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Ixchel Beach Hotel

3.5 star property

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Photo gallery for Ixchel Beach Hotel

On the beach, white sand, sun loungers, beach umbrellas
View from room
Terrace/patio
2 outdoor pools, sun loungers
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Playa Norte, Isla Mujeres, QROO, 77400
  • North Beach
    ‪4 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪9 min walk‬
  • Dolphin Discovery
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪118 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(20 reviews)
  • Partial ocean view
  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront

View from room

Suite, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1367 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(67 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Terrace/patio

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(16 reviews)
  • Partial ocean view
  • 1593 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 2 Bedrooms, Beachfront

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1840 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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Front of property

Izla Beach Front Hotel

  • Pool
  • All inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1077)
The price is $220
per night
$270 total
includes taxes & fees
Apr 17 - Apr 18
Izla Beach Front Hotel

About this property

Ixchel Beach Hotel

3.5-star hotel in Centro - Supmza 001
Spend the day on Ixchel Beach Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Ixchel Beach Hotel offers 111 accommodations, which are accessible via exterior corridors and feature minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the hotel's private white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Ixchel Beach Hotel and enjoy amenities like a fitness center.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a garden and a terrace. Complimentary self parking is available on site.

Ixchel Beach Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalak

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 2 buildings
  • 6 floors
  • Built in 2006
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400 per day
Cribs (infant beds) are available for MXN 300 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 3960 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1980 (roundtrip), (from 2 to 18 years old)
  • Crib (infant bed) fee: MXN 300 per day
  • Rollaway bed fee: MXN 400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel
Ixchel Beach Hotel Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Hotel Hotel Isla Mujeres

Ixchel Beach Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 805 out of 1029 reviews
Rating 8 - Good. 169 out of 1029 reviews
Rating 6 - Okay. 32 out of 1029 reviews
Rating 4 - Poor. 13 out of 1029 reviews
Rating 2 - Terrible. 10 out of 1029 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great property… close to everything
Stayed 4 nights in Dec 2024

8/10 Good

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful view and friendly staff. The room was amazing. We had a two room suite which included a condo style apartment with an additional room attached for the kids. The restaurant was outside and was limited for choices. But worked well for beach food at the chairs. It was super loud and noisy Saturday night due to a neighboring club having a special function that went til 4:30a (we weren’t excited about that) Also, there is a public street that separates the two hotel buildings. This made it so the hotel didn’t feel as private especially when you would go to the beach. A lot of random tourists from the ferry or catamaran tours would crowd your seating area and literally park right in front of you. The beach was great to walk and the famous walking street was a block away. Easy access to other restaurants. I would come back easily.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cassie, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times, always top notch service!
Stayed 7 nights in Dec 2024

10/10 Excellent

Varun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most relaxing stay!
1. Great location, love the access to the beautiful beach, we saw one of the most glorious sunsets we have ever seen. Access to the restaurants and downtown, love the vibe, food and atmosphere. 2. Great swimming pool, especially the shallow one for little kid, our kid played there for hours. Between playing on beach and in pool he spent days and wouldn’t want to leave. 3. Big spacious rooms, comfy beds, nothing fancy yet so relaxing. 4. Last but not the least the staff. Everyone was so nice and stress free, starting with the manager Mauricio who greeted us with a huge smile and vibes of relaxation. After that everyone we interacted with, be it Guillermo or Pepe at front desk who always had a smile on their face, juileta and Gonzalez at the restaurant who customized dishes to our choices, Martha, Adrianna and Sandra who helped ensure smooth checkout and many others whose names I may not remember (I apologize) but every time you run into staff, you will never get a vibe of stress or frustration but rather a warm welcoming smile. And a lot of it is attributed to Mauricio who leads with great example! 5. Lastly we casually asked if we could do a late checkout, they unfortunately had another reservation for our room, but they took their hospitality to another level by providing us another room and letting us use it until however long we desired. We needed it only for couple extra hours but their willingness to let us have it until much later in day just speaks to their hospitalit
Stayed 3 nights in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at Ixchel Beach! The staff could not have been more accommodating. It is a stunning property closer to everything you need for a wonderful stay on Isla Mujeres.
Stayed 4 nights in Dec 2024

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Great family friendly property in a great location.
Stayed 7 nights in Dec 2024

4/10 Poor

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and the beach was pristine. Unfortunately there was a palapa on the beach in front of the hotel that had blaring music all night until 5am. I’ve never had such an intense night at a hotel. It wasn’t just inconvenient it was ridiculously loud and unbearable. Unfortunately it was outside of the hotel’s control, so there was nothing they could do. This hotel would have been wonderful otherwise.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tabatha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love Ixchel & the people! Amazing location!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Ed

Traveled with family and small children
This property is great. The only issue is that a nearby party palapa was open all night with very loud music ( until 5am). So we were not able to sleep. Hotel gave us ear plugs but the music was so loud it didn’t help much. Music was probably because of Xmas week, next time will be even better. Management was very nice to accommodate us best they could.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maricela G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, right on the beach. The staff was amazing. They went above and beyond to make we had a wonderful experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just left from our 4 night stay at Ixchel. This hotel exceeded our expectations in regard to location and facilities. The hotel is right on the beach with an abundance of beach chairs for guests. The beach is stunning and the lovely staff were available to serve drinks and food while at your beach chair. The two pools were smaller than we imagined, but still great from refreshing dip. The hotel rooms were clean, large and very beautifully decorated. The hotel is locate don the main dining street so a quick walk to many amazing restaurants. Another bonus was the use of a washing machine and dryer during our stay. We ate at the hotel restaurant a few times for lunch and food was very good...as well as the 2-4-1- cocktails all day long!
Stayed 4 nights in Dec 2024

10/10 Excellent

Soren Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Irina

Liked: Cleanliness
Stayed 10 nights in Dec 2024

10/10 Excellent

Renato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in the best area of the island. I totally loved everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christina Rosas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice and relaxing time on the beach. Would like to have the staff come around more and less vendors.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy the property. Excelent service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sunsets. Right on the beach. Easy to walk to shops and restaurants. Clean hotel.
Stayed 9 nights in Nov 2024

10/10 Excellent

Joan, Plymouth Meeting

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After doing an all-inclusive hotel for our first stay on Isla, we would never do it again. This hotel was fabulous.
Stayed 7 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was me and my partners first time coming to Isla Mujeres, and we had a great time staying at Ixchel. I really wanted to be at a hotel right on the beach and that's what we got. We spent 3 days lounging in the beach chairs and wading in the ocean. The hotel's restaurant comes to wait on you so we were able to have drinks and lunch without leaving. Prices at the restaurant are like typical US prices. The room we had was nice and clean. We appreciated the large shower with the drying line in it. Through our window we could see the beach and hear the waves. The AC was nice and cold, which felt great coming in from all the heat and humidity. The staff were very kind and helpful. They helped up book a taxi when we wanted to go down to Punta Sur for sunrise. Location can't be beat. The hotel is right at the end of Hidalgo, the main street with shops and restaurants. Very easy to find walking from the ferry and easy to go try out other restaurants in the area.

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right on Play Norte, close to amazing restaurants, live music, and shopping. The staff was always helpful and the rooms were clean and comfortable. Having a fridge and stove was an extra convenience. I'm always looking forward to my next visit.
Stayed 6 nights in Nov 2024