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Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property

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Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Lobby
Balcony
Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • All inclusive
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Linda Beach
    ‪8 min walk‬
  • Varadero Beach
    ‪9 min walk‬
  • Quieta Beach
    ‪19 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪42 min drive‬

Room options

View all photos for Luxury Suite

Minibar, in-room safe, desk, iron/ironing board

Luxury Suite

  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Minibar, in-room safe, desk, iron/ironing board

Luxury Room

  • 678 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite One Bedroom

Minibar, in-room safe, desk, iron/ironing board

Master Suite One Bedroom

  • 1356 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard With Ocean View

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 3
  • 1 King Bed(s)

Similar properties

Aerial view

Las Brisas Ixtapa

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.3 out of 5, Excellent, (1400)
The price is $164
per night
$197 total
includes taxes & fees
Mar 27 - Mar 28
Las Brisas Ixtapa

About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

4.5-star Ixtapa property connected to the convention center, walkable to Varadero Beach
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Grand All Inclusive Suites & Spa's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Ixtapa Grand All Inclusive Suites & Spa features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This all-inclusive property also offers a terrace, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Azul Ixtapa Grand All Inclusive Suites & Spa is a smoke-free property.

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1449 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Azul Ixtapa Grand All Inclusive Suites & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

BEVERLEY, Langley

Traveled with partner
Dogs are welcome now which is a nice touch...but when you get several in the buffet and they start barking IT IS NOT A GOOD IDEA. Some of the servers are welcoming and helpful but most have no English and it is frustrating tryi g to get information. Aqua fitness continues to start late and finish esrly. The instructor continually looks at her wtch..not impressed.barking
Stayed 2 nights in Dec 2024

6/10 Okay

BEVERLEY

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Aqua fit is a lark. The time to start is not 12noon as advertised. The gals star 12:10 ish if they show up at all.
Stayed 1 night in Dec 2024

6/10 Okay

Estanislao

Traveled with family
Liked: Cleanliness
Contraté una pulsera VIP pero la verdad no tiene ninguna diferencia a las demas, muy cortantes al final de mi estancia, no hubo show como dicen, se ponen a dar mantenimiento en esos días que uno se hospeda, no abren el restaurante oriental en esos días así que mi estancia por esta Ocasión NO FUE AGRADABLE
Stayed 2 nights in Dec 2024

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms food was good and plentiful
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool needs to be changed back to adults only. Have no idea why small children in floaties are allowed in an infinity pool. Very difficult for adults with mobility issues to enter the pool because if all the children playing in the shallow area and on the stairs. This really needs to be remedied.
Stayed 11 nights in Nov 2024

10/10 Excellent

Griselda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great couples place to stay! The food could be better, but the drinks are worth it.
Stayed 4 nights in Nov 2024

8/10 Good

Cheryl Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Masoud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the view is incredible, food was delicious, activities and shows were great, kayaking to the island and sailing are also included, maybe they can add an air hockey table to the family room and a room for teenagers with video games, overall great vacation!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yuridiana

Stayed 2 nights in Nov 2024

6/10 Okay

Nellie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They tried to upgrade my room. I didn’t pay extra. So I was put in a room that smelled like mold.
Stayed 4 nights in Nov 2024

4/10 Poor

Thomas, Fountain Valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Spacious, quiet rooms, excellent gym and friendly staff. Sub-standard buffet with stale waffles, dry eggs an no bacon, tiny beach, no evening entertainment and isolated with nothing within walking distance. Issue with check-in that made us pay 200 pesos per night for Wi-Fi that was supposed to be included per their website. Bad way to begin our stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Vanessa

Stayed 3 nights in Oct 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Azul Grand Hotel for 5 nights and 6 days Check in was straight forward, they did put us in a double bed instead of 1 king like I selected in Expedia, they informed there was no rooms available had to wait one day for us to switch rooms, they also tried to upsell us on premium wifi and the master suite, but the hotel had wifi ready for every inch of the hotel🤔 Room was clean and great only had one issue with the jacuzzi not working maintenance had to come in and repair the water pump, other then that room was great and the view was incredible, btw almost nothing included in the room just basic shampoo and soap, bring your own tooth paste, tooth brush etc. They did have a store downstairs that sold everything for a good price. Food was amazing, the buffet was tasty and had different options everyday we loved the 3 specialty restaurants food was very good. Drinks were kind of watered down not too sure how much alcohol they put in. Spa was nice and had decent prices, we did a masaje and facial for 160$ for two people. They had a sauna and an ice bath, which was a nice touch. Overall compared to other all inclusive resorts I been in (Cancun,Playa de carmen, Puerto Vallarta) Grand Azul was a good value for what you get everyone was so nice and friendly.
Stayed 5 nights in Nov 2024

6/10 Okay

Thaylin Leanne

Liked: Cleanliness
This is the 4th time we have stayed here, with a large gap during Covid of course. Things seem to have changed from customer-focused, to money-grabbing practices towards repeat non-local guests. Dining staff at the buffet, restaurants and pools were great, however, with check-out procedures never once explained to us and certainly handled differently than our last stays at Azul Grand, we were forced to pay $1,400 pesos at 2PM even though we vacated our guest room at check out time of noon. We stayed in the cool of our friends room until it was time for a taxi to the airport at which time we were accused of staying late in our room. The resort is far from busy, and even though we did not even arrive to stay until a full 48 hours after we were due to check in, thanks to a failed Westjet Connection, the Supervisor on Duty Saturday Yazael literally demanded we pay this ridiculous late fee.
Stayed 7 nights in Nov 2024

10/10 Excellent

Holger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, hospitality was amazing. Lots of activities at the resort. The view is amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel food was one of the best food for buffet style that I ever experienced
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad
Stayed 3 nights in Oct 2024

8/10 Good

Christy

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

RON

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms had unobstructed ocean view. Very clean and tidy rooms, super friendly staff. One thing we found annoying was that the elevators seem to take a long time to reach our floor. One of the activities at the resort is mountain biking, Vladimir our guide did a great job on the 13’s km ciclopista(bike trail) near the resort through the jungle. Strongly recommend it overall a great experience.
Stayed 2 nights in Sep 2024

8/10 Good

Fernando

Sigue teniendo un nivel alto en la calidad del hotel y sus servicios
Stayed 3 nights in Sep 2024