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Hotel Villas Caracol

3.5 star property

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Photo gallery for Hotel Villas Caracol

Restaurant
Junior Double Room, Partial Ocean View | 3 bedrooms, minibar, in-room safe, free WiFi
Front of property
Front of property
Junior Double Room, Pool View | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Air conditioning
$268
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Avenida Damero, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪1 min walk‬
  • Holbox Letters
    ‪19 min walk‬
  • Holbox Ferry
    ‪4 min drive‬

Room options

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Double Room, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Pool View

Junior Room, Pool View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Room, Pool View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony, Partial Ocean View

Junior Room, Balcony, Partial Ocean View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Room, Balcony, Partial Ocean View

  • 484 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Partial Ocean View

Junior Double Room, Partial Ocean View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Double Room, Partial Ocean View

  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Pool View

Superior Room, Pool View | 3 bedrooms, minibar, in-room safe, free WiFi

Superior Room, Pool View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | Living area | 43-inch Smart TV with cable channels

Apartment

  • 3 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Junior Room, Garden View

Junior Room, Garden View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Room, Garden View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Balcony, Garden View

Junior Double Room, Balcony, Garden View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Partial Sea View

Superior Room, Balcony, Partial Sea View | Terrace/patio

Superior Room, Balcony, Partial Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View | 3 bedrooms, minibar, in-room safe, free WiFi

Superior Room, Balcony, Garden View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

AWA Holbox Hotel Boutique - Beach Front

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 309 reviews
AWA Holbox Hotel Boutique - Beach Front

About this property

Hotel Villas Caracol

3.5-star Isla Holbox hotel steps from Holbox Beach
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, tour/ticket assistance, and a garden.
Hotel Villas Caracol offers 16 accommodations with minibars and espresso makers. 43-inch Smart televisions come with cable channels.

This Isla Holbox hotel provides complimentary wireless Internet access. Additionally, rooms include safes and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Isla Holbox hotel also offers an outdoor pool, tour/ticket assistance, and a garden.

Hotel Villas Caracol has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 10:30 AM.
Hotel Villas Caracol has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.72 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Hotel Villas Caracol Hotel
Hotel Villas Caracol Isla Holbox
Hotel Villas Caracol Hotel Isla Holbox

Hotel Villas Caracol Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really cute, clean and great location. Food & drinks were really good. Love the vibes and the staff are the best, Natalia in the pool bar is the best. The owner are really sweet.
Stayed 4 nights in May 2025

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff. Love the on-site restaurant. The food is amazing
Stayed 6 nights in May 2025

10/10 Excellent

Patricia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas Caracol is a hidden gem that offered us the tranquility and beauty we were seeking. The beachfront is stunning and the location is perfect for couples and families wanting to relax away from the island's noise. The property is lush, with beautifully decorated rooms that feel private, resembling treehouses. To my delight, the staff surprised me with a birthday celebration, complete with cake, champagne, and balloons in my room. The exceptional service continued with delicious drinks from bartender Natalie at the swim-up bar. Cleanliness was top-notch, and every meal was better than what we've had at other hotels, highlighting their focus on guest satisfaction. I especially enjoyed a wonderfully relaxing massage. Punta Moquito is beautiful, and while we didn't want to leave, the location made getting to town easy. If you’re looking for a perfect getaway, just book it!
Stayed 2 nights in May 2025

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
This place was an absolute gem! Small property and perfect for easy access to the pool.
Stayed 2 nights in May 2025

10/10 Excellent

Neczar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff! Beautiful stay right on the water. Easy communication on WhatsApp.
Stayed 4 nights in May 2025

10/10 Excellent

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute pearl of a property. Rustic but luxurious. So child friendly but also lovely for adults too. We had a great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

LaWand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! From checking in to checking out. The staff treated us like family. Food was delicious and that was every single meal. I highly recommend this resort and would definitely stay here again. Highly satisfied with our stay. Thank you Villas Caracol for an unforgettable stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious and staff very friendly. Such a great customer service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a fantastic time! The location is beautiful, surrounded by stunning scenery. The staff were friendly and welcoming, making our stay even more enjoyable. One of the highlights was the adorable raccoons in the area, which were simply amazing to see up close. Highly recommend this place for a great stay!
Stayed 6 nights in Nov 2024

10/10 Excellent

philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un e semaine en famille fabuleuse

Le lieu est magnifique. L’entretien du site est parfait. Le personnel au petit soin. Un cocon où nous avons pu nous reposer, les enfants s’amuser entre piscine, plage et mer et une belle faune et flore et un très bon restaurant … …. Bref une semaine formidable ! Certainement un des meilleurs hôtel de l’île si ce n’est le meilleur ! Merci
Stayed 5 nights in Apr 2025

10/10 Excellent

Laure

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel propre, joliment décoré, un véritable havre de paix. Des attentions tout au long du séjour, avec cocktail de bienvenue, un personnel aux petits soins tellement que ça en est presque gênant! La plage est paradisiaque, la piscine ombragée offre un calme apaisant. Le petit plus : le cocktail offert lors du coucher du soleil! Nous y retournerons avec plaisir!
Stayed 2 nights in May 2025

10/10 Excellent

Sune Stampe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, property conditions & facilities
Las chicas de recepción y la gente de restaurante son muy simpático y amable!
Stayed 2 nights in Mar 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mysigt hotell vid stranden

Hotellet låg fantastiskt fint vid stranden. Fanns solbäddar som hörde till hotellet. Fint och stort rum för fyra personer. Fin inredning. Personalen väldigt trevlig och hjälpsam. Det enda som var mindre bra var väntetiden i restaurangen. Vi väntade ofta väldigt länge på mat och frukost. Jag rekommenderar ändå verkligen att bo här.
Stayed 4 nights in Dec 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente TODO

El hotel es excelente, desde las instalaciones, el servicio, la atención, amabilidad, la comida del restaurante es buenísima, la comodidad de la habitación, hasta la despedida de todos es un gran detalle. Muy recomendable!
Stayed 3 nights in Dec 2024

8/10 Good

Gabriela

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!
Stayed 4 nights in Nov 2024

10/10 Excellent

Domingo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debo resaltar principalmente la atención del personal, meseros, chef, capitanes, encargados, camaristas, recepción, todos hacen un excelente trabajo. La comida es deliciosa, recomiendo ampliamente el hotel. Lo que pidas está bien hecho.
Stayed 5 nights in Nov 2024