See all properties

Hotel Irma

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Irma

Beach/ocean view
2 outdoor pools
Standard Room, 2 Double Beds, Ocean View | Premium bedding, down comforters, in-room safe, blackout drapes
Exterior detail
Spa reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Calle Adelita S/N, La Madera Beach, Zihuatanejo, GRO, 40880
  • La Madera Beach
    ‪1 min walk‬
  • Zihuatanejo Bay
    ‪1 min walk‬
  • La Ropa Beach
    ‪3 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Internal View

Premium bedding, down comforters, in-room safe, blackout drapes

Room Standard With Internal View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Sea View

Premium bedding, down comforters, in-room safe, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

3 outdoor pools, pool umbrellas

Hotel Villa Mexicana

  • On private beach
  • Pool
  • Kids pool
  • Free WiFi
4.3 out of 5, Excellent, (882)
$157 nightly
The price is $157 total
includes taxes & fees
Hotel Villa Mexicana

About this property

Hotel Irma

3-star hotel in Playa La Ropa
Spend the day on Hotel Irma's beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Irma offers 69 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 20-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
2 outdoor swimming pools are on site.
Hotel Irma features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Irma is a smoke-free property.

A complimentary manager's reception is offered each day.
LAS NARANJAS - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 13 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • LAS NARANJAS

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 3 buildings
  • 4 floors
  • Built in 1980
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 9 to 13 for adults, and USD 7 to 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Irma
Hotel Irma Zihuatanejo
Irma Zihuatanejo
Irma Hotel Mexico
Irma Hotel Zihuatanejo
Hotel Irma Hotel
Hotel Irma Zihuatanejo
Hotel Irma Hotel Zihuatanejo

Hotel Irma Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1002 reviews
Rating 8 - Good. 360 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had to leave earlier than expected because of a family issue. The hotel refused any sort of compensation and took our full payment with no refund. The housekeeping was excellent but couldn’t hide the horrendous smell in the drains.
Stayed 7 nights in Mar 2025

10/10 Excellent

Beenu, Stoney Creek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Mar 2025

10/10 Excellent

Beenu, Stoney Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan L, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy the authentic Mexican vibe of the Irma and the architectural details, especially the design of the central stairway. There's also beautiful plants inside and out. The dining experience is wonderful and the view from my room was stellar. I would have liked a small desk, microwave and refrigerator in my room. The WiFi was unreliable at times. It easy access to the beach and town.
Stayed 9 nights in Feb 2025

10/10 Excellent

Magdaleno

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great location and wonderful staff. A lot of stairs many without handrails.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always spotless. Super friendly staff & two nice swimming pools. The BEST view of the bay. No elevator and the famous “heart attack hill” makes it a bit of a challenge walking but worth the effort.
Stayed 14 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
You must be in shape. Many hills and stairs to negotiate to go anywhere.
Stayed 7 nights in Feb 2025

8/10 Good

Ruby

Liked: Amenities
Great one night stay prior to leaving Mexico. Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and views, Close to town with a beach boardwalk all the way in. One issue some may have is stairs, there is no elevator and there are plenty of stairs and a steep grade up the hill coming from town. If these are an issue book somewhere else or practice on some stairs at home a few months before your trip.
Stayed 7 nights in Feb 2025

6/10 Okay

Jacci

Traveled with partner
Liked: Cleanliness, staff & service
Located on a steep hill. If you have any kind of disability this is not the place for you. No elevator and there are 6 floors. No fridge in the room. Pool chair cushions are super dirty. Having said all that we enjoyed our stay because the staff is awesome and it’s Zihuat which is amazing! If you are capable of walking it is located only about 10 minutes away from the excitement. Cabs are cheap though.
Stayed 11 nights in Feb 2025

10/10 Excellent

Steve

Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Irma was friendly and accommodating . We started on the 6th floor, view was AMAZING! It should be noted that there is no elevator, therefore a lot of stairs! Room 603 had a constant pump kicking on an off, so we requested a room change and they obliged right away and went to the 3rd floor. Pools are amazing and a necessity. Food at this place was amazing. Try the Avocado/tuna dish. Lots of decks with lounge chairs for quiet areas, if you just want to stare at the view or read a book. Staff = amazing. Margarita's = amazing. Happy Hour 12-2pm & 5-7pm. Perfect meal time sipping :) Owner was onsite and very hands on and concerned about her guests and staff, nice to see that! Taxis usually always parked outside to get you up and down the hill to town, if you're unable to climb it. Beaches are clean and water was swimmable. Would definitely stay here again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in paradise

This hotel is very nice and in an area that is not loud during the night which made it perfect for relaxing. They have a nice restaurant with a beautiful view, the breakfast was delicious. They have a happy hour twice a day. The rooms are left spotless with the cleaning staff. The street at the entrance takes you to so many local eateries. The only thing I wish they had was a coffee maker in the room, they do offer free coffee in the morning and it’s very rich, however you do have to go down to the restaurant to get it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great view. Walkable into town and to the peir. Pool is nice.
Stayed 5 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Irma is so lovely. The hotel is well maintained, staff were efficient and so friendly. We love it!
Stayed 1 night in Feb 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach and friendly fun pp Loved the massages at the beach and great organic open markets
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely fabulous! Beautiful views, great views and an overall great stay.
Stayed 7 nights in Feb 2025

8/10 Good

Garrett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Manager LaPita is fantastic as she daily walks the open areas of the hotel and greets every guest and inquires if there is anything they require? Very professional and polite as well as the staff. Thxs for making our stay by treating us like family. R&C&G S
Stayed 9 nights in Jan 2025

10/10 Excellent

Maureen, Maplewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is an older property, not the fanciest but the location is amazing, the bed was comfortable, the staff was helpful and cheerful despite my very limited Spanish language skills and the air conditioning worked. What more could you ask? There are a lot of stairs, but I knew this when I chose the hotel, so it was expected. The only minor complaint that I would have it the lack of a refrigerator and coffee pot in the room, but I also knew this when I chose the hotel, so it was not expected. They do have free coffee in the morning, and we had the breakfast included so it was a good start to the day. For us, the pros of the property far outweigh the cons.
Stayed 7 nights in Feb 2025

4/10 Poor

Cherene

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view, the pool area, Spa was wonderful. Room was a bit sparse, but, ok. The friendliest staff ever! Cristo and Daniel were the best waiter and bartenders ever!
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great. The service ranged from great to mediocre in the restaurant and bar. Great location to the town.
Stayed 7 nights in Jan 2025

2/10 Terrible

Jane, Denver

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Employed many employees that did not understand or communicate well with English language. Asked to move from our room as “special” people were arriving who wanted that room. Breakfast was included in our hotel pkg and was advised by food service staff that we could order “anything” on menu. That was not true and was told that extra monies would be necessary. Was not aware or told of a dollar limit. Beautiful views from hotel, no elevators just steps, 6 levels, mostly senior travelers.
Stayed 7 nights in Jan 2025