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Sultanhan Hotel - Special Class

4.0 star property

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Photo gallery for Sultanhan Hotel - Special Class

Property entrance
Egyptian cotton sheets, premium bedding, down comforters
City view from property
Signature Double Room, Terrace, City View | Egyptian cotton sheets, premium bedding, down comforters
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Piyer Loti Cad No:7, Istanbul, Istanbul, 34122
  • Cemberlitas Bath
    ‪2 min walk‬
  • Column of Constantine
    ‪3 min walk‬
  • Sultanahmet Square
    ‪5 min walk‬
  • Istanbul (IST)
    ‪32 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Single Room, 1 Queen Bed

  • 322 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Quadruple Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Suite, Terrace, Sea View

Egyptian cotton sheets, premium bedding, down comforters

Presidential Suite, Terrace, Sea View

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Double Room, Terrace, City View

Signature Double Room, Terrace, City View | Egyptian cotton sheets, premium bedding, down comforters

Signature Double Room, Terrace, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sultanhan Hotel - Special Class

4-star hotel in Sultanahmet
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Sultanhan Hotel - Special Class offers 48 air-conditioned accommodations with outdoor private hot tubs and minibars (stocked with some free items). These individually decorated accommodations have separate sitting areas and include day beds. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Sultanhan Hotel - Special Class features a full-service spa and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Beaux Arts hotel also offers a terrace, a children's club, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in January 2020.

Sultanhan Hotel - Special Class has designated areas for smoking.

Terrace Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terrace Restaurant

Things to do

  • Art gallery
  • Children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • Children's club (surcharge)
  • Children's dinnerware
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Beaux Arts architecture
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 70 per room (one-way)
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Property Registration Number 10480

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

Hotel Sultanhan
Sultanhan Hotel
Sultanhan Hotel Special Class
Sultanhan Hotel Special Class Istanbul
Sultanhan Special Class
Sultanhan Special Class Istanbul
Sultanhan Hotel Istanbul
Sultanhan Istanbul
Sultanhan Hotel Special Class Istanbul
Sultanhan Hotel Special Class
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Sultanhan Special Class
Hotel Sultanhan Hotel - Special Class Istanbul
Istanbul Sultanhan Hotel - Special Class Hotel
Hotel Sultanhan Hotel - Special Class
Sultanhan Hotel - Special Class Istanbul
Sultanhan Hotel
Sultanhan Istanbul
Sultanhan Istanbul
Sultanhan Hotel Special Class
Sultanhan Hotel - Special Class Hotel
Sultanhan Hotel - Special Class Istanbul
Sultanhan Hotel - Special Class Hotel Istanbul

Sultanhan Hotel - Special Class Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1279 out of 1893 reviews
Rating 8 - Good. 405 out of 1893 reviews
Rating 6 - Okay. 110 out of 1893 reviews
Rating 4 - Poor. 48 out of 1893 reviews
Rating 2 - Terrible. 51 out of 1893 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and list excellent breakfast buffet with views
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory, Ascot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel,friendly staff,excellent location close to sights and restaurants....all good
Stayed 3 nights in Nov 2024

