See all properties

Villas HM Palapas del Mar

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, sun loungers
Lobby
Poolside bar
On the beach, white sand, sun loungers, beach umbrellas
Poolside bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Holbox Beach
    2 min walk
  • Holbox Church
    12 min walk
  • Tamashi
    3 min walk
  • Club de Playa Mantarraya
    5 min walk

Room options

View all photos for Junior Suite Superior sea front: 1 king bed or 2 queen beds

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

  • 452 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite (Single)

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite (Single)

  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed | In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite Superior: 2 queen beds o 1 king bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds | In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite with private pool: 2 queen beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds | In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite sea front and private pool: 2 queen beds

  • 344 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

About this property

Villas HM Palapas del Mar

4-star Isla Holbox hotel steps from Holbox Beach
At Villas HM Palapas del Mar, hit the beach, dine onsite at Restaurante Bufé, or enjoy a drink at one of the hotel's 2 bars/lounges.
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Villas HM Palapas del Mar features 2 outdoor swimming pools. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands.

Villas HM Palapas del Mar is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:30 AM.
Restaurante Bufé - Onsite buffet restaurant.

All inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 993 reviews" "
Rating 8 - Good. 260 out of 993 reviews" "
Rating 6 - Okay. 85 out of 993 reviews" "
Rating 4 - Poor. 29 out of 993 reviews" "
Rating 2 - Terrible. 33 out of 993 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Irene, Gastonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the facilities are great, the staff is amazing helpful and friendly and the food is great. The beach and pools are fantastic and you can have a great time in the hotel. We experienced an hurricane during our stay but the staff was always very nice and make it easier for us to feel safe and comfortable. Fully recommend the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

trevor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Very private rooms. The private pool on extremely hot days is wonderful. The morning breakfast and rooftop sushi bar for pool are amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place on an amazing island!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rocio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property, don't forget your mosquito repelent!!
Stayed 4 nights in Aug 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service
A bit overpriced. The air conditioner made noise at night.
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Situated slightly further out of town meant it was peaceful but a very easy walk. Great facilities with two pools and its own beds on the beach over the track. Food and drink options were varied. Felt very upmarket and value for money. Would definitely go back and would recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2024

8/10 Good

Cátia Matos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Sascha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Super for family with kids
Food is more authentic in HM paraiso but pool, restaurant, pool bar, sand and beach front all closer together.
Stayed 6 nights in Aug 2024

6/10 Okay

Ofer

Traveled with family
The property is really nice but the service and food were below our expectations after coming here from other locations like Tulum and Playa.
Stayed 2 nights in Aug 2024

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the seaview room with pool. All the bottoms ones had a pool. The view wasn't seaview, but it was the front of the property closest to ocean. This room was the most private which was nice for us since we didn't have kids. It was good for the days that we worked remotely as we had the nice relaxing view.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jaime

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Requested a Ocean Front, But the room had no ocean view, WIFI never worked in the room, AC put inside a closet with doors, so half of the AC stays inside the closet. Service 0, Got no solution on my claims. Depressing place, For the price we paid, I think there are better options at a better price. The upper pool they had to remove a glass cause of the hurricane but they only put a precaution tape. Very unsafe. Depressing
Stayed 4 nights in Jul 2024

6/10 Okay

jonathan

Traveled with family
Liked: Amenities
The place isn’t bad, but it is not great. Room and showers need work. The mosquitoes could make it through the crack in the door and would get bit at night. Just our room don’t know about others. Just enough water pressure to come out of the shower head. Other than that food was good and the pools were nice.
Stayed 4 nights in Jul 2024

2/10 Terrible

Elda

Traveled with family
Disliked: Staff & service
Avoid
The lobby staff was horrible. They nickel and dime you. No one knew the towel deposit. We got different amounts from two different employees. They also wanted to verify how I got my hotel stay price.
Stayed 2 nights in Jul 2024

4/10 Poor

Martha, Camarillo

Traveled with family
Disliked: Property conditions & facilities
Checking in was not good the property is not accessible for handicapped people
Stayed 2 nights in Jul 2024

2/10 Terrible

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible lobby service! The hotel nickel and dimes you!
Stayed 2 nights in Jul 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Dustin Joseph Keith

Liked: Cleanliness
Stayed 5 nights in May 2024

6/10 Okay

Araceli

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Aide

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing , weather was not great, but the staff was super helpful and accommodating to all the guest. We did do all inclusive and wheh we arrived we come to find out it is limited and there is a premium all inclusive which was not offered when we booked. Bit other then that the options of food and drinks was good.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great staff. Beautiful beach.
Stayed 1 night in Jun 2024

10/10 Excellent

Aide

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, food and drinks good, due to weather location was flooded but staff was great
Stayed 5 nights in Jun 2024

10/10 Excellent

Ernesto Garza

Stayed 5 nights in Jun 2024

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Quiet & private. Great staff. Beautiful beach
Stayed 1 night in Jun 2024