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Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board
Standard Room, Garden View | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lunch served, international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • All inclusive
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • El Palmar Beach
    ‪13 min walk‬
  • Marina Ixtapa
    ‪2 min drive‬
  • La Ropa Beach
    ‪23 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Double Beds, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Oceanfront

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Emporio Ixtapa

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.2 out of 5, Very Good, (1004)
The price is $140
per night
$161 total
includes taxes & fees
May 9 - May 10
Emporio Ixtapa

About this property

Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5-star Ixtapa property with 2 outdoor pools
Spend the day on Holiday Inn Resort Ixtapa All-Inclusive by IHG's beach or relax by one of the property's 2 outdoor swimming pools.
Holiday Inn Resort Ixtapa All-Inclusive by IHG offers 431 accommodations with safes and coffee/tea makers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ixtapa property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Resort Ixtapa All-Inclusive by IHG is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Holiday Inn Resort Ixtapa All-Inclusive by IHG features 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 907 square feet (84 square meters) include a conference center. This all-inclusive property also offers a terrace, a complimentary children's club, and a vending machine. Complimentary self parking and valet parking are available on site.

Holiday Inn Resort Ixtapa All-Inclusive by IHG is a smoke-free property.

La Isla - This restaurant specializes in international cuisine and serves lunch only.
Frutas y Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
La terraza - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Caña Brava - This restaurant serves lunch only. A children's menu is available. Open daily.
Sport Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caña Brava
  • Frutas y Flores
  • La Isla
  • La terraza
  • Sport Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (907 square feet of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Resort Ixtapa All Inclusive
Holiday Ixtapa All Inclusive
Holiday Inn Ixtapa All Inclusive
Holiday Inn Ixtapa
Ixtapa Inclusive By Ihg Ixtapa
Holiday Inn Resort Ixtapa an IHG Hotel
Holiday Inn Resort Ixtapa All Inclusive
Holiday Inn Resort Ixtapa All Inclusive by IHG
Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 364 out of 1004 reviews
Rating 8 - Good. 343 out of 1004 reviews
Rating 6 - Okay. 178 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Stayed 2 nights in Jan 2025

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness
It’s ok for the price!
Stayed 2 nights in Jan 2025

10/10 Excellent

Neil Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set up conventional
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos Austo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

Shira

Traveled with family and small children
The property itself is nice and the beach and pool were great for my children. Most of the staff is wonderful and helpful! The front desk was not as friendly and very unhelpful. When I asked any questions my reply was to go online to get my answers. The check in process was awful and long. I tried calling to get answers and was hung up on 3 times.
Stayed 1 night in Jan 2025

6/10 Okay

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
They are short in staff and wait 30 minutes in line to get dinner. They need to open new restaurants and not really a good service
Stayed 5 nights in Dec 2024

2/10 Terrible

Yadira

Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Joel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Rooms need a lot of maintenance. We had reservation for 3 nights and decided to leave a night early due to not feeling comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Ricardo

Traveled with family and small children, Traveled with family
Great and helpful staff. We really enjoyed our stay.
Stayed 2 nights in Dec 2024

8/10 Good

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok, all is 👍
Stayed 1 night in Dec 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla, Lynnwood

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. We feel like we are home here. From the hotel manager jefe, to the chef, to the exercise classes, to the cleaning staff, to the waiters, to the bartender - They are each amazing at what they do and They are so friendly and cheerful.
Stayed 7 nights in Oct 2024

6/10 Okay

Alejandro

Liked: Cleanliness, room comfort

ok

One day we had to have breakfast outside the hotel. There were no available tables and the line to get one was so big
Stayed 3 nights in Nov 2024

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited types of food, it need better signs to let the guests know the daily activities. A coffee makes was good to have it in the room but there were no coffee, sugar etc.
Stayed 5 nights in Oct 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

The hotel is nice, the food are amazing, the mexican night is wonderfull all the food is delicious.
Stayed 4 nights in Aug 2024

6/10 Okay

Robin

Traveled with family
Disliked: Amenities
The staff did their best but very few spoke English so it made it hard and the directions and information was all in Spanish so we were in the dark on the need to make reservations for dinner and such.
Stayed 5 nights in Aug 2024

8/10 Good

Jesús jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me he hospedado en varias ocasiones y me ha gustado pero en esta ocasion la comida del buffet estaba fría y una señorita de la recepción se porto grosera cuando le dije que no encontraba la llave. El señor Rogelio de la entrada excelente persona y super atento todos sus chicos muy amables.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning sounds like a it has a blender that won’t le you sleep well i called the recruiter but they didn’t do anything about it
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family

Big disappointment

Hotel check in and restaurants not good for so many many people residing at the hotel. Hotel needs more restaurants and better service around the pool area and better cleanliness around the pool area. Lines for elevator- restaurants and pool service at the bar in the sun and heat!!
Stayed 5 nights in Jul 2024