10/10 Excellent

Rahul, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family visited Istanbul in the last week on November 2024. We stayed at Sultanhan hotel. Hotel and surrounding area is clean. Staff is helpful and responds quickly. Blue mosque , Hagia Sofia mosque, Grand bazar ,are within 15 mins walk. Metro tram stop within 5 mins walk. Egyptian spice market within 30 mins walk. Tram line connects to major tourist attractions. Near hotel are many restaurants serving variety of food. Hotel serve fresh breakfast with lots of options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Xuan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located at the center of old city, walkable to all famous historic sites. Hotel staffs are very helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aamer, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 5 star hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
Hotel located in great area of town. Hotel staff was fantastic. Beds were very hard and not comfortable for my taste. I would think this was more of a 3-star hotel not 4-star as advertised.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ashok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and very nice staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Biswajit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with every key attraction within reach. I canceled Ritz and decided to stay here and do not regret a bit. The view from the hotel is top notch. 100 percent recommend this hotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Maureen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was extremely kind and polite. The rooms need some love. The shower head didn’t stay up properly and water got everywhere. The toilet flush consistently stuck, the safe was locked when we got to the room (but the staff kindly helped us more than once), the bed was a bit stiff, the pillows were stiff, and the air conditioning was off/not operating when we visited. The other downside was the noise. Where we were at in the hotel, the noise from the lobby floated directly to our room. We ended up putting a blanket by the gap in the door to help block it out. When we opened the windows to get air flowing into the room, we were low enough to the ground level that the noise and smoke traveled up to our room. This is all to say- the staff is kind and helped us as they could. The breakfast was at the rooftop and had a lovely view and spread. The area around the hotel is very touristy. There are stores selling fake designer items and restaurant workers trying to get you to come to their restaurant. The prices at restaurants and stores are higher in this area than others. It is, however, very walkable to the grand bazaar and mosques. Still, I’d suggest staying in another neighborhood and visiting this area vs. staying in this area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff rocks they are very customer service oriented and very friendly
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
The room was disappointing, it was small and did not resemble any of your photographs. Toilet flush and air conditioning were not working properly, the curtain rail was not fitted correctly. The only redeeming factor was the cleaning lady Aliye who was very helpful. Bearing in mind the hotel was not full we could have been allocated a better room.
Stayed 4 nights in Nov 2024

6/10 Okay

Aaqib

Stayed 4 nights in Nov 2024

8/10 Good

Nadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay with beautiful terrace view. Perfect location with all main sites in walking distance. Lovely housekeeper especially lady named Aliye. Only down side was it got a little warm at night and air con didnt seem to work efficiently but otherwise no issues.
Stayed 5 nights in Nov 2024

8/10 Good

Christopher Paul, Maidenhead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff and management, nothing too much trouble. Hotel is close to all the sites and also tram stop. clean rooms and amazing views over the Bosphorous from the breakfast room. Bedrooms were clean and quiet. Would certainly stay again
Stayed 4 nights in Nov 2024

10/10 Excellent

Francieli, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at Sultanhan Hotel. The staff was very kind, the Turkish breakfast was amazing, and it’s within walking distance of many tourist attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Ismail, Dearborn Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel. Vary professional staff, good room service, delicious breakfast, close to shopping and restaurants. Not far from Mosques as advertised.
Stayed 2 nights in Nov 2024

8/10 Good

Shantunu, glenmoore

Traveled with family
Liked: Cleanliness, staff & service
Excellent location and staff. Property needs cosmetic upgrades and some repairs.
Stayed 4 nights in Nov 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service
Excellently sited hotel in easy walking distance of most of the old town attractions and tram & open topped bus tour stops. The staff were absolutely lovely & couldn’t do enough for me (I am disabled). I loved the fabulous views from the rooftop restaurant and my private terrace overlooking the Bosphorus. The decor has an antique Turkish flavour & I loved it. The food is ok - breakfast buffet had plenty of choice and Chef did his very best to cater for my difficult allergies. The only negatives were the dining room was very cold @ night and there were quite a lot of small things that needed a Handyperson’s attention - which was a shame (curtain off hooks, wall paint flaked off, broken tieback hooks, flickering lights, broken door handle on terrace door). Would I stay there again? Definitely!
Stayed 10 nights in Oct 2024

6/10 Okay

Claudio

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pics are deceiving
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

SeWei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sultanhan Hotel's dining room has an incredible view over Istanbul. Downside is you spend so much time admiring the view, you are not likely to have an early start to your day.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A splendid hotel nestled in the heart of the historic city. The staff were warm, welcoming, and always eager to help. Rooms are richly decorated, though the internet connection was poor, and under the beds could do with some cleaning. The lobby, adorned with authentic Ottoman-era furnishings, adds to the hotel's unique charm. But the true jewel in the turban is the rooftop restaurant where surrounded by the city’s iconic minarets, you can savor the complimentary breakfast with your fellow guests in the morning or enjoy a quiet, enchanting evening with a good book. My family and I look forward to visiting again!
Stayed 6 nights in Oct 2024

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good position staff friendly and efficient would recommend this hotel
Stayed 2 nights in Nov 2024