Sultanhan Hotel - Special Class

4.0 star property

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Photo gallery for Sultanhan Hotel - Special Class

Property entrance
Lobby
Egyptian cotton sheets, premium bedding, down comforters
City view from property
Signature Double Room, Terrace, City View | Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Piyer Loti Cad No:7, Istanbul, Istanbul, 34122
  • Sultanahmet Square
    ‪5 min walk‬
  • Hagia Sophia
    ‪9 min walk‬
  • Blue Mosque
    ‪9 min walk‬
  • Istanbul (IST)
    ‪32 min drive‬

Room options

Deluxe Triple Room

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double or Twin Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Single Room, 1 Queen Bed

  • City view
  • 322 sq ft
  • Sleeps 1
  • 1 Queen Bed

Deluxe Quadruple Room

  • City view
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Presidential Suite, Terrace, Sea View

  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Signature Double Room, Terrace, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sultanhan Hotel - Special Class

4-star hotel in Sultanahmet
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Sultanhan Hotel - Special Class offers 48 air-conditioned accommodations with outdoor private hot tubs and minibars (stocked with some free items). These individually decorated accommodations have separate sitting areas and include day beds. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Sultanhan Hotel - Special Class features a full-service spa and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Beaux Arts hotel also offers a terrace, a children's club, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in January 2020.

Sultanhan Hotel - Special Class has designated areas for smoking.

Terrace Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terrace Restaurant

Things to do

  • Art gallery
  • Children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • Children's club (surcharge)
  • Children's dinnerware
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Beaux Arts architecture
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 70 per room (one-way)
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Property Registration Number 10480

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

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Sultanhan Hotel - Special Class Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1315 out of 1930 reviews
Rating 8 - Good. 404 out of 1930 reviews
Rating 6 - Okay. 109 out of 1930 reviews
Rating 4 - Poor. 49 out of 1930 reviews
Rating 2 - Terrible. 53 out of 1930 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Manish

Traveled with family
Liked: Staff & service
The location of this hotel can't be beat. Its close walking distance to some of the most prominent attractions as well as to the tram. The view from the terrace restaurant is incredible. However the rooms are pretty average. Our room constantly had a smell (may be due to being closed and heat on). The temperature can only be regulated by opening the windows as the heat is constantly on. I would rate this as a 3-star hotel par with a hampton inn in the US.
Stayed 5 nights in Dec 2024

2/10 Terrible

Abhishek

Stayed 2 nights in Dec 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for first-timers
This was our first visit to Istanbul, and this put us close to all of the spots we wanted to see, either on foot or via a short trolley trip. (There are two nearby stations.) Room was small but comfortable and clean. Breakfast buffet was excellent. Staff is friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is. Convenient location
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad Nisham Bin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has a stunning view of the Bosphorus. Friendly and helpful staff. Located close to many attractions.
Stayed 8 nights in Dec 2024

8/10 Good

Jin Su, Suwanee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel has very nice view on the roof top
Stayed 4 nights in Dec 2024

6/10 Okay

Muhammad

Stayed 3 nights in Dec 2024

8/10 Good

Ashvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Good property but the room was quite simple. Rooftop restaurant has amazing views on 3 sides. We only had breakfast there and that was OK. Helpful and friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

N Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in Dec 2024

8/10 Good

Amira

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location!
Great hotel, amazing staff and extremely great service!!! Highly recommend!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

zelikha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Nakul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Swati

Traveled with family
Great location - just steps from all the attractions in Sultanahmet area. Very walkable. Clean and comfortable family room. Good breakfast with a great view from the breakfast area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Saqib

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Muetaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities and good customer service, however, transportation accessibility is very hard
Stayed 1 night in Dec 2024

10/10 Excellent

Muetaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very good, rooms are a little tight and not enough room to move around with travel packages.
Stayed 5 nights in Dec 2024

10/10 Excellent

Milon, Stamford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property 2 month back with full payment. But when we arrived the front desk told the property is overbooked and move to third class hotel. So if you are lucky go ahead. Another problem in the property only 1 lift is working out of 2 lifts. Other the above 2 problems the property is excellent. Very near to all the attraction of Istanbul. The breakfast is excellent. Beautiful view from 6th floor. The staff are very good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Masood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Special thanks to Engin Dagcı, he is outstanding person, arranged my cab from airport, even when I was not in Istanbul, cruise and tour to Bursa. Hotel other staff are very nice and friendly. 5 star to all of them. Location is convenient walking distance to blue mosque, restaurants, Hagia Sofia, grand Bazar and metro.
Stayed 6 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Dec 2024

10/10 Excellent

Mohmedraza

Stayed 3 nights in Oct 2024

10/10 Excellent

Irela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Chintan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with kids. Location is perfect, one can easily walk to the blue and hagia Sophia mosque. In fact the grand bazaar is also 5-9min away. Hotel staff was very helpful and accommodating with late checkout and also helping us with booking cabs. The restaurant here has an amazing 360 degree view of Istanbul and nearby mosque. This was definitely a nice perk. Would recommend this place if you are short on time or looking to stay in the heart of old town. I would return to this hotel and recommend
Stayed 4 nights in Dec 2024

8/10 Good

Samer, Abu Dhabi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Sultanhan Hotel in Istanbul as a family of four, including two younger children, and had a wonderful experience. The hotel is ideally situated in the heart of the Sultanahmet area, making it a perfect choice for those wanting to explore Istanbul’s top tourist attractions. The location is truly unbeatable — Hagia Sophia, the Blue Mosque, the Basilica Cistern, and Topkapi Palace are all within easy walking distance. The tram stop is also nearby, making it convenient to explore other parts of the city. The hotel itself was clean, comfortable, and well-suited for families. Our room was spacious enough for all four of us, and the staff were friendly and accommodating, ensuring our stay was pleasant. The atmosphere of the hotel felt warm and welcoming, with a touch of traditional charm that complements the historic area. Overall, the Sultanhan Hotel is a fantastic choice for families or anyone looking for a comfortable base to explore Istanbul’s iconic landmarks. We thoroughly enjoyed our stay and would definitely consider returning on our next visit to this beautiful city.
Stayed 4 nights in Dec 2024

10/10 Excellent

Saeeda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, the facility was in close proximity off the historic sites. View from the restaurant was beautiful!
Stayed 6 nights in Dec 2024