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Villas HM Paraiso del Mar

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas HM Paraiso del Mar

Outdoor pool, pool umbrellas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
2 bars/lounges, poolside bar
Exterior
Superior Suite, Jetted Tub | Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Holbox Beach
    2 min walk
  • Holbox Church
    12 min walk
  • Whale Shark Pier
    12 min walk

Room options

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Master Suite

  • 947 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub | Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Superior Suite, Jetted Tub

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Junior Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Single)

Premium bedding, in-room safe, free cribs/infant beds, free WiFi

Junior Suite (Single)

  • 484 sq ft
  • Sleeps 1
  • 1 Twin Bed

About this property

Villas HM Paraiso del Mar

4-star Isla Holbox hotel steps from Holbox Beach
At Villas HM Paraiso del Mar, hit the beach, dine onsite at Paraiso del Mar, or enjoy a drink at one of the hotel's 2 bars/lounges.
Villas HM Paraiso del Mar offers 84 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Isla Holbox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Villas HM Paraiso del Mar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. After a day at the beach, enjoy amenities at Villas HM Paraiso del Mar like an outdoor pool and a children's pool.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a garden and a terrace.

Villas HM Paraiso del Mar is a smoke-free property.

Paraiso del Mar - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

All inclusive details

All-inclusive room rates at Villas HM Paraiso del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:00 PM on request

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Paraiso del Mar

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • 3 floors
  • Built in 2002
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 145 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Villas Paraiso Mar
Villas Paraiso Mar Hotel
Villas Paraiso Mar Hotel Isla Holbox
Villas Paraiso Mar Isla Holbox
Villas HM Paraiso Mar Hotel Isla Holbox
Villas HM Paraiso Mar Hotel
Villas HM Paraiso Mar Isla Holbox
Villas HM Paraiso Mar
Hm Paraiso Del Mar Isla Holbox
Villas HM Paraiso del Mar Hotel
Villas HM Paraiso del Mar Isla Holbox
Villas HM Paraiso del Mar Hotel Isla Holbox

Villas HM Paraiso del Mar Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 301 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clarence

Stayed 4 nights in Jul 2024

10/10 Excellent

karim

Stayed 7 nights in Jun 2024

8/10 Good

Adil

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Aug 2024

4/10 Poor

Edgar

Traveled with family and small children
Disliked: Cleanliness, amenities
The hotel needs urgent maintenance. The room shower was not cleaned properly. The pool ladder was loosen, concrete surrounding the pool was cracked. The restaurant buffet can be improved, poor offer and lack of flavor. The outdoor shower between the beach and hotel is a terrible safety hazard, the water stream was pointing everywhere but the floor, there was a power cord running next to the water pipe, huge risk of electrocution. The Tiki Bar staff got confused in two occasions what we ordered, by the way, we were talking the same language, Spanish which is my mother tongue, same as theirs. I would definetely go back to this hotel once those issues are corrected.
Stayed 5 nights in Jul 2024

6/10 Okay

priscilla

Liked: Cleanliness
Beach in this area is much nicer than near downtown. Food was not so great here and hotel is pretty dated. I’d likely stay at a neighboring hotel next time, since we loved this beach.
Stayed 7 nights in Jul 2024

10/10 Excellent

Cecilia, CHAPEL HILL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful island, nice property, amazing staff. Thank you!
Stayed 7 nights in Jun 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
It was a nightmare, If it's raining, you wont be able to go to the only restaurant... they don't have umbrellas, everything is wet! Meal hours are very short, lunch and dinner are no good, breakfast is ok. And you can tell, staff is not happy! the staff keeps asking you for a signature, even when you have the all inclusive plan, is a bother... I will never go back to this Hotel! I know is not their fault about the weather, but they have to understand that we came from another country and find it like that, is a bummer... AT LEAST they could be nicer, and TRY to help you have a little fun in your vacation! the only nice person was the night guy, Alejandro, who was telling me and my wife, the story of the racoons in the Hotel, at least, he would smile and talk to us, everyone else was so serious, and stiff, but this guy Enrique... I don't know how can he be working in front of people! he was beyond rude.
Stayed 3 nights in Jun 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !! Resturaunt and food average.
Stayed 9 nights in May 2024

10/10 Excellent

Zornitsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for relaxing vacation, food was ok, the beach except the nasty black thing you have to walk before you go to the water is one of best I ever seen. Water is Cristal clear and full of sea life. Staff is very friendly and helpful.
Stayed 7 nights in Jun 2024

8/10 Good

Joo, Marysville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Juana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is BEAUTIFUL so close to the beach I love how it’s one of the less busy beaches which gives you that peace and relaxation. And if you want to do any tours need transportation food anything you can schedule or get all that there at the hotel. The staff was nice I had a great time staying here. I would definitely recommend. (I was iffy at first because it was one of the more older properties on the island but the pictures don’t do it justice!! Much better in person) there’s also some beach clubs and great restaurants less than a 5 minute walk from the property… anyways we loved it.
Stayed 5 nights in May 2024

