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Hotel Irma

3.0 star property

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Photo gallery for Hotel Irma

Business center
Standard Room, 2 Double Beds, Ocean View | Premium bedding, down comforters, in-room safe, blackout drapes
2 outdoor pools
Porch
Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Calle Adelita S/N, La Madera Beach, Zihuatanejo, GRO, 40880
  • La Madera Beach
    ‪1 min walk‬
  • Zihuatanejo Bay
    ‪1 min walk‬
  • La Ropa Beach
    ‪3 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 2 Double Beds

7.4 out of 10
Good
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(34 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with internal view

Premium bedding, down comforters, in-room safe, blackout drapes

Room Standard with internal view

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard with Sea View

Premium bedding, down comforters, in-room safe, blackout drapes

Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Irma

3-star hotel in Playa La Ropa
Spend the day on Hotel Irma's beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Irma offers 69 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 20-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
2 outdoor swimming pools are on site.
Hotel Irma features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Irma is a smoke-free property.

A complimentary manager's reception is offered each day.
LAS NARANJAS - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 13 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • LAS NARANJAS

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 3 buildings
  • 4 floors
  • Built in 1980
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 9 to 13 for adults, and USD 7 to 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Irma
Hotel Irma Zihuatanejo
Irma Zihuatanejo
Irma Hotel Mexico
Irma Hotel Zihuatanejo
Hotel Irma Hotel
Hotel Irma Zihuatanejo
Hotel Irma Hotel Zihuatanejo

Hotel Irma Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Irma for a week. Can’t recommend it highly enough — its location overlooking the stunning bay, its beautiful pools, its attentive and lovely staff. Clean, comfortable, welcoming. Well situated for ready access to all Zihua’s gorgeous beaches, as well as to local shopping.
Stayed 8 nights in Mar 2025

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Amy, San Clemente

Stayed 4 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice . Quiet, good location, clean property.
Stayed 6 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Older property very well maintained, clean, friendly staff. Nice restaurant. Great breakfast. Loved our stay and will definitely stay again when we return to the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Amenities
Friendliest staff imaginable!
Stayed 10 nights in Mar 2025

10/10 Excellent

Jeffery

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location, within walking distance to many restaurants, centro and playa La Ropa. Enjoyed the happy hour every day and very friendly and hospitable staff. I would definitely come back again.
Stayed 6 nights in Mar 2025

8/10 Good

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is what I had expected. The glass door to our room was difficult to lock and unlock.
Stayed 6 nights in Mar 2025

8/10 Good

Eleanor

Traveled with group
Liked: Cleanliness, staff & service
air conditioning and Wifi needs updating in room 20, Otherwise this is a precious old property that is well cared for comfortable and in an excellent location for enjoingMadera Beach, La Ropa Beach and exploring downtown.
Stayed 7 nights in Feb 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice.

Very enjoyable. Our check in was rough and time consuming. Many issues with us and other guests. But after that the hotel was quite comfortable. Pool was nice, great views and the restaurant staff were great. The quality of the food was very good. We’d certainly stay there again.
Stayed 4 nights in Mar 2025

4/10 Poor

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had to leave earlier than expected because of a family issue. The hotel refused any sort of compensation and took our full payment with no refund. The housekeeping was excellent but couldn’t hide the horrendous smell in the drains.
Stayed 7 nights in Mar 2025

10/10 Excellent

Beenu, Stoney Creek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Mar 2025

10/10 Excellent

Beenu, Stoney Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan L, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy the authentic Mexican vibe of the Irma and the architectural details, especially the design of the central stairway. There's also beautiful plants inside and out. The dining experience is wonderful and the view from my room was stellar. I would have liked a small desk, microwave and refrigerator in my room. The WiFi was unreliable at times. It easy access to the beach and town.
Stayed 9 nights in Feb 2025

10/10 Excellent

Magdaleno

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great location and wonderful staff. A lot of stairs many without handrails.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always spotless. Super friendly staff & two nice swimming pools. The BEST view of the bay. No elevator and the famous “heart attack hill” makes it a bit of a challenge walking but worth the effort.
Stayed 14 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
You must be in shape. Many hills and stairs to negotiate to go anywhere.
Stayed 7 nights in Feb 2025

8/10 Good

Ruby

Liked: Amenities
Great one night stay prior to leaving Mexico. Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and views, Close to town with a beach boardwalk all the way in. One issue some may have is stairs, there is no elevator and there are plenty of stairs and a steep grade up the hill coming from town. If these are an issue book somewhere else or practice on some stairs at home a few months before your trip.
Stayed 7 nights in Feb 2025

6/10 Okay

Jacci

Traveled with partner
Liked: Cleanliness, staff & service
Located on a steep hill. If you have any kind of disability this is not the place for you. No elevator and there are 6 floors. No fridge in the room. Pool chair cushions are super dirty. Having said all that we enjoyed our stay because the staff is awesome and it’s Zihuat which is amazing! If you are capable of walking it is located only about 10 minutes away from the excitement. Cabs are cheap though.
Stayed 11 nights in Feb 2025

10/10 Excellent

Steve

Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Irma was friendly and accommodating . We started on the 6th floor, view was AMAZING! It should be noted that there is no elevator, therefore a lot of stairs! Room 603 had a constant pump kicking on an off, so we requested a room change and they obliged right away and went to the 3rd floor. Pools are amazing and a necessity. Food at this place was amazing. Try the Avocado/tuna dish. Lots of decks with lounge chairs for quiet areas, if you just want to stare at the view or read a book. Staff = amazing. Margarita's = amazing. Happy Hour 12-2pm & 5-7pm. Perfect meal time sipping :) Owner was onsite and very hands on and concerned about her guests and staff, nice to see that! Taxis usually always parked outside to get you up and down the hill to town, if you're unable to climb it. Beaches are clean and water was swimmable. Would definitely stay here again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in paradise

This hotel is very nice and in an area that is not loud during the night which made it perfect for relaxing. They have a nice restaurant with a beautiful view, the breakfast was delicious. They have a happy hour twice a day. The rooms are left spotless with the cleaning staff. The street at the entrance takes you to so many local eateries. The only thing I wish they had was a coffee maker in the room, they do offer free coffee in the morning and it’s very rich, however you do have to go down to the restaurant to get it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great view. Walkable into town and to the peir. Pool is nice.
Stayed 5 nights in Feb 2025