Hotel Aqueronte

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Aqueronte

Deluxe Room, Jetted Tub | Free WiFi
Lobby
Exterior
Lobby
Family Room | Free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Carretera Federal Mexico Cuautla No. 20B, Col. Las Palmas Hacienda, Ixtapaluca, MEX, 56535
  • Autódromo Hermanos Rodríguez
    25 min drive
  • Foro Sol
    26 min drive
  • Zócalo
    29 min drive
  • Mexico City (MEX-Mexico City Intl.)
    44 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Room, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Aqueronte

3-star Ixtapaluca hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Hotel Aqueronte offers 51 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Ixtapaluca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This Ixtapaluca hotel also offers a terrace, room service (during limited hours), and a front-desk safe. Complimentary self parking is available on site.

Hotel Aqueronte has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 10 AM and noon.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 10:00 AM to noon for a fee: MXN 150 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Aqueronte Ixtapaluca
Aqueronte Ixtapaluca
Hotel Aqueronte Hotel
Hotel Aqueronte Ixtapaluca
Hotel Aqueronte Hotel Ixtapaluca

Hotel Aqueronte Reviews

Reviews

5.8
Rating 10 - Excellent. 7 out of 44 reviews" "
Rating 8 - Good. 8 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 14 out of 44 reviews" "
Rating 2 - Terrible. 7 out of 44 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

7.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Moises, milpitas

Stayed 1 night in Sep 2023

4/10 Poor

Jorge

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The only good thing about our stay was that the hotel staff did a good job at cleaning our rooms. The elevator broke and it was down for two days - they stuck us on the 4FL and my elderly parents and I had to walk the stairs. The Room service that they advertised to order foos was non-existent. They did not answer the phones. The wifi went out for about 3 days of our total stay which I needed to utilize for work (The reason I chose that hotel) I will definitely not be staying there again on my return visit to Ixtapaluca.
Stayed 4 nights in Jul 2023

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service
I was actually disappointed that there was only 2 outlets, one in the restroom and the other one on the wall for the TV
Stayed 4 nights in Jun 2022

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was fine but needs to be cleaner, it´s the only option in the zone
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Bastante bien, un poco descuidado y una limpieza básica (había un poco de cabello)
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The price is to high Looks like a hotel de 4 stars But is a hotel of 2 stars Im not recomend
Stayed 1 night in May 2019

8/10 Good

Angel D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

2/10 Terrible

Dolores

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel this is a motel
Lost our reservations we had to call expedia so they could honor our reservations. Location of hotel is in a dark place. The lock on the sliding door broken. The window in the bathroom broken. Bed hard as a rock. We had a bad experience would not recommend ñ

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un motel y es una porquería no te lo recomiendo
Lo primero es que es un motel, luego te cobran por pagar con tarjeta, las fotos no corresponden a la publicación, mal servicio, no me mandaron la factura, abandone la estancia al día siguiente (lo preferí) jamás imaginé que @hoteles.com ofreciera estos locales que son motel.
Stayed 2 nights in Dec 2023

2/10 Terrible

lucia margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
mal lugar
Stayed 1 night in Oct 2023

6/10 Okay

LAURA IVETTE

Business traveler
Liked: Cleanliness, staff & service
El personal muy amable le tema fue que fui 4 dias y 2 no hubo internet lo cual como iba en tema de trabajo me afecto
Stayed 4 nights in Aug 2023

4/10 Poor

Angel Martin

Stayed 5 nights in Nov 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Solo para unas horas
No se veía ningún canal en la tv. El cerrojo del cuarto muy inseguro, las toallas y las fundas de las almohadas se veían sucias. Muy ruidoso.
Stayed 1 night in Aug 2022

10/10 Excellent

María del Carmen

Stayed 1 night in Jul 2022

6/10 Okay

Marco Aurelio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Alina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien.
Stayed 2 nights in Jun 2022

2/10 Terrible

Miguel Angel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo
Cobran extra por pagar con tarjeta de credito y es caro por el tipo de hotel sucio, la televisión 3 canales sirven las recepciónistas mal encargadas en general pesimo
Stayed 2 nights in Jun 2022

8/10 Good

FRANCISCO ALEJANDRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Servicios como falta de contactos de energía eléctrica, fuga de agua en el sanitario, ruido exterior del tráfico solicitamos una plancha y nunca tuvieron disponibles opciones de canales de TV muy limitada
Stayed 1 night in Mar 2022

4/10 Poor

samantha

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
-
Stayed 2 nights in Mar 2022

10/10 Excellent

Javier

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Juan Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hace falta mejorar los aromas y que tenga mas contactos, porque solo tienen uno para cargar telefonos.
Stayed 1 night in Nov 2021

10/10 Excellent

Jose Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar
Muy buena experiencia, buen lugar para quedarse.
Stayed 2 nights in Nov 2021

6/10 Okay

juan sebastian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
LO QUE NO TE DICEN
NO SE QUIEN TENGA LA MALA INFORMACION O SE OCULTE, PERO EN LA PAGINA DE HOTELS.COM, ME DIO UN PRECIO TOTAL A PAGAR YA CON IMPUESTOS, LO RESERVE CON TARJETA DE CREDITO, AL LLEGAR A PAGAR AL HOTEL ME COBRARON POR COMISION CON TARJETA, NO FUE MUCHO, HOTEL DOS CUARTOS 2,000 MAS 60 PESOS DE COMISION, Y NO SON LOS 60 PESOS , PERO ESO NO DEBE SE SER.
Stayed 1 night in Jul 2021

8/10 Good

ELIZABETH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Property conditions & facilities
El precio de las habitaciones es alto en relación a lo que ofrece. No hay un closet, las toallas son viejas, la ropa de cama de baja gama, la cama un poco dura.
Stayed 2 nights in May 2021