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Best Western University Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western University Inn

Relax in the hotel's inviting lobby, featuring a cozy seating area, fireplace, and stunning city views.
Swimmers can enjoy a refreshing dip in the pool surrounded by a lush green fence.
Relax in style with a flat-screen TV, cozy fireplace, and comfortable seating.
Relax in the hotel's inviting lobby, featuring a high ceiling, comfortable seating, and a reception desk.
Relax in a spacious room with a bathtub, a comfortable bed, and a stylish nightstand.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym

Explore the area

Map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Ithaca Commons
    ‪4 min drive‬
  • Cornell University
    ‪4 min drive‬
  • Ithaca College
    ‪5 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Fireplace

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western University Inn

Ithaca hotel with free breakfast, connected to a shopping center
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western University Inn features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, express check-out, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Best Western University Inn is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 2000 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1006 reviews
Rating 8 - Good. 303 out of 1006 reviews
Rating 6 - Okay. 139 out of 1006 reviews
Rating 4 - Poor. 91 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Melinda

Stayed 1 night in Feb 2025

10/10 Excellent

Petra

Stayed 1 night in Apr 2025

8/10 Good

Sook Peng

Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

SUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best location tobgo to Cornell University.
Stayed 1 night in Apr 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Moira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I always love staying here.

I love about staying here is there food options which allows me to have a good source of protein for the day and go to work early.
Stayed 4 nights in Mar 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms. Clean. Mattresses could use an update.
Stayed 1 night in Mar 2025

8/10 Good

Aslam

Liked: Cleanliness, staff & service, property conditions & facilities
Room was kept cold, heating was off, I had to turn it on, and waited for around 2 hours in cold (-6)
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trena

Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff
Stayed 1 night in Mar 2025

10/10 Excellent

Eva, Pompano Beach

Liked: Cleanliness
We really enjoy our family room at the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and helpful staff. Great price/performance ratio. Recommend it
Stayed 2 nights in Mar 2025

10/10 Excellent

Jianghui

Stayed 1 night in Mar 2025

10/10 Excellent

yulei

good
Stayed 1 night in Feb 2025

10/10 Excellent

Ha

Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

Metroca, EDISON

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Perfectly fine for a budget stay…wonderful front desk staff and excellent breakfast offerings. Concerns: There is no security to the rooms outside of the locks within the individual rooms. Otherwise, anyone can enter the halls 24/7. Breakfast area is very congested — possibly due to the fact that there are too many tables with four chairs each and the table odd actually narrower than two chairs side-by-side. Perhaps, management should consider making some tables deuces versus four-tops to open the space a little. Beds are in a sad state — no support, at all. But more importantly, the rooms do not feel clean. We never walked barefoot. The housekeeping vacuum path is clear, as indicated by the blackness of the carpets around the walls, beside the beds, behind the door. That color Is caused by filth buildup. Management should consider inspecting rooms occasionally…gives the housekeeping staff more time to clean each room or provide more training… clean the perimeters and most importantly, while the habit is to keep the door open while cleaning, remember to shut it so you can vacuum behind it. Otherwise, linens and bathrooms felt very nice and clean. I would go back — but only when I have someone to stay with me and I have slippers for the rooms.

4/10 Poor

Rhonda

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Muriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Cornell University. Quite neighborhood. Walkable distance from a supermarket. Great continental breakfast. Very friendly staff.
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom wasn’t very clean Heater worked great Shower plumbing could be more updated Fireplace was nice but electrical needs upgraded
Stayed 1 night in Feb 2025

6/10 Okay

Coeli

Stayed 1 night in Feb 2025

6/10 Okay

Coeli

Liked: Cleanliness, staff & service
Nice hotel, clean, comfortable, does the job
Stayed 1 night in Feb 2025