable and always very clean. However, I found the food options just ok. The hotel is close to a lively university and shopping area, but that was too far (20 minutes through a run-down area) to walk to. The only option was taking a taxi, which is too much of a hassle if you just want a quick bite. The other big negative was that, other than the reception, the staff didn't really speak English, so it was hard to communicate, especially special requests. And, this might be petty, but I was annoyed they never restocked the minibar. I didn't want to order room service for a can of soda. There was a lobby bar, but it wasn't set up in a way that you could just grab a drink or coffee and take it to your room. Overall, if you plan to stay mostly in the hotel, you should be ok, but if you plan to go out or try different food/shopping nearby, pick a hotel that is better connected.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with excellent amenities, including spa and pool. Very kind staff and comfortable rooms. Amazing breakfast!
Stayed 5 nights in Jun 2024

8/10 Good

Rosanna

Liked: Property conditions & facilities
Personnel is very kind. The spa is fantastic. Great massage therapy
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cool and quiet. The room was comfortable. The staff were friendly and attentive. I did not use the spa facilities but others in my group did and enjoyed it very much. I would go back to this hotel
Stayed 4 nights in Jun 2024

8/10 Good

Imran

Traveled with family
Liked: Property conditions & facilities, room comfort
Good location but bad services
The hotel location is excellent and nice hotel indoors / outdoors. However, cleanliness is a concern. They don't clean the room and toilets very well. cups and glasses were left uncleaned almost every day of our stay. Water bottles were not provided, and tissue boxes were missing. The toilet floor was always sticky, and not cleaned. We felt most hotel staff are not well trained and sporting rude behavior.
Stayed 3 nights in Jun 2024

10/10 Excellent

Süleyman

Stayed 2 nights in Jun 2024

2/10 Terrible

Jevier

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Bilal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Eren

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Murat

Traveled with family and small children, Traveled with family
Liked: Cleanliness
( ) The hotel position is good, food is good. (-) The hotel crew needs a lot of training, they are not picking their words carefully, in my opinion, due to the lack of training! I speak their local language as well. I heard them talking to tourists from the EU states in English. They sound very strange when talking to guests in Turkish and English.
Stayed 3 nights in Jun 2023

8/10 Good

NARENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean environment with excellent breakfast choice. English speaking staff are less but we scraped by. Spa packages and Hammam is very good.
Stayed 4 nights in May 2023

6/10 Okay

Laura, Waverly Hall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and accommodations are nice. However, everything from dinner to spa services to their bar was extremely expensive (dinner buffet for 1 was about $30 - and doesn’t even include soft drinks).

10/10 Excellent

Sercan

6/10 Okay

Ozlem, Istanbul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area around this hotel is actually quite nice however it is a property which is run down. It urgently needs a renovation. The rooms are old and dirty. The cleaning is almost non existing. I have questions about the shower for instance being hygienic. I stayed for three days and the carpet was never vacuum cleaned. The window glasses of the room are so dirty you hardly can see the landscape outside. In total it's definitely not worth the money.
Stayed 2 nights in Oct 2022

8/10 Good

ilham

Stayed 14 nights in Sep 2022

10/10 Excellent

Sheereen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikbal thermal hotel
It was an amazing hotel, with the shopping centre right next to the hotel. Bathrooms need an upgrade, but not bad at all. Breakfast was lovely. Central cooling was not working, but left window open. Lovely garden and play area for kids.
Stayed 3 nights in Sep 2022

8/10 Good

Senan

Liked: Staff & service, property conditions & facilities, room comfort
Very nice stay close to the city center of İzmir.
The location and the layout of the hotel was amazing. Situated very close to the city center, yet surrounded by trees and spectacular hills, the hotel impressed us pretty much.
Stayed 1 night in Aug 2022

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Banu

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2022

8/10 Good

Ferhat

Stayed 4 nights in Jul 2022

2/10 Terrible

Annw

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was poor the rooms were not cleaned the staff were not freindly
Stayed 7 nights in Jun 2022