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Quality Inn Cortland - University Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Cortland - University Area

Desk, iron/ironing board, cribs/infant beds, rollaway beds
Exterior
Lobby
Free daily buffet breakfast
Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
188 Clinton Ave, Cortland, NY, 13045
  • Cortland Country Music Park and Campground
    20 min walk
  • 1890 House Museum
    3 min drive
  • State University of New York-Cortland
    3 min drive
  • Cortland, NY (CTX-Cortland County)
    5 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

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The price is $119
per night
$135 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Quality Inn Cortland - University Area

Cortland hotel with restaurant
This smoke-free hotel features a restaurant, coffee/tea in a common area, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a vending machine.
Quality Inn Cortland - University Area offers 56 accommodations with coffee/tea makers and complimentary weekday newspapers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn Cortland - University Area is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Quality Inn Cortland - University Area has a restaurant serving breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Perkins Restaurant

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per stay
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Cortland
Quality Inn Cortland
Quality Hotel Cortland
Cortland Quality Inn
Quality Inn Cortland
Quality Inn University Area
Quality Inn Cortland University Area
Quality Inn Cortland - University Area Hotel
Quality Inn Cortland - University Area Cortland
Quality Inn Cortland - University Area Hotel Cortland

Quality Inn Cortland - University Area Reviews

Reviews

6.6
Rating 10 - Excellent. 118 out of 728 reviews" "
Rating 8 - Good. 251 out of 728 reviews" "
Rating 6 - Okay. 150 out of 728 reviews" "
Rating 4 - Poor. 130 out of 728 reviews" "
Rating 2 - Terrible. 79 out of 728 reviews" "

6.6/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor lobby, no handicap ramp, not what I expected, bad breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Old and not maintained
Our stay was for two nights from August 23-25, 2024. This inn is not quality. Almost everything needs to be upgraded. The condition of the room, while clean, was marginal. The wall paper is failing, there was mold in the bathroom, the remote for the TV didn't work, and the room was not refreshed and the bed remained unmade with the pillows moved to the chair when we returned to the room for our second night stay. I worked with the front desk to get a remote for the TV to work, we never did, but I got one where the one/off worked and I used the buttons on the side of the TV to change channels and volume. The mold in the bath would have been a non-starter, but we did not notice it until the second morning when we opened the shower curtain and so it was too late to request a different room. The staff was friendly and helpful, especially Nick who was great. The breakfast is very basic and the only hot menu item was except waffles. They smelled very good in the morning, but we don't eat waffles. The hallway carpets are worn and our room door was weathered looking, even though it is an inside door. I would not recommend this place until it is remodeled.
Peeling Wallpaper
More peeling wallpaper
Unmade bed with stacked pillows
Mold and peeling wallpaper
Stayed 2 nights in Aug 2024

4/10 Poor

Irene

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs major renovations
This hotel needs a major renovation.The price that they charge is too much for the way the hotel looks and smells. They left dirty towels hanging behind the door from the previous client in the bathroom, the walls had stains dripping down, the room floor had gum stuck on the rug, the room was dingy, There is no elevators so you walk up and down the stairs luckily there is only 2 floors. The second floor smelled like weed and the room smelled like cigarettes the halls are poorly lit. The ice machine on the first floor was disqusting and dirty .At breakfast they had expired yogurt, there chairs are all ripped apart , their toaster wasnt working on one side. I wouldnt stay there again.. find another place. If i could i would get a refund..
Stayed 1 night in Aug 2024

2/10 Terrible

michael

Liked: Cleanliness
Disliked: Property conditions & facilities
I am handicapped and they do not have an elevator and they put me in a second floor room.
Stayed 1 night in Aug 2024

8/10 Good

Lapointe

Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Stayed 1 night in Aug 2024

10/10 Excellent

Aracely

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Coriza

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk service was great. Except for stairways, the hotel could use a good upgrade for the price
Stayed 1 night in Jul 2024

10/10 Excellent

Amitkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 3 nights in Jul 2024

2/10 Terrible

Kathrine

Stayed 1 night in Aug 2024

8/10 Good

Orland

Disliked: Amenities, property conditions & facilities
Room was clean Air conditioner failed & leaked all over carpet Outside & inside old, deteriorating Decor old & mixed with mis-matched upgrades Ugly Staff is kind, helpful - good customer service
Stayed 1 night in Aug 2024

8/10 Good

Donald

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
Convenient spot close to Cortland University. Property is old and outdated. Room was a bit dirty and had wallpaper peeling off the walls. Bed was comfortable and staff was friendly
Stayed 2 nights in Jul 2024

6/10 Okay

Larry, Massena

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Facility is “tired” . There is no elevator to the second floor, which makes it difficult with luggage.
Stayed 2 nights in Jul 2024

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It should have been called “Low Quality Inn”. Our room smelled, the wallpaper was coming off and it looked like mold on the bathroom wall. Carpet was damp and well worn. Breakfast was available but we decided to eat at Perkins next door. It needs an update badly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel in Cortland
Nice bed! I wish the tv in the motel room had more tv channels!
Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had a week booked but only stayed one night. The bath tub drain in the shower wasn't draining very good! The bathroom faucet was leaking. Spider webs in room. Wall paper was coming off the walls. And mold around the bathtub shower area.
Stayed 9 nights in Jul 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The ladies at the desk were amazing, I have always been in in business and customer service is everything. And they were wonderful. The bed was super comfortable with that said the rooms could use some attention as far as being spiffed up. it was a safe comfortable place to stay and I had no problems, and a nice little continental breakfast in the morning. Thank you .
Stayed 2 nights in Jul 2024

4/10 Poor

Norm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Shane

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid 150$ for a hotel that should have cost 49$, I figured by the price it would be a very nice place, it was horrible , stained sheets, very worn and uncomfortable beds, the bathroom door wouldn’t even shut… never again
Stayed 1 night in Jul 2024

2/10 Terrible

Dolores

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I changed rooms due to the room being moldy and very damp. Now I was sitting on the bed and a bedbug just crawled on my leg !
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The staff was very nice. The property needs quite a bit of upgrades.
Stayed 2 nights in Jul 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend
Would never recommend to anyone Wallpaper peeling away in bathroom Ice bucket still dirty No coffee available in lobby as machine "broke" Holes in hallway carpet Doors to rooms all worn Not worth the little extea savings compared to other hotels
Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024