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Hilton Grand Vacations Club Zihuatanejo

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Grand Vacations Club Zihuatanejo

2 outdoor pools, pool umbrellas, sun loungers
Studio, 1 King Bed, Balcony, Ocean View (Dip Pool) | View from room
Exterior
Suite, 3 Bedrooms, Ocean View | Terrace/patio
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
Camino Escenico Playa la Ropa S/N, Zihuatanejo, GRO, 40895
  • Zihuatanejo Bay
    1 min walk
  • Ceniza
    1 min walk
  • Central Bus Station
    3 min drive
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    18 min drive

Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, individually decorated, bed sheets

Studio, 1 King Bed, Balcony

  • 379 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Partial Ocean View

In-room safe, individually decorated, bed sheets

Suite, 2 Bedrooms, Partial Ocean View

  • 1430 sq ft
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View (Dip Pool)

In-room safe, individually decorated, bed sheets

Suite, 1 Bedroom, Partial Ocean View (Dip Pool)

  • 698 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, 2 Bathrooms (Dip Pool)

In-room safe, individually decorated, bed sheets

Suite, 1 Bedroom, 2 Bathrooms (Dip Pool)

  • 698 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Ocean View

View from room

Suite, 3 Bedrooms, Ocean View

  • 1321 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Bunk Beds

View all photos for Suite, 3 Bedrooms, Ocean View (Dip Pool)

In-room safe, individually decorated, bed sheets

Suite, 3 Bedrooms, Ocean View (Dip Pool)

  • 2064 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Ocean View

In-room safe, individually decorated, bed sheets

Suite, 2 Bedrooms, Ocean View

  • 1400 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Ocean View (Dip Pool)

Suite, 1 Bedroom, Ocean View (Dip Pool) | In-room safe, individually decorated, bed sheets

Suite, 1 Bedroom, Ocean View (Dip Pool)

  • 698 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony, Ocean View (Dip Pool)

Studio, 1 King Bed, Balcony, Ocean View (Dip Pool) | View from room

Studio, 1 King Bed, Balcony, Ocean View (Dip Pool)

  • 442 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Dip Pool)

Suite, 2 Bedrooms (Dip Pool) | In-room safe, individually decorated, bed sheets

Suite, 2 Bedrooms (Dip Pool)

  • 1400 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | In-room safe, individually decorated, bed sheets

Suite, 1 Bedroom, Balcony

  • 769 sq ft
  • Sleeps 4
  • 1 King Bed

About this property

Hilton Grand Vacations Club Zihuatanejo

4-star resort in Playa La Ropa
Spend the day playing on the beach then return to dine at one of Hilton Grand Vacations Club Zihuatanejo's 2 restaurants.
Hilton Grand Vacations Club Zihuatanejo offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Accommodations at this 4-star resort have kitchens with microwaves and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at Hilton Grand Vacations Club Zihuatanejo, and enjoy amenities like a children's pool and a fitness center.

Dining is available at one of the resort's 2 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge.

Hilton Grand Vacations Club Zihuatanejo is a smoke-free property.

Zi Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Surf Club - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Surf Club
  • Zi Restaurant and Bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 4300.00 per accommodation, per stay
  • Resort fee: MXN 609 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • In-room bottled water
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 725 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Club Intrawest Hotel
Club Intrawest Hotel Zihuatanejo
Club Intrawest Zihuatanejo
Embarc Zihuatanejo Hotel
Zihuatanejo Club Intrawest
Zihuatanejo Intrawest
Club Intrawest Zihuatanejo Hotel
Club Intrawest
Embarc Hotel
Club Intrawest - Zihuatanejo Hotel Zihuatanejo
Intrawest Zihuatanejo
Club Intrawest - Zihuatanejo Hotel
Hotel Intrawest Zihuatanejo
Embarc Zihuatanejo By Diamond Resorts
Club Intrawest – Zihuatanejo
Embarc Zihuatanejo Resort
Hotel Intrawest Zihuatanejo
Intrawest Zihuatanejo
Embarc Zihuatanejo
Hilton Vacations Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort
Hilton Grand Vacations Club Zihuatanejo Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort Zihuatanejo

Hilton Grand Vacations Club Zihuatanejo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 379 out of 523 reviews" "
Rating 8 - Good. 100 out of 523 reviews" "
Rating 6 - Okay. 22 out of 523 reviews" "
Rating 4 - Poor. 10 out of 523 reviews" "
Rating 2 - Terrible. 12 out of 523 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel and their staff, food a the restaurant was great.
Stayed 6 nights in Sep 2024

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the views were beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Claudia F

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You need to improve your costumer service staff was very rude and ignored our petitions or needs
Stayed 4 nights in Aug 2024

10/10 Excellent

jose a

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property
Stayed 4 nights in Jul 2024

10/10 Excellent

Arely

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff members my hats off they were on top of everything, excellent place to stay .
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A Really good Customer service nothing like the service from the people and service
Stayed 4 nights in Jul 2024

10/10 Excellent

Martha Catalina

Stayed 5 nights in Jun 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay in the Ixtapa hotel zone and decided to stay on the La Ropa side. So much quieter and relaxing and the scenery is so nice. The hotel is a time share property but maintained like a 5 star resort. We were 5 and shared a 2 bedroom suite with 3 full baths. Extremely comfortable and had enough space for everyone to have their space. Will definitely be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

noemi

Stayed 5 nights in Jul 2024

8/10 Good

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, muy lindo, buen equipado el cuarto, solo la comida del restaurante le falta más sabor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best vacation
Stayed 5 nights in Jun 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. No elevators.
Stayed 7 nights in Jun 2024

10/10 Excellent

Rosalba

Stayed 2 nights in Jun 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

4/10 Poor

Michael

Stayed 3 nights in May 2024

10/10 Excellent

Esperanza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED THE HOTEL VERY NICE
Stayed 5 nights in Mar 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

mauro

Liked: Cleanliness, staff & service, property conditions & facilities
The bay is amazing. Beachfront access to restaurants can’t be beaten, one stop shop for everything from sun to food.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jane

Stayed 10 nights in Mar 2024

4/10 Poor

Shannon

Traveled with group
Old dirty worn out..no hot water..horrible beds..
Stayed 15 nights in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Hilton grand!
My husband and I stay here for a month and absolutely loved it! The service and location can’t be beat!
Stayed 28 nights in Feb 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but excellent
This is not a cheap stay…and previous members of club intrawest, diamond resorts, Embarc and now hilton, take up most of the rooms. The remaining few are in high demand so can command a price. However, it is our favourite place to stay, as long as you can manage the steps! We had more than a hundred up to our room in building number one, from the beach. A good workout!
Stayed 7 nights in Mar 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024