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Mercure Itajaí Navegantes

3.5 star property

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Photo gallery for Mercure Itajaí Navegantes

Terrace/patio
Sports facility
Front of property
Minibar, in-room safe, laptop workspace, blackout drapes
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Gym
  • Housekeeping
$75
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
Rua PEDRO FERREIRA, 363, Itajai, 88301030
  • Itajaí Public Market
    ‪5 min walk‬
  • Centreventos Itajaí
    ‪8 min walk‬
  • Navegantes Beach
    ‪8 min drive‬
  • Navegantes (NVT-Ministro Victor Konder Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite (Master)

Suite (Master) | Minibar, in-room safe, laptop workspace, blackout drapes

Suite (Master)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, Multiple Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Apartment, 1 Queen Bed, Harbor View

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Queen Bed, Mobility Accessible

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Apartment, 1 Queen Bed, Mobility Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Double Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Apartment, 1 Double Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Apartment, Multiple Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Apartment, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Privilege, Apartment, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Itajaí Navegantes

3.5-star hotel in Itajai Centro
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
Mercure Itajaí Navegantes offers 176 air-conditioned accommodations with minibars and safes. 49-inch Smart televisions come with satellite channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Mercure Itajaí Navegantes features an indoor pool and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

6 meeting rooms are available. This family-friendly hotel also offers a children's pool, a fitness center, and spa services. Onsite parking is available (surcharge).

Mercure Itajaí Navegantes is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Kais Ø - This restaurant specializes in international cuisine.
Bar Kais Ø - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; BRL 70 for adults and BRL 70 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Kais Ø
  • Kais Ø

Things to do

  • Bicycle rentals
  • Children's pool
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from August 28 2025 to October 10 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately BRL 70 for adults and BRL 70 for children
  • Covered valet parking fee: BRL 35 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Itajai Navegantes
Mercure Itajaí Navegantes Hotel
Mercure Itajaí Navegantes Itajai
Mercure Itajaí Navegantes Hotel Itajai
Mercure Itajaí Navegantes (Opening October 2019)

Mercure Itajaí Navegantes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 363 out of 486 reviews
Rating 8 - Good. 80 out of 486 reviews
Rating 6 - Okay. 25 out of 486 reviews
Rating 4 - Poor. 9 out of 486 reviews
Rating 2 - Terrible. 9 out of 486 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pieter

Stayed 1 night in May 2025

10/10 Excellent

Gerald

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Aimee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room
Stayed 3 nights in Apr 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

emmanuel bing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

emmanuel bing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bath aminities need improvement

The stay was good. Except that the bathroom lacked aminities and supplies. The soap pump and shampoo were empty all throughout the stay
Stayed 1 night in Oct 2024

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the food. They make good pizza, though.
Stayed 9 nights in Sep 2024

2/10 Terrible

Edward

Business traveler
Disliked: Staff & service

Downgrade stay

Very bad: i was downgraded in my room. Plus room was cold. No heating
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
The staff is great, but the old hotel could use some updates, first there is a communal iron for the entire hotel that needs to be used in the hallway, I think the hotel can do better and invest in having at least more iron so folks don’t have to go down to the fifth floor to do their iron, this is pretty standard, a couple of bottles of courtesy water every once in a while go along way, as well… Also, the breakfast buffet is rather unimaginative outside of pastries, it’s the same Rony eggs and two different kinds of sausages every day… Brazil is fantastic country with great and imaginative Gastronomy, they can do better than this
Stayed 4 nights in Aug 2024

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Amenities
Staff is great, but hotel could use an upgrade to the breakfast, it is unimaginative and rather mundane, Brazil has much better food to offer than this….. Also having ONE communal iron for the entire hotel (on the fifth floor,) is just not good enough
Stayed 5 nights in Aug 2024

10/10 Excellent

Marcio Augusto, Curitiba

Stayed 1 night in Jun 2024

10/10 Excellent

Qin Hua

Business traveler, Traveled with family
Liked: Amenities
Nice and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Éder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great hotel! It’s my second time staying here and I will come back again.
Stayed 7 nights in Nov 2023

6/10 Okay

Guilherme, Santos

Business traveler, Traveled with family
Liked: Cleanliness
Nice. But the clogded drain in the shower box was terrible
Stayed 3 nights in Jul 2023

10/10 Excellent

Filipe Quirino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Dantas

Stayed 2 nights in Nov 2022

8/10 Good

Paolo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located with all the required comforts

The hotel is probably the best in the city, have stayed here several times. Its centrally located, and a 5 minute walk to the shopping centre. The only down side was that they used to offer a more complete bathroom amenities, now its been limited. Even so would stay here again.
Stayed 1 night in Oct 2021

8/10 Good

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel food

Hotel food was excellent and located in a convenient location overall. The staff was attentive and their overall service was great. I plan to stay at this hotel on future visits.
Stayed 2 nights in Sep 2021

6/10 Okay

HAI

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Costumo viajar para locais nacionais e internacionais, me parece que em geral a cidade de navegantes não preza por seus visitantes, fui mal atendido no hotel, nos restaurantes e outros lugares, acho até que eu fui fazer um favor para a cidade em visitá-la e gastar meu dinheiro! Sugestão: os estabelecimentos precisam urgentemente de um treinamento para cuidar de seus turistas, é mais difícil mantê-los do que imaginam! Pensem que eu vou repensar se voltarei um dia e certamente viu compartilhar a experiência com amigos e familiares! #sebrae pode ajudá-los!
Stayed 2 nights in Feb 2021

10/10 Excellent

Michael, Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff with great focus on customer satisfaction. Modern, comfortable and spacious rooms. Bar and restaurant serving high quality buffet and menu selections. All around great property, conveniently located near the Port of Itajai and commercial district.
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and sound

During these times service isn't as usual, but they have taken the necessary precautions. The breakfast still has a good spread and other dining options are still available. Even the room had little touches of precautionary measures. All in all, they are hotel that puts your mind at ease and the bed is one of the most comfortable ones I've had.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

The rooms are comfortable and quiet, even when facing the port. Breakfast is good. It is walking distance for the ferry to Navegantes. The F&B staff are very jovial and they make you feel at home. If you are interested in the shopping area it is also walking distance with a couple of touristic places in the vicinity.
Stayed 1 night in Feb 2020