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Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

4.0 star property

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Photo gallery for Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

Swim-up bar
Deluxe Room, Ocean View | Premium bedding, down comforters, in-room safe, individually decorated
Aerial view
Property entrance
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
Paseo de Ixtapa S/N Lote 3-A, Zihuatanejo, Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪7 min walk‬
  • Marina Ixtapa
    ‪19 min walk‬
  • Linda Beach
    ‪14 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪22 min drive‬

Room options

View all photos for Honeymoon Suite (Sun Club)

Premium bedding, down comforters, in-room safe, individually decorated

Honeymoon Suite (Sun Club)

  • Ocean view
  • 39 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 27 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Premium bedding, down comforters, in-room safe, individually decorated

Family Room, Connecting Rooms

  • Partial ocean view
  • 55 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, Ocean View

  • Ocean view
  • 27 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Connecting Rooms (Sun Club)

Premium bedding, down comforters, in-room safe, individually decorated

Family Room, Connecting Rooms (Sun Club)

  • Partial sea view
  • 55 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Sun Club)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Ocean View (Sun Club)

  • Ocean view
  • 27 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Oceanfront (Sun Club)

Premium bedding, down comforters, in-room safe, individually decorated

Family Suite, Oceanfront (Sun Club)

  • Ocean view
  • 39 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

4-star Ixtapa property with 1 restaurants, connected to a shopping center
At Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy volleyball.
Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive offers 285 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive features outdoor tennis courts and a waterslide. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 4 meeting rooms. Event facilities measuring 1389 square feet (129 square meters) include a conference center. This all-inclusive property also offers an outdoor pool, a children's pool, and a fitness center. Complimentary self parking is available on site.

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive is a smoke-free property.

Windows - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Bluewater Grill - Overlooking the ocean, this steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Tamarindo Restaurant - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open select days.
Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Coco Cafe - This café serves light fare only. Open 24 hours. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Coco Cafe
  • Da Mario
  • Tamarindo Restaurant
  • Windows

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (1,389 square feet of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1982
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ixtapa Sunscape
Pacifico Dorado
Sunscape Dorado
Sunscape Dorado Pacifico
Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort
Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
Sunscape Dorado Pacifico Resort All Inclusive
Hotel Dorado Pacifico
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
Sunscape Dorado Pacifico All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort
Sunscape Dorado Pacifico Resort
Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico
Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel
Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa
Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
Sunscape Dorado Pacifico Resort All Inclusive
Sunscape Dorado Pacifico Ixtapa All Inclusive
Sunscape Dorado Pacifico All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort Spa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 611 reviews
Rating 8 - Good. 230 out of 611 reviews
Rating 6 - Okay. 98 out of 611 reviews
Rating 4 - Poor. 43 out of 611 reviews
Rating 2 - Terrible. 31 out of 611 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Guillermo

Stayed 5 nights in Dec 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Upon arrival you are greeted with smiles and helpful staff to gather luggage and help you to check you in. English speaking friendly staff in the front of the hotel. Unfortunately you are then inundated with staff required to offer you specials and deals they offer through the hotel, and do not take “no” for an answer easily. Throughout the rest of your stay anytime you walk through the front to the elevator to get to your room, you will be offered deals and promotions. This gets very tiresome over a weeks time. The hotel itself is dated and was constantly being under repair in various spaces throughout the hallways and ceilings. The amazing part about this hotel is the staff and food. I am vegan and was worried about not having choices during my weeks stay, But I had nothing to worry about. The chefs prepared special breakfast, and dinners for me everyday upon request. The food was always fresh and delicious. Served with love and care. The staff there was amazing and I’d love to give a shout out to the people who made an impact during our stay. Arturo - made sure I had vegan dinner every night Héctor- food server always knew I wanted white wine Leonides- attentive server always had our table and food ready Alejandro- serve drinks poolside with Grace Sergio- english-speaking friendly helped out with ATM confusion Alicia - super friendly and always helped us in the morning with breakfast Yessica - amazing energetic tour guide for bicycles Henry- super fun activity director
Stayed 7 nights in Aug 2024

6/10 Okay

martha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
It Is okay nice hotel but kind small in the pool area ,the host at the restaurants kind of rude to others waitress when they try to give us better seating for the family they seem unorganized on the restaurants service, very unhappy workers
Stayed 2 nights in Apr 2024