10/10 Excellent

Lauryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were exceptionally nice to us the entire time and accommodated to our every need, and were flexible when our plans changed last minute. The resort is absolutely beautiful and very peaceful if you aren’t looking to stay around the party scene. Would come back again and again!!
Stayed 4 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Justo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazingly awesome!!
Stayed 4 nights in May 2024

6/10 Okay

PORFIRIO

Liked: Cleanliness
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Nice stay
Quaint place, majestic almost with a lot of foliage, and amazing staff. Giovani is the absolute best, works long days but whether at breakfast or on the beach, he went above and beyond.
Stayed 4 nights in May 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Tor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach, 30 seconds from the room. Staff were really attentive.
Stayed 9 nights in Apr 2024

10/10 Excellent

Roi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying in the hotel. The room was nice, good breakfast, a very convenient location, friendly staff, and all in all, a very good time, especially for what you pay. Only negetive was the shower, terible showerhead, it a was pain to take showers after the beach but i would definitely recomand the place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Solo Trip
It was an amazing stay and the hotel helped with the transportation from the airport to the hotel. The staff was kind, courteous, and efficient. The hotel was gorgeous and it’s position on the beach was incredible
Stayed 5 nights in Apr 2024

8/10 Good

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how shady this property was and how close it was to the beach. It's nice to be able to seek refuge in the shade easily. The air conditioning and fan worked great. I also love how cute this property is. Everyone works hard to maintain it. It's nice that it's probably only a 10 minute walk to downtown from the beach, so great location and still quiet. My only criticism is having to sign every drink and food item I ordered. I thought it was interesting they give you bracelets to wear to let them know your all inclusive or whatever but they are constantly asking what room number you're in and to sign for the items you consumed. I think it's for tracking purposes but I found it a bit annoying. OVERALL I would definitely recommend this property.
Stayed 5 nights in Apr 2024

6/10 Okay

Amar

Traveled with group
Liked: Cleanliness, staff & service
A good stay but a 3 star.
Well I would start of by saying that it is definitely a brilliant 3 star hotel with a (small) pool. By no standards we found this to be 4 stars. The Positives : 1) Breakfast. Very nice breakfast , with lot of options that also get changed on a daily basis. 2) Most service staff were really helpful , but especially the ones in the restaurant and bars. (Front desk guys seemed overworked) 3) Rooms are large with enough place to put your luggage and the hammock in the balcony (if provided) is a nice touch ! Cons: 1) Lack of attention ? We reserved for two rooms and Ofcourse even messaged at the time of reservation for these together. Forget connecting rooms but the two rooms were like on either end of the resort ! No apolobgy or explanation given. 2) Mind you, not all junior suites have a Balcony! Even though advertised. One of the rooms has a balcony but twin beds, the other had a king but no balcony. Again, no explanation provided. 3) The AC was really straining itself to cool down the room (807). We didn’t complain as it didn’t bother us and put the fan on but in peak summer this is a problem. 4) If you’ve trouble climbing, most of their rooms are up a winding wooden staircase. Would have been nice if they would give us an intimation before. The other room (232) was on the third level. 5) The mattress was good but the pillows have seen better days. 6) The bathroom was really like one in a motel. Even the basin :(
Beautiful water but beach is full seaweed
Hotel exterior
Stayed 3 nights in Apr 2024

6/10 Okay

Amar

Traveled with group
Liked: Cleanliness, staff & service
A good stay but a 3 star.
Well I would start of by saying that it is definitely a brilliant 3 star hotel with a (small) pool. By no standards we found this to be 4 stars. The Positives : 1) Breakfast. Very nice breakfast , with lot of options that also get changed on a daily basis. 2) Most service staff were really helpful , but especially the ones in the restaurant and bars. (Front desk guys seemed overworked) 3) Rooms are large with enough place to put your luggage and the hammock in the balcony (if provided) is a nice touch ! Cons: 1) Lack of attention ? We reserved for two rooms and Ofcourse even messaged at the time of reservation for these together. Forget connecting rooms but the two rooms were like on either end of the resort ! No apolobgy or explanation given. 2) Mind you, not all junior suites have a Balcony! Even though advertised. One of the rooms has a balcony but twin beds, the other had a king but no balcony. Again, no explanation provided. 3) The Aircondotioner was really straining itself to cool down the room (807). We didn’t complain as it didn’t bother us and put the fan on but in peak summer this is a problem. 4) If you’re an old person , or a person differently abled, most of their rooms are up a winding wooden staircase. Would have been nice if they would give us an intimation before. The other room (232) was on the third level. 5) The mattress was good but the pillows have seen better days ! 6) The bathroom was really like one in a motel. Even the basin :(
Beach exterior
Room exterior
Beach : lots of weed
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicole, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for the first time with my teenage daughter and had an amazing time. It was better than expected in every way. So many photo opportunities. We loved our room, balcony, beach access, pool and the staff was extremely welcoming. We had the included breakfast and it was delicious. We can’t wait to come back with the rest of our family.
Stayed 2 nights in Apr 2024