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Izla Beach Front Hotel

4.5 star property

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Photo gallery for Izla Beach Front Hotel

Front of property
Balcony view
On the beach, sun loungers, beach umbrellas, beach towels
Superior Room, 1 King Bed, Private Pool, Sea View | View from room
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min drive‬
  • North Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪108 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds, Ocean View

  • 614 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Private Pool, Sea View

Superior Room, 1 King Bed, Private Pool, Sea View | Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Private Pool, Sea View

  • 613 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

  • 549 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bathtub

Superior Room, 2 Queen Beds, Bathtub | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds, Bathtub

  • 603 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Bathtub, Sea View

Superior Room, 1 King Bed, Bathtub, Sea View | Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Bathtub, Sea View

  • 603 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View | Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Garden View

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Izla Beach Front Hotel

4.5-star Isla Mujeres hotel steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Izla Beach Front Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Izla Beach Front Hotel offers 110 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Some rates at Izla Beach Front Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Izla Beach Front Hotel like an outdoor pool and a fitness center.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This Art Deco hotel also offers a garden and a terrace. Onsite self parking is complimentary.

Izla Beach Front Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Sky Lounge - Onsite bar.
Speciality - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

All inclusive details

All-inclusive room rates at Izla Beach Front Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 20 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Sky Lounge
  • Speciality

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Shared men and women areas
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Izla Hotel Isla Mujeres
Izla Isla Mujeres
Izla Hotel
Izla Beach Front Hotel Hotel
Izla Beach Front Hotel Isla Mujeres
Izla Beach Front Hotel Hotel Isla Mujeres

Izla Beach Front Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1008 reviews
Rating 8 - Good. 211 out of 1008 reviews
Rating 6 - Okay. 82 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lynn Yancey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, nicest staff, beautiful water views, good sized rooms. Hated the constant loud music at beach, completely ruins the serenity of the setting. Rooms need better coffee makers like Mespresso or Keurig.
Stayed 5 nights in Dec 2024

6/10 Okay

Rachael Elaine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room at this property was Cleaning comfortable. Our room was over the restaurant which made it very noisy around 5 AM every day. The amenities said we had a refrigerator in the room. We went and bought beverages and found out the refrigerator did not work. The people at the front desk were very rude When we called five times asking for maintenance. maintenance never came to our room. We ended up buying a cooler. The pool at this hotel seemed clean and nice. If you are looking for a beautiful beach and swimming in the ocean, this is not the hotel for you. The beach is very rocky. The chairs were broken. Would not recommend if you’re wanting to hang out at the beach overall I give this property a three.
Stayed 7 nights in Dec 2024

10/10 Excellent

Diana

Traveled with family
Perfect getaway!
The rooms were spacious and clean. Lots of upgrades. The staff was incredibly attentive. The food was delicious. The spa was so relaxing. Overall, we thoroughly enjoyed our visit and plan to return.
Even partly cloudy skies was beautiful!
Sunsets are the best time of the day.
Gorgeous sunsets every night!
Stayed 3 nights in Dec 2024

8/10 Good

Micah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great, and all inclusive meals and alcohol made it a great deal. Highly recommend booking airport shuttle through the hotel because you have to take a ferry and it was nice that they handled that for us. Food was okay… wish there was more than one restaurant. Get the chicken nachos and chicken quesadillas. This is included if you order by the pool. The beach was lame and I wish they had indoor activities. Room was great… big and clean. Spa was great too. (Extra price)
Stayed 7 nights in Dec 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were universally kind, bed was so comfy, and the beach was small, but uncrowded and lovely. Private balcony with ocean views was dreamy. Only 1 of the 2 restaurants was operating, and only 1 of the 2 bars, but the pina coladas were fabulous. Can't believe they didn't have scrambled eggs or sausage for the breakfast buffet. Most disappointing was the coffee situation. Cheap little single-cup coffee brewer in the room and I had to repeatedly request (dry) creamer and it came in little packets and was clumpy. A Keurig or Nespresso coffee maker in the room, or even just liquid creamer, would have made my mornings so much better. And cold water readily available in the lobby would have been a wonderful touch. Also, there was no ice available anywhere in the hotel -- had to visit the bar to get some. Last, they could turn off the piped-in music sometimes--perhaps after 8 pm. We really wanted the chance to sit on the beach and listen just to the ocean and the gulls, but always had the annoyance of music competing with natural sounds. All in all, we had a great stay, but some little touches would have done a lot to improve the experience for us. In a great area if you want to stay away from the crowds up north, with easy taxi access to Playa Norte, Punta Sur, or anywhere you might want to go.
Stayed 4 nights in Dec 2024