8/10 Good

Maria Carmen, Palmdale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, conveniently located to shops and restaurants. The hotel staff were helpful and friendly. The property was well maintained but dated.The buffet was as expected for an all inclusive resort. Overall, I enjoyed my stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the small.nature of the resort and the amount of dining amenities on site. Rooms with balconies was appreciated
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Stayed 4 nights in Mar 2024

10/10 Excellent

Miguel

Stayed 1 night in Mar 2024

10/10 Excellent

Verna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was very fast. Wait staff was very friendly. Most everyone spoke English
Stayed 2 nights in Feb 2024

8/10 Good

Ewa

Traveled with partner
Liked: Cleanliness, staff & service
We stsyed just one night to enjoy Superbowl. Party was wonderful, service excellent, food so so, drinks plentiful and very average, typical all inclusive. Problem with people reserving lounges around pool still persists. Overall this is a typical all inclusive, rather average wigh very nice staff. Beware of the time share people, just say NO.
Stayed 1 night in Feb 2024

8/10 Good

Brooks

Traveled with partner
Liked: Amenities
Needs updating
Stayed 10 nights in Feb 2024

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Daniel Allen, Northfield

Traveled with family
Liked: Cleanliness, staff & service
The restaurants are not staffed to properly accommodate the volume of guests. The pool was dirty and the floor of the pool was damaged in several areas. Many wanted to play water vollyball but the balls were waterlogged and extremely heavy. For a large resort to NOT replace a $10 volleyball is a bad look. The maid staff was very friendly, and hard working. The restaurant servers and the food truck employees were doing the jobs of two people, which made service very poor. The food quality is a bit less than average, The bell hops, and doormen were great. The servers working the coffee bar/snack stand were all very nice. The property needs to be refurbished, the only redeeming quality is the hard working staff. The concierge was excellent!
Stayed 6 nights in Nov 2023

4/10 Poor

Fernando

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Staff was not great
Stayed 3 nights in Jul 2023

8/10 Good

Gerardo

Stayed 3 nights in Jul 2023

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay everything worked properly and staff was generous, will definitely return.
Stayed 1 night in Jun 2023

10/10 Excellent

Elva

Traveled with partner
Liked: Cleanliness
We had a very nice stay. Staff very friendly and accommodating
Stayed 7 nights in Jun 2023

10/10 Excellent

Maria D

Traveled with family
Liked: Cleanliness, amenities
Every member of Sunscape were very professional and cordial at all times. We had a great time we already planning to come back we love it.
Stayed 5 nights in Mar 2023

10/10 Excellent

Thomas James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! It’s just too bad that their management still makes them all wear masks, feel so bad for them.
Stayed 11 nights in Mar 2023

10/10 Excellent

Shayne, AURORA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this resort and it was absolutely awesome!! The staff is so friendly and eager to please their guests. My partner and I were treated excellent. Nayelli the bar waitresses was incredibly kind and attentive. Our pool side waiters Ignacio and Alexander were also very kind and attentive. They walk away saying “my pleasure.” The fish tacos and the hot dog (gourmet) at the snack truck were delicious!! I thought the buffet’s were well maintained and the food was good. Remember to tip your service workers!!
Stayed 7 nights in Feb 2023

10/10 Excellent

Henriette Anna Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time to this exact resort and we love it. Safe and can cross street into downtown to visit other entertainment establishments (Frank's Bar, etc. Staff is friendly and helpful. Resort is clean and secure. Walks on the beach are fanastic. Our favorite is they just installed 4 pickleball courts and have one tennis court. Great resort and we will go back next year!
Stayed 7 nights in Jan 2023

10/10 Excellent

Joan Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and accommodating. I would like to see wearing a mask for employees an option and not mandatory.
Stayed 7 nights in Jan 2023

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is central and even distance between ZUI and Playa Linda, both of which I like to go when I stay. You can walk across the street for shopping, music and food. The options are great. The transportation is wonderful. So easy to take the bus, taxi or walk. People, staff and locals alike were very nice and willing to help. I would recommend staying.
Stayed 8 nights in Jan 2023

4/10 Poor

Alexandra

Stayed 3 nights in Oct 2022

6/10 Okay

Guadalupe

Traveled with group
Liked: Cleanliness
Disliked: Amenities
I was expecting more for what we paid. They were busing people in to try out the property so they had paid next to nothing, we paid and the food was sub par. Will not go again. All inclusive is a fraud
Stayed 4 nights in Oct 2022