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DoubleTree by Hilton Iquitos

5.0 star property

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Photo gallery for DoubleTree by Hilton Iquitos

Exterior
Bar (on property)
Lobby
Lobby
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Breakfast available

Explore the area

Map
Napo 258, Iquitos
  • Plaza de Armas
    ‪1 min walk‬
  • The Iron House
    ‪1 min walk‬
  • Iquitos Cathedral
    ‪2 min walk‬
  • Iquitos (IQT-Coronel FAP Francisco Secada Vignetta Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Mini Fridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Victoria Regia Hotel

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (216)
The price is $108
per night
$108 total
includes taxes & fees
Mar 17 - Mar 18
Victoria Regia Hotel

About this property

DoubleTree by Hilton Iquitos

5-star Iquitos hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Iquitos offers 60 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body scrubs. A variety of treatment therapies are provided, including reflexology.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2745 square feet (255 square meters) include a conference center. This luxury hotel also offers an outdoor pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

DoubleTree by Hilton Iquitos is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Iquitos has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 13.20 for adults and USD 13.20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (2,745 square feet of space)
  • Meeting rooms

Outdoors

  • In a national park
  • Terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 13.20 for adults and USD 13.20 for children
  • Airport shuttle fee: USD 27 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 20329398642

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Dorado Plaza Business
El Dorado Plaza Business Iquitos
El Dorado Plaza Hotel
El Dorado Plaza Hotel & Business
El Dorado Plaza Hotel & Business Iquitos
Hotel El Dorado Plaza
El Dorado Plaza Hotel And Business
El Dorado Plaza Iquitos
DoubleTree Hilton Hotel Iquitos
DoubleTree Hilton Iquitos
DoubleTree Hilton Iquitos Hotel
DoubleTree by Hilton Hotel Iquitos
El Dorado Plaza Hotel Business
DoubleTree by Hilton Iquitos Hotel
DoubleTree by Hilton Iquitos Iquitos
DoubleTree by Hilton Iquitos Hotel Iquitos

DoubleTree by Hilton Iquitos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 316 reviews
Rating 8 - Good. 67 out of 316 reviews
Rating 6 - Okay. 33 out of 316 reviews
Rating 4 - Poor. 9 out of 316 reviews
Rating 2 - Terrible. 11 out of 316 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Flor

Stayed 3 nights in Nov 2024

6/10 Okay

Elmer

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
People are nice hotel really needs updating
Stayed 3 nights in Nov 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and has air conditioning. Other hotels don’t have air conditioning.😛
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

Stayed 1 night in Oct 2024

10/10 Excellent

Herve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location
Stayed 1 night in Oct 2024

10/10 Excellent

Herve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good location.
Stayed 1 night in Oct 2024

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got injured while out on the Amazon river. I was able to relax and rest at this beautiful hotel for a couple of days. Food, drinks and room service were above and beyond. I cannot thank you enough for this great establishment
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with room service
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy, Arlington

Stayed 1 night in Sep 2024

8/10 Good

Rosa, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with Hilton as always!
Stayed 3 nights in Sep 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
There is no competition in Iquitos as this is the nicest hotel in Iquitos. That said, it’s not to the standard of a typical Hilton and is extremely overpriced for what it is. I was shocked they had a live band playing really loud on Friday night inside the hotel that makes it impossible to rest/sleep inside any room of the hotel, regardless of floor. I recommend checking out the Google reviews as it’s an ongoing issue for guests/tourists who have early morning tours. The buffet is good, but not $10 good but very convenient. They offer a shuttle that’s extremely overpriced for 110 soles, however you can get a car service from Iquitos airport for 45 soles with no reservation. I had one load of laundry and they charged me $45USD—convenient, yet terribly overpriced. All said, it’s a nice place with air conditioning and during the week it is relatively quiet. Keep in mind that these rooms are not sound pride in any way and you will hear traffic noise from the moto-taxis from the rooms on the front side of the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles, Cocoa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property is noisy but that's not necessarily a negative. It's Plaza de Armas it is expected to have a lot of people trying to sell you tours or other stuff. Just always be aware of those around you. Overall, the hotel is really nice. The food and drinks were superb. I recommend the Double Tree Iquitos and will return some day.
Stayed 3 nights in Sep 2024

6/10 Okay

Kathryn

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This hotel is quite overpriced for what it is. The rooms are not noise proof. If you stay in the front side of the hotel you will hear the tuk tuk motors and if you stay on the back side, you will hear the restaurant and pool noise. There is a disconnect in communication between the Expedia app and reception. I prepaid on the app and the hotel wanted to charge me again when I checked in. It was resolved because I had the receipt handy —but it took about 30 minutes. I also had staff knocking on my door (even with the do not disturb sign) telling me I needed to check out when my booking was until the next day. This took me about 30 minutes to resolve (again because I had the reservation receipt). The breakfast is a buffet has options for vegetarians. However, $10 USD is quite over-priced compared to other local options. However it is convenient! The atmosphere of the restaurant is loud and feels more like a roadside holiday inn than a Hilton. They do not accommodate an ayahuasca pre-diet. If you’re looking for a very nice meal, Dawn on the Amazon cafe is walking distance especially if you need vegetarian, vegan, or ayahuasca pre-diet options. For the price, I don’t feel like the hotel or restaurant is worth the price—especially with all the booking errors and impersonal service. I stayed at this place to treat myself, but am leaving here quite disappointed. I’ve stayed at other hotels in Iquitos for a fraction of the price w quiet rooms and much friendlier staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a typical Hilton Hotel in terms of rooms, amenities, staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Noe, Arequipa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good staff
Stayed 3 nights in Aug 2024

6/10 Okay

Brian

Stayed 3 nights in Aug 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and there was plenty of lounge seating in the lobby area which was nice to work in and charge my phone while I waited for my room to be ready. Room service food was decent. Customer service was good. The only thing was that my room was facing the street and being in the very busy Plaza de Armas, the only times it wasn’t loud were between the hours of 130am and 6am. Mototaxis are up and down this street all the time and it is loud. It would be great if they took that into consideration and sound proofed the windows. Definitely take high quality, noise cancelling earbuds with you so you can sleep.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great restaurant.
Stayed 1 night in Jul 2024

2/10 Terrible

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Adrian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Support local not these sharks
The fron desk women were nice at first untill I had guest which they then wouldn't let up into the room i paid for. It was really odd to me that they would deny my guest entrance into the hotel. Then on my last day I asked for a late check out and they said they couldn't due to no rooms available and new guest checking in at 2pm. So I booked another room in the same hotel and went downstairs to check into another room. They were shocked me getting another room with no availability because they were caught in a lie. They then said they could give me a late check out and would cancel my booking. I am still going back n forth with Hotels.com about