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Ixchel Beach Hotel

3.5 star property

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Photo gallery for Ixchel Beach Hotel

On the beach, white sand, sun loungers, beach umbrellas
Front of property - evening/night
Minibar, in-room safe, blackout drapes, iron/ironing board
Reception
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Playa Norte, Isla Mujeres, QROO, 77400
  • North Beach
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪9 min walk‬
  • Dolphin Discovery
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 1119 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront

View from room

Suite, 1 Bedroom, Beachfront

  • 1367 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Terrace/patio

Suite, 2 Bedrooms

  • 1593 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 2 Bedrooms, Beachfront

View from room

Suite, 2 Bedrooms, Beachfront

  • 1840 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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The price is $197
per night
includes taxes & fees
May 23 - May 24
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About this property

Ixchel Beach Hotel

3.5-star hotel in Centro - Supmza 001
Spend the day on Ixchel Beach Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Ixchel Beach Hotel offers 111 accommodations, which are accessible via exterior corridors and feature minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the hotel's private white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Ixchel Beach Hotel and enjoy amenities like a fitness center.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a garden and a terrace. Complimentary self parking is available on site.

Ixchel Beach Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalak

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 2 buildings
  • 6 floors
  • Built in 2006
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400 per day
Cribs (infant beds) are available for MXN 300 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 3960 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1980 (roundtrip), (from 2 to 18 years old)
  • Crib (infant bed) fee: MXN 300 per day
  • Rollaway bed fee: MXN 400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel
Ixchel Beach Hotel Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Hotel Hotel Isla Mujeres

Ixchel Beach Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1005 reviews
Rating 8 - Good. 167 out of 1005 reviews
Rating 6 - Okay. 33 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Cypress

Stayed 2 nights in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing getaway and great location!

This hotel is right on Playa Norte which was a beautiful beach with calm waters. Easy walk to the ferry terminal as well as a lot of wonderful restaurants. We came in late January and the vibe was very quiet. The one bedroom suite was spacious with a kitchenette and balcony. And the staff at this hotel was incredibly helpful and responsive to any need!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here so close to everything and beautiful beach. Had an issue with room and management took care of us right away. Definitely would stay again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
PERFECTION
Stayed 6 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was helpful and kind! The property was beautiful and right on the beach. It was a dream vacation for us!
Stayed 3 nights in Jan 2025

10/10 Excellent

Clarence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable, location to shopping and restaurants is perfect and best beach on the island.
Stayed 7 nights in Jan 2025

8/10 Good

Jaimé, Northampton

Stayed 11 nights in Jan 2025

8/10 Good

Charleen renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Very clean. Right on the most beautiful beach. Walk to all the restaurants and shopping
Stayed 7 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly one of the best vacations our family has ever experienced, and we’ve been fortunate to visit some incredible places around the world. Everything about this trip exceeded our expectations! From the exceptional staff and the cozy, heavenly beds to the delicious drinks, fantastic food, perfect weather, pristine ocean, and the softest sand. Every detail was absolutely wonderful! This is the best location on the island!!! We felt completely safe throughout our trip. The vendors are quite clever, often approaching with lines like, “Remember me? I was your waiter last night. Where are you headed today? Let me help you.” A friendly “Nice to see you!” and continuing on your way works perfectly!
Stayed 7 nights in Jan 2025

10/10 Excellent

Damla, Berlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Great location. Great drinks.
Stayed 7 nights in Jan 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ixchel Beach Hotel was an excellent choice. It was recommended by friends who have been there many times. The location is excellent for its convenience to shopping, dining, and the beautiful beach. Staff is helpful and friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Gregory J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Loved the 2 bed suite. The staff was great, always available but not in your face. Would definitely stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beaches
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Isla Mujeres!

Amazing location, incredible staff, rooms were clean and beautiful. Loved it all will definitely be back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing beach and pool and very very friendly and helpful staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Jeremy Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great property… close to everything
Stayed 4 nights in Dec 2024

8/10 Good

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful view and friendly staff. The room was amazing. We had a two room suite which included a condo style apartment with an additional room attached for the kids. The restaurant was outside and was limited for choices. But worked well for beach food at the chairs. It was super loud and noisy Saturday night due to a neighboring club having a special function that went til 4:30a (we weren’t excited about that) Also, there is a public street that separates the two hotel buildings. This made it so the hotel didn’t feel as private especially when you would go to the beach. A lot of random tourists from the ferry or catamaran tours would crowd your seating area and literally park right in front of you. The beach was great to walk and the famous walking street was a block away. Easy access to other restaurants. I would come back easily.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cassie, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times, always top notch service!
Stayed 7 nights in Dec 2024

10/10 Excellent

Varun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most relaxing stay!

1. Great location, love the access to the beautiful beach, we saw one of the most glorious sunsets we have ever seen. Access to the restaurants and downtown, love the vibe, food and atmosphere. 2. Great swimming pool, especially the shallow one for little kid, our kid played there for hours. Between playing on beach and in pool he spent days and wouldn’t want to leave. 3. Big spacious rooms, comfy beds, nothing fancy yet so relaxing. 4. Last but not the least the staff. Everyone was so nice and stress free, starting with the manager Mauricio who greeted us with a huge smile and vibes of relaxation. After that everyone we interacted with, be it Guillermo or Pepe at front desk who always had a smile on their face, juileta and Gonzalez at the restaurant who customized dishes to our choices, Martha, Adrianna and Sandra who helped ensure smooth checkout and many others whose names I may not remember (I apologize) but every time you run into staff, you will never get a vibe of stress or frustration but rather a warm welcoming smile. And a lot of it is attributed to Mauricio who leads with great example! 5. Lastly we casually asked if we could do a late checkout, they unfortunately had another reservation for our room, but they took their hospitality to another level by providing us another room and letting us use it until however long we desired. We needed it only for couple extra hours but their willingness to let us have it until much later in day just speaks to their hospitalit
Stayed 3 nights in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at Ixchel Beach! The staff could not have been more accommodating. It is a stunning property closer to everything you need for a wonderful stay on Isla Mujeres.
Stayed 4 nights in Dec 2024

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Great family friendly property in a great location.
Stayed 7 nights in Dec 2024

4/10 Poor

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and the beach was pristine. Unfortunately there was a palapa on the beach in front of the hotel that had blaring music all night until 5am. I’ve never had such an intense night at a hotel. It wasn’t just inconvenient it was ridiculously loud and unbearable. Unfortunately it was outside of the hotel’s control, so there was nothing they could do. This hotel would have been wonderful otherwise.
Stayed 5 nights in Dec 2024