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Hotel Grauholz

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grauholz

Fountain
Snack bar
Family Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Staircase

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Autobahn A1, Raststätte Grauholz, Ittigen, BE, 3063
  • Wankdorf Stadium
    6 min drive
  • Bern Expo
    8 min drive
  • PostFinance Arena
    9 min drive
  • Bern (BRN-Belp)
    22 min drive

Room options

View all photos for Business Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Plus Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Plus Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Quadruple Room

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Novotel Bern Expo

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (116)
The price is $162
per night
$184 total
includes taxes & fees
Dec 14 - Dec 15
Novotel Bern Expo

About this property

Hotel Grauholz

3.5-star Ittigen hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is not available.
Hotel Grauholz offers 62 air-conditioned accommodations with safes and hair dryers. Televisions come with premium cable channels. Bathrooms include showers.

This Ittigen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. 3 meeting rooms are available. This Ittigen hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Grauholz is a smoke-free property.

150 Meter vom Hotel - Onsite buffet restaurant.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CHF 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 150 Meter vom Hotel

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (20 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 23 and January 9.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 5.00 per day
  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

Property is also known as

Hotel Grauholz Ittigen
Grauholz Ittigen
Grauholz
Best Western Hotel Grauholz
Hotel Grauholz Hotel
Hotel Grauholz Ittigen
Hotel Grauholz Hotel Ittigen

Hotel Grauholz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 280 reviews" "
Rating 8 - Good. 120 out of 280 reviews" "
Rating 6 - Okay. 21 out of 280 reviews" "
Rating 4 - Poor. 11 out of 280 reviews" "
Rating 2 - Terrible. 5 out of 280 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Robert, Huntsville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complicated.
Stayed 2 nights in Jul 2024

8/10 Good

Tomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Excellent location less than ten minutes from the Bern city center. Good breakfast. Calm inner garden with some seating, could be beautiful if better maintained, now looks little bit wild :)
Stayed 1 night in Jul 2024

10/10 Excellent

Irla, humble

Stayed 1 night in Jul 2024

10/10 Excellent

Nariman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall except that it was hard to find the place on maps
Stayed 1 night in Jun 2024

10/10 Excellent

Wade

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Juliver Job

Stayed 1 night in Mar 2024

8/10 Good

Lan Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2023

2/10 Terrible

Robert

Be aware.
This place cannot be accessed from anywhere but a gas station truck stop back road. No GPS address and at least they admit it’s a travelers nightmare. This place is nice but it’s a very strange location in a truck stop with a hundred sketchy people hanging around and drinking in the parking lot after midnight. Would not recommend
Stayed 1 night in Aug 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get to
Could not get to location with Apple Maps- use Google maps. Area looks a little rough but rooms are nice and clean and staff were excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lingjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2023

8/10 Good

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Enjoyed our 3-night stay in many ways. The hotel is nicer than the service area that you must drive through to get to the hotel would suggest. The room was quiet, large and clean. The staff were very friendly and very kind. The breakfast buffet was lovely. I didn't even realize until the last morning that there was bacon too! We paid for the included dinner, which is actually just a buffet spread at the nearby truck stop. But, the food was good, the staff there was very pleasant and helpful, and the beer and wine were reasonably priced. There is a walking trail behind that hotel that leads away from the hotel into a lovely forested area. The only downside to this hotel is that it is impossible to get to the nearby grocery store, local train station or other places as all of the small roads that lead away from the hotel have locked gates across them. To get anywhere requires driving on the freeway for quite a while, even though the grocery store is less than a mile away. If just passing through the area for a night or two, this place is very nice and highly adequate for good rest and a good hearty breakfast before continuing your journey.
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Much better than expected. This hotel at the motorway is great. It is very clean; the rooms are spacious, and the breakfast was very nice as well. The staff was very friendly and helpful. We can highly recommend this place if you are traveling through Switzerland. The price is much cheaper in comparison to hotels in Bern and you are right next to the motorway for an early start, and you can avoid the traffic in town.
Stayed 1 night in Jun 2023

8/10 Good

Iryna, Charlotte

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
very basic hotel but clean and comfortable. Located right off the highway, 12-15 min to downtown of Bern. Parking was additional 6 or 8 dollars and they have a complementary electric car charger on site. The room was quite small for four people. Nothing is in the room besides the beds and a TV. A microwave and a coffee machine in the lobby with complementary beverages the day of the arrival, but you can not have coffee in the morning if you didn’t buy breakfast from them (and there is no coffee maker in the room).
Stayed 1 night in Jun 2023

8/10 Good

Katherine

Stayed 1 night in Jun 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to locate but nice accommodations
Stayed 1 night in May 2023

10/10 Excellent

Valentin

Stayed 2 nights in Apr 2023

6/10 Okay

Christal

Traveled with family
Liked: Staff & service
We paid for a family room, suitable for four adults. We assumed two Queen beds. What we got was a small couch for one adult, suitable for a child and a roll away bed for another. They were all rock hard, including the actual beds so all four adults got little to no sleep. The blow dryer in the room overheated and wouldn’t work after 30 seconds and a used coffee cup was left in the room from previous customers. It’s a cool location and was quite quiet for being next to the highway but we paid near my y. $300 Canadian dollars for a terrible sleep.
Stayed 1 night in Apr 2023

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the free car charging
Quick stop on a longer journey. Conveniently located by the autobahn. We charged our electric car on site for free - amazing service. Hotel was clean and easy to use, just what we needed.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
Good hotel to spend the night before travelling onwards. Nice smiley staff.
Stayed 1 night in Dec 2022

10/10 Excellent

jesus

Stayed 4 nights in Sep 2022

4/10 Poor

Dhakshini

Stayed 1 night in Sep 2022

2/10 Terrible

Tracy

Stayed 1 night in Aug 2022

4/10 Poor

Jesus

Stayed 1 night in Aug 2022

8/10 Good

Soon Kun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2022

6/10 Okay

John

Liked: Cleanliness
Great for an overnight stay
The Hotel is ok I stayed 5 nights and it probably isn't meant for a 5 night stay as it is located at a motorway service area and only accessible from the motorway it is probably more an overnight hotel on the way to somewhere. I used it as a base for exploring the region and chose it because of the price and the free parking. The room was ok if a little spartan but had some faults, the TV was faulty. It was unplugged when I got there and plugging it in required getting under the desk which is where the only sockets were located and this was a disabled room. The problem was that it would get stuck on a station at random and you couldn't change stations, the volume or turn it off you had to physically unplug it which required getting on your hands and knees and going under the desk. In the end I got an extension lead from the front desk so I didn't have to go under the desk every time it got stuck. Another issue was on two nights out of the four when I got back to the room it hadn't been serviced but they did give me fresh towels when I asked. There was one lovely lady on duty most nights who was very helpful. A nice touch the hotel does is that any leftover muffins, cakes etc from breakfast are left for guests to help themselves during the day. The beds I thought were very narrow, I had a double room which was two singles pushed together but as I was travelling solo only one was made up. The room was a decent size.
Stayed 5 nights in Jul 2022