4/10 Poor
Manish, Missouri City
Apr 28, 2025
Liked: Staff & service
My room on 5th floor was right below restaurant. There was small staircase that separated my room from the rooftop restaurant. It was very noisy from the afternoon till late night.
I complained about the noise from loud music and people talking loudly in the rooftop restaurant...especially late night but nothing was done for all 4 nights i stayed at this hotel.
Each night, the noise level was terrible until midnight or later. I was not able sleep or properly rest all 4 days and nights I stayed at this hotel.
This hotel should not be considered VIP property. That will deceive people when booking this hotel.
This hotel really needs to either close the rooftop restaurant or close all 3 rooms on the 5th floor that are so close to the restaurant.
It is not fair that after paying so much money for 4 nights stay, what I had to go through in terms of noise levels in this hotel, especially during each night.
Manish
Stayed 4 nights in Apr 2025