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Serpa Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serpa Hotel

TV
Outdoor pool
Front of property
Double Room | Free WiFi
Free daily full breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
R. Floriano Peixoto 80, Itacoatiara, AM, 69100-000
  • Itacoatiara (ITA)
    23 min drive

Room options

Single Room

  • Sleeps 1
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room

Double Room | Free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

About this property

Serpa Hotel

3-star Itacoatiara hotel with outdoor pool
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free full breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
Serpa Hotel offers 20 accommodations with air conditioning. Televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Itacoatiara hotel also offers an outdoor pool and laundry facilities.

Serpa Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Serpa Hotel Hotel
Serpa Hotel Itacoatiara
Serpa Hotel Hotel Itacoatiara

Serpa Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 13 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 3 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Falta o mínimo de conforto.
Não gostei da acomodação. Quarto sem janela acho que por isso tinha mão cheiro. Colchão extremamente velho, sem nenhum conforto. Péssima experiência. Café da manhã bom, pessoas atenciosas, somente estrutura precisa de adequações.
Stayed 1 night in Jul 2024

6/10 Okay

Francisco de Assis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Cesar Augusto

Business traveler
Stayed 1 night in Jul 2024

8/10 Good

Clorys

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Alexandre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo muito.
O quarto que fiquei não tinha luz natural, nenhuma janela, mas era ótimo, como eu só ficaria 1 dia estava perfeito. Senti falta de variedade no café mas a senhora da cozinha era bem atenciosa.
Stayed 1 night in Apr 2024

8/10 Good

EMILY RIBEIRO DA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

José Haroldo

Business traveler
Liked: Cleanliness, staff & service
bom custo-benefício e sossegado.
Trata-se de um hotel de baixo custo, logo não se pode esperar um local luxuoso. A localização é muito sossegada, mas é um hotel simples com um bom custo-benefício. O atendimento foi cortês.
Stayed 2 nights in Sep 2023

8/10 Good

José Augusto

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Joao madson

Stayed 1 night in May 2023

10/10 Excellent

Elier Amazonas

Stayed 2 nights in Aug 2022

8/10 Good

ALYSSON

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Elier Amazonas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo 🌻
Minha primeira escolha foi por indicação, já retornei ao município pela quarta vez! E continuo escolhendo o Serpa, boa localização, bom atendimento, e amo a ambiente limpo.
Stayed 2 nights in Jun 2022

8/10 Good

Heliel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Elier Amazonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2021

8/10 Good

Milena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Anderson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Michell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Pontos a melhorar
Quarto e banheiro de tamanhos ok, porém havia uns degraus para entrar no quarto e banheiro, nós tropeçamos algumas vezes; móveis antigos, faltou no quarto um lugar para colocar roupas, só havia uma mesinha. Localização boa. Mas o que mais deixou a desejar foi o atendimento, na hora de fazer o check-in só disseram para preenchermos uma ficha e d número da nossa acomodação; não deram informações básicas como horário de funcionamento da piscina, do café da manhã, senha do wi-fi... O melhor foi o café da manhã que era muito bom e sortido, muitas frutas saborosas, bolo, ovo, tapioca, frios, café, leite e suco; tudo uma delícia! Os funcionários mais prestativos e educados foram a moça da limpeza e a tia do café, que era um amor, a única que perguntava sempre se estávamos satisfeitos e se precisávamos de algo, o restante não foi muito solícito, precisam de um treinamento. A limpeza foi satisfatória, lençóis e toalhas limpos e com cheiro agradável.
Stayed 1 night in Aug 2020