4/10 Poor

Janene

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Dont be fooled by the photos. The hotel itself is nice but you are trapped or have to get a taxi or rent a golf cart to do anything. The food was terrible. Only 1 of 2 restaurants open. Pools were freezing cold.Not a fun trip. Area around is dirty and seemed unsafe at night.No activities. No real beach. Too much seaweed or grass.
Stayed 7 nights in Dec 2024

6/10 Okay

Ameet

Liked: Cleanliness
Stayed 8 nights in Dec 2024

8/10 Good

Srisatish

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room service was extremely slow and Izla cafe' is below average. The front desk were friendly and room location was good
Stayed 2 nights in Dec 2024

10/10 Excellent

Ozge

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this hotel for six nights, and we were very pleased with everything. The room and bathrooms were spacious and very clean. The hotel features two great pools, a beautiful beach area, and fantastic food. We also enjoyed a special Christmas meal on the 24th and 25th. However, I would say the highlight of our stay was the staff. Everyone, from the managers to the towel attendants, was incredibly friendly, polite, and always willing to take care of us. Their hospitality made the experience unforgettable. We highly recommend visiting this location in Isla Mujeres!"
Stayed 6 nights in Dec 2024

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Would certainly stay again. A bit disappointed in the food selections and amenities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 4 nights in Dec 2024

6/10 Okay

Lara

Liked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the beach bar and the staff at the restaurant were very good and accommodating. Jorge at the beach bar was fantastic. The signing for a zero bill was cumbersome and not needed.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria Delia Morales

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi marido y yo disfrutamos mucho de nuestro viaje de fin de semana alojándonos en este hotel. Todos son muy serviciales y amables, siempre parecen estar dispuestos a ayudar. Nos ayudaron fácilmente a conseguir taxis y a solucionar cualquier duda. El desayuno era increíble, las vistas eran hermosas. Recomendaría 10/10 que elijas este hotel para tu próximo viaje. My husband and I truly enjoyed our weekend trip staying in this hotel. Everyone is so helpful and kind, always seem to be offering help. Easily assisted us getting taxis and any uncertainties. The breakfast was amazing, the views were beautiful. 10/10 would recommend you choosing this hotel for your next trip.
Stayed 3 nights in Dec 2024

2/10 Terrible

s m farhad B

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The housekeeping us a joke They left dirty towel under the sink, did not replenish the shampoo etc, left the empty bottles in the shower, left used glasses in the balcony Even when i informed the front desk multiple times they still didnt get it. Every day i had to ask for towel, shampoo etc etc 2. In no world its a 4 star hotel - their pool is nit heated, its absolutely terrible as the ocean is warmer than the freezing cold water 3. Absolutely not an all inclusive … complete joke - they market it as all inclusive but anything you want to order other than their house wine or some mexican rum etc is extra charge even for food. Also we asked for two glasses of wine to take it to our room and the guy joel told us not possible, one glass per person??????? I freaking paid for all inclusive!!!! 4. The hotel markets that they have 3 restaurant but truly they have one! The other restaurant was closed the whole time. Same boring menu every day every dinner… kkkbuffet is even worst. Food was tasteless , chicken was rubbury, calamari rings were like brick 5. Zero entertainment: they have absolutely no entertainment , nothing even for kids. The tv channels are in spanish, barely anything for kids to do! And since the water was freezing… you cant even do a pool day Terrible hotel! Stay the next hotel over (belo) !! People there looked much happier! Overall never coming back… stay away 6. To make my stay better they gave us spa services which was again a joke. The girl had no clue
Stayed 6 nights in Dec 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Izla Hotel is always an excellent stay. My family has been staying here several years.
Stayed 4 nights in Dec 2024

6/10 Okay

Lawrence Vincient

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff at IZLA are what make this resort! We thought we were getting an All-inclusive with two Restaurants. However, the All Inclusive and many items are Excluded from the All Inclusive. Also, there was only one restaurant, and we had to order from the menu. We were to celebrate our 36th Anniversary and needed to taxi to town for a special dinner. That being said, the STAFF were the best we have ever had!
Stayed 7 nights in Dec 2024

6/10 Okay

Lacey, reno

Stayed 1 night in Dec 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Trip to Paradise
Izla is a beautiful facility in a quiet section of the island. The staff was excellent! So welcoming and accommodating. All the food and drinks we enjoyed at the hotel restaurant and both bars was excellent. A perfect experience!
View from our balcony
Stayed 3 nights in Dec 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Claudia by the pool was fantastic. Food was good, but limited options. Property was nice, but pretty far from anything to do.
Stayed 6 nights in Dec 2024

10/10 Excellent

Russell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Service is slow.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kelsea

Stayed 6 nights in Nov 2024