Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property

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Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Game room
1 bedroom, minibar, in-room safe, desk
Lobby
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service

Explore the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Linda Beach
    ‪8 min walk‬
  • Varadero Beach
  • Quieta Beach
    ‪3 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪29 min drive‬

Room options

Luxury Suite

  • Ocean view
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Room

  • Ocean view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

Master Suite One Bedroom

  • Ocean view
  • 1356 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Room Superior With View

  • Sleeps 3
  • 1 King Bed(s)

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About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

4.5-star Ixtapa property with 4 restaurants, connected to the convention center
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Grand All Inclusive Suites & Spa's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Ixtapa Grand All Inclusive Suites & Spa features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This all-inclusive property also offers a terrace, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Azul Ixtapa Grand All Inclusive Suites & Spa is a smoke-free property.

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1449 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Azul Ixtapa Grand All Inclusive Suites & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great! They were friendly and attentive. The facility was very nice and well kept up. The food was very good at all sources.
Stayed 6 nights in Feb 2025

10/10 Excellent

Chad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was fantastic. Beach at and around the resort. Two different hotels to go between.. great musical shows and pools.
Stayed 6 nights in Feb 2025

6/10 Okay

BEVERLEY, Langley

Traveled with partner
Liked: Amenities
The games room continually had kids there AFTER 9PM. The Aqua fit always started late or finished early. Never 30 minutes
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The need of currency exchange Only reason I didn’t give an excellent on cleanliness Is during our 7 night stay didn’t get a sheets change
Stayed 7 nights in Feb 2025

6/10 Okay

BEVERLEY, Langley

Traveled with partner
I disliked the kids in the game room after 9pm. I did not like that there often was no lifeguard in the adult pool to get rid of the kids in the all adult pol
Stayed 21 nights in Feb 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
all
Stayed 7 nights in Feb 2025

8/10 Good

Salvador C

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

8/10 Good

Jaime Micha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not an adult resort as mentioned, lots of kids, lots of noise in rooms, hallways and everywhere
Stayed 4 nights in Feb 2025

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 3 nights in Feb 2025

2/10 Terrible

Carlo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never visit that place. Was charged extra for waiting at lobby for my flight
Stayed 4 nights in Feb 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this property is lovely. The staff are super attentive and friendly, the food was excellent, the views from the room are unmatched, and it felt so safe. I would have given it 5 stars, except they didnt have a lot of different show options, the pools closed really early and there wasnt a lot to do in the evening. The hotel is pretty far from town so if want to do anything at night you have to leave the hotel. Otherwise it was amazing!
Stayed 7 nights in Feb 2025

10/10 Excellent

Jacqueline Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place!! Clean, friendly, great food-everything you need for a fantastic holiday! Would definitely go back!
Stayed 7 nights in Feb 2025

8/10 Good

Charlotte l

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

8/10 Good

Cindy Lou, Onalaska

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Rooms were very nice. Quite far from anything. Need to take bus or taxi. Beach was not walkable. Very rocky. Two kinds of beer. A light (takate) and a dark beer(not sure name) no smoking anywhere on grounds or beach. Need to walk to street out front of hotel on street. Not much of a nightlife as only one lobby bar after 4pm. Pool bar closes at 6pm. One musical show at night at sister resort at 8:30pm. Dogs are welcome. Always keep your pool towel receipts each day. Tried to charge us 50 Us$'s at checkout. But i had all receipts. Food is very good and specialty restaurants very good. Really liked shrimp kabobs at bbq/steakhouse but they don't tell you they have them. Just ask! Great stay but very very hot and humid and far from everything.
Stayed 15 nights in Feb 2025

10/10 Excellent

Shannon Rose

Traveled with group
Liked: Amenities
Beautiful property, great food, excellent service
Stayed 7 nights in Feb 2025

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was beautiful. Service wasn’t the best. Never stocked the refrigerator unless you asked. Had to ask for towels. Plus we got things stolen at the pool area. That was very disappointing
Stayed 10 nights in Feb 2025

8/10 Good

MITRA, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great food. Problems: 1) No shuttle service to other property where the entertainment is at night. 2) Pool is very cold. 3) No entertainment at night so it got pretty boring.
Stayed 8 nights in Feb 2025

10/10 Excellent

Sally, Pleasant Hill

Traveled with group
I didn’t like the few choices for dinner at night. The refrigerator was not stocked like advertised. The property was beautiful.
Stayed 10 nights in Feb 2025

10/10 Excellent

Jose Eduardo Vazquez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, amazing view! Staff is very friendly. The only issue is that you can’t book the restaurants that you want, because there is a limit of them. We went for 7 nights and only allowed 3 restaurants, the other days had to be in the buffet. (Disappointed).
Stayed 7 nights in Feb 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Amenities
5 stars
Stayed 6 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2025

8/10 Good

Kimberly

Stayed 6 nights in Feb 2025