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Kaya Izmir Thermal And Convention

5.0 star property

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Photo gallery for Kaya Izmir Thermal And Convention

Couples treatment rooms, sauna, steam room, Turkish bath
Terrace/patio
King Suite | Mountain view
Hot springs
Public bath

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Ilica Mahallesi Zeytin Sokak No 112, Izmir, Izmir, 35320
  • Aqua City
    ‪7 min walk‬
  • Balcova Cable Car
    ‪19 min walk‬
  • Istinye Park
    ‪6 min drive‬
  • Izmir (ADB-Adnan Menderes)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

8.6 out of 10
Excellent
(37 reviews)
  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, laptop workspace

King Suite

  • Mountain view
  • 753 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Mountain view
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Royal Residence

Royal Residence | Minibar, in-room safe, desk, laptop workspace

Royal Residence

  • Mountain view
  • 5920 sq ft
  • Sleeps 8
  • 4 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suit

Executive Suit | Minibar, in-room safe, desk, laptop workspace

Executive Suit

  • Mountain view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wyndham Grand Izmir Ozdilek Thermal & Spa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (1018)
The price is $182
per night
$204 total
includes taxes & fees
Apr 20 - Apr 21
Wyndham Grand Izmir Ozdilek Thermal & Spa

About this property

Kaya Izmir Thermal And Convention

5-star hotel in Narlidere
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Kaya Izmir Thermal And Convention offers 316 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 43-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, and hair dryers.

This Izmir hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. There are hot springs on site.
Kaya Izmir Thermal And Convention features a full-service spa, hot springs, and 3 outdoor swimming pools. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 62431 square feet (5800 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite self parking and valet parking are complimentary.

Kaya Izmir Thermal And Convention is a smoke-free property.

Smyrna - This buffet restaurant specializes in Turkish cuisine.
Mirus A'La Carte - This restaurant specializes in Mediterranean cuisine. Open daily.
Energy Bar - Onsite bar. Open daily.
Aura - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Aura
  • Energy Bar
  • Mirus A'La Carte
  • Smyrna

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 62,431 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot springs
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 12286

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kaya Izmir
Kaya Izmir Thermal
Kaya Izmir Thermal Convention
Kaya Thermal
Kaya Thermal Convention
Kaya Thermal Convention Hotel
Kaya Thermal Convention Hotel Izmir
Kaya Thermal Izmir
Thermal Convention
Kaya Izmir Thermal And Convention
Kaya Izmir Thermal Hotel Narlidere
Kaya Izmir Thermal Convention Hotel
Kaya Izmir Thermal Convention
Kaya Izmir Thermal And Convention Hotel
Kaya Izmir Thermal And Convention Izmir
Kaya Izmir Thermal And Convention Hotel Izmir

Kaya Izmir Thermal And Convention Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 260 out of 525 reviews
Rating 8 - Good. 175 out of 525 reviews
Rating 6 - Okay. 46 out of 525 reviews
Rating 4 - Poor. 18 out of 525 reviews
Rating 2 - Terrible. 26 out of 525 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mehmet

Stayed 1 night in Dec 2024

10/10 Excellent

GOKCE GIZEM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

YALCIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms stink smoke smell. Drinking water should be readily available throughout the hotel, not just two small water bottles in a small fridges. Smokiomg area outside the lobbyhas a sliding door opening to a smokers balcony which when opened periodoically, fills the lobby with cigarette smoke and smell, which makes the lobby not so functional for guests who are resting in the lobby. There should be a small coffee shop on the main floor,where small snacks should be available at all times as the main dining room opens at 19:: which is rather late. Please have a look at the 5 star hotels at Cancul Mexico as example. When I visit Cancum full breakfast is included in the room price which is very much a standard right across the World in most holiday destinations. Entrance to the hotel lobby is covered with flat tiles, which in the heavy rain became an ice rink creating incredible slippery surface. It is very hazardous for senior guests. All the walking pathways right by the entrance is full of parked cars, which completely block the walking pathway, forcing the pedestrians to walk on the the road, facing oncoming traffic. When I raised this issue with the front desk, I was told these people who parked improperly were convention guests, a rather poor excuse for not being organized and as yet there is plenty of parking spots 100 metere below.This issue needs to be raised and FULLY ENFORCED as your hotel guests are your frequent customers and yet conventions may not repeat.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hatice Serpil

Stayed 1 night in Dec 2024

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staf and clean
Clean new well maintained lovely staff thermal pools in and out thermal jakuzi Turkish bath sauna steam room cold shower is perfect we love place defiantly come back rooms so comfy and clean thanks KAYA staff you done really well ❤️❤️❤️🙏🙏🙏
Stayed 1 night in Oct 2024

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

UMUT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

GRZEGORZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two weeks in Kaya hotel
Very comfortable hotel located a bit far away from the city canter, restaurants. Car required if you want to be independent. Thermal center is lovely.
Stayed 6 nights in Nov 2024

10/10 Excellent

GRZEGORZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thermal facility is the main attraction and worth to go. A bit far from center.
Stayed 4 nights in Nov 2024

2/10 Terrible

Emel

Stayed 2 nights in Nov 2024

2/10 Terrible

Selin

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect location. Breakfast wasn’t good
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean & the view of Izmir Bay was beautiful. The food was delicious. The hamam service, thermal pool, heated pool were wonderful. The personnel were very helpful and courteous. The air smelled pine and rosemary.
Stayed 7 nights in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Belgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Erdem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Farah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable as I requested a soft bed due to surgery n health issues never got it bathroom had covers loose tile were dirty . Well over priced on everything
Stayed 6 nights in Aug 2024

8/10 Good

Yolanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool poor amenities
Lack of basic amenities like water and coffee in lobby area contributed to a lower rating. Spa and pool was great but location is isolated. Rooms are small for 3.
Stayed 1 night in Jul 2024

10/10 Excellent

Nikolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice pool. My room was super comfortable and always very clean. However, I found the food options just ok. The hotel is close to a lively university and shopping area, but that was too far (20 minutes through a run-down area) to walk to. The only option was taking a taxi, which is too much of a hassle if you just want a quick bite. The other big negative was that, other than the reception, the staff didn't really speak English, so it was hard to communicate, especially special requests. And, this might be petty, but I was annoyed they never restocked the minibar. I didn't want to order room service for a can of soda. There was a lobby bar, but it wasn't set up in a way that you could just grab a drink or coffee and take it to your room. Overall, if you plan to stay mostly in the hotel, you should be ok, but if you plan to go out or try different food/shopping nearby, pick a hotel that is better connected.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with excellent amenities, including spa and pool. Very kind staff and comfortable rooms. Amazing breakfast!
Stayed 5 nights in Jun 2024

8/10 Good

Rosanna

Liked: Property conditions & facilities
Personnel is very kind. The spa is fantastic. Great massage therapy
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cool and quiet. The room was comfortable. The staff were friendly and attentive. I did not use the spa facilities but others in my group did and enjoyed it very much. I would go back to this hotel
Stayed 4 nights in Jun 2024

8/10 Good

Imran

Traveled with family
Liked: Property conditions & facilities, room comfort
Good location but bad services
The hotel location is excellent and nice hotel indoors / outdoors. However, cleanliness is a concern. They don't clean the room and toilets very well. cups and glasses were left uncleaned almost every day of our stay. Water bottles were not provided, and tissue boxes were missing. The toilet floor was always sticky, and not cleaned. We felt most hotel staff are not well trained and sporting rude behavior.
Stayed 3 nights in Jun 2024