Balcova Thermal Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Balcova Thermal Hotel

Pool
Reception
Aerial view
Garden Room | View from room
Terrace/patio

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Vali Hüseyin Caddesi No: 2, Izmir, Izmir, 35330
  • Aqua City
    1 min walk
  • Balcova Cable Car
    13 min walk
  • Topolino
    4 min drive
  • Izmir (ADB-Adnan Menderes)
    18 min drive

Room options

Standard Room

  • 215 sq ft
  • Sleeps 3
  • 1 Twin Bed

Junior Suite with Garden view

  • 432 sq ft
  • Sleeps 3
  • 1 Queen Bed

Garden Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Balcova Thermal Hotel

4-star hotel in Balcova
3 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, outdoor tennis courts, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Balcova Thermal Hotel offers 204 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hot springs and 4 outdoor tennis courts are featured at the hotel. 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Thai massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam. There are 8 hot springs open between 8:00 AM and 7:00 PM.
Balcova Thermal Hotel features hot springs, 2 spa tubs, outdoor tennis courts, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, spa services, and a library. Guests can use the indoor pool at a partner property. Complimentary self parking is available on site, along with a car charging station.

Balcova Thermal Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Balcova Thermal Hotel has 3 restaurants serving breakfast only.
24-hour room service is available.

Languages

English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TRY 450 for adults and TRY 450 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • 2 spa tubs
  • 4 outdoor tennis courts
  • 8 hot springs
  • Gym
  • Indoor pool (guest access)
  • Library
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 8 hot springs
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot springs open from 8:00 AM - 7:00 PM
  • Hot springs water temperature - 93 ºF
  • Hot stone massages
  • Hydrotherapy
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Hospital bed
  • Pool access ramp on site
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 450 for adults and TRY 450 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number 11532

We should mention

Hot springs access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Balcova
Balcova Thermal
Balcova Thermal Hotel
Balcova Thermal Hotel Izmir
Balcova Thermal Izmir
Balcova Thermal Otel Hotel Izmir
Balcova Thermal Hotel Hotel
Balcova Thermal Hotel Izmir
Balcova Thermal Hotel Hotel Izmir

Balcova Thermal Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 112 out of 470 reviews" "
Rating 8 - Good. 166 out of 470 reviews" "
Rating 6 - Okay. 91 out of 470 reviews" "
Rating 4 - Poor. 38 out of 470 reviews" "
Rating 2 - Terrible. 63 out of 470 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the Hot thermal waters. That is why I booked this hotel. They have 9 pools with temperatures ranging from 34 to 38 degrees Celsius. There is one big pool outside with fairly warm water and 8 pools indoors. Pools are open from 07:00 to 19:00 hours daily. Only thing was not happy with was the early closing for the pools. They could at least till 21:00 hours as I usually want to immerse myself before bed after a day of sight seeing and shopping! Spent a week there and it is walking distance from the centre. It is also accessible to other neighbouring localities via metro, buses. There is a bus terminus near the entrance to Balcova Termal Hotel. Breakfast buffet was sort of ok; Not much variety. Not at the standard of what we are used to at other Turkish hotels. I don’t know about dinner as always are out at different restaurants. Staff were kind and courteous. But the fact that almost all did not speak English affected the level of customer service I think. They moved me to another room when I could not get Wi-Fi in the original room. The hotel may have been a 4* in its former life, but now it does feel like a 3*. Looking a bit dated now. The hotel surroundings are great. It’s like in a forest with the mountain backdrop. Crickets chirping in the trees all the time. However, there can be a lot of noise (loud music) from the neighbouring Kaya Thermal Hotel when there is an event. For those lovers of shopping like me, there are lots of malls around! I enjoyed my
Stayed 7 nights in Jul 2024

2/10 Terrible

VEDAT

Stayed 1 night in Dec 2023

2/10 Terrible

VEDAT

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
In need of renovation
Very shabby building, in need of some serious renovation. No elevator. Checkin not easy.
Stayed 1 night in Nov 2023

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice place will go again
Not great start . problems with 1st and 2nd rooms but staff was really helpful and by my 3rd room move it was really nice. location is very peacefull . buffet dinner is a bit expensive snack bar was lovely good choices and breakfast was great
Stayed 4 nights in Oct 2023

8/10 Good

Graham

Traveled with family
Liked: Staff & service, property conditions & facilities
Excellent Staff, Great Turkish Food, Realy Great Spa Facilities We are looking forward to our next visit
Stayed 1 night in Sep 2023

8/10 Good

shahrfar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved free thermal pools
It is a normal hotel which is located where the thermal water pools are and at the middle of the huge beautiful garden. I enjoyed Beautiful nice free thermal pools , moist and dry saunas and other free facilities , physiotherapy and massage therapy are not free and I highly recommend them. mostly you see guests with physical problems who come there for treatments like physiotherapy and special care and need . the restaurant the food was good I loved the outdoor restaurant very much . the receptionists are very nice but not very helpful and friendly a bit ignorant. Something I suggest the hotel to put more lights in the rooms night time very dark very difficult to read books or do something , I asked for the bedside lamp and they said they don't have it Loved thermal pools
Stayed 6 nights in Sep 2023

2/10 Terrible

ÖZKAN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable
I did not stay in the hotel due bad condition of the hotel. Room was dirty, untidy. Overall condition was unacceptable, that was why I could not stay. How can I get refund? Your support will be appreciated.
Stayed 1 night in Feb 2023

10/10 Excellent

Orhan

8/10 Good

Vladislav

Stayed 2 nights in Dec 2022

2/10 Terrible

Peter

Disliked: Staff & service, amenities, property conditions & facilities
My room was discusting, TV did not work, electrical wiring unbelievably dangerous, shower panel hanging off, bath handles rusty, all in all the worst hotel I've stayed at.
Stayed 3 nights in May 2022

6/10 Okay

REFIK FATIH

Stayed 2 nights in Apr 2022

6/10 Okay

YEEMEI EMMA

Traveled with partner
Liked: Staff & service, amenities
Make it more like a retreat place.
Stayed 1 night in Feb 2022

2/10 Terrible

Kenan Kaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Hasan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Expedia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Hkb, Newjersey

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Hot and old dirty , plus if you want to use pool, you need female partner required. Plus extra money for use. Never ever again. Not even one star worth hotel. Bath broken, smelly bed. Waste of money.
Stayed 1 night in Aug 2020

4/10 Poor

Sumihisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service
It took 80 minutes to finish check-in.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler
hotel location and outside gardens are very good. also the thermal pools are great The rooms are old, smell smoke, small and the walls let you hear the snoring of the next neighbors
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rotten egg smell from bathroom hot water taps
The room and the place in general is badly warn down, the bathroom in a awful state, shower curtain instead of a window as per pictures provided in booking. The hot water smelt of rotten egg.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are not speaking turkish don’t waste your time here as no one can speak english! You need body language. Terrible attitude in reception! Health and safety is a joke in this hotel! Old and dirty furniture, very very old bathroom and shower, old furniture in the restaurant and staffs are not friendly. Same breakfast everyday! Same food warmup from day before specially fries! We booked for garden view room but they send us to room with block view instead and had to ask and challenge to get what we booked in first place! We dont mind dog or cat but not plying in our table or plate every time. I have lot to say but I just wonder how they got 4 star?!!! Dont pay to get to my experience just use my experience!
Stayed 6 nights in Aug 2019

8/10 Good

Ali

Liked: Staff & service, room comfort
Balcova otel good and can be better
Nice but could be a bit better
Stayed 1 night in Jul 2019

8/10 Good

Malih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, relaxing, therapeutic stay!
Beautiful resort, surrounded by awesome nature and have several kind of Termal pools no matter what is the weather situation! The food was delicious and fair enough for breakfast and dinner. I had a beautiful 6 days with awesome memories! I am definitely going back to this place.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The room was on the first floor, no electric sockets around the beds, old furniture smell in the room, dinner TL 70 per person.
Stayed 4 nights in Feb 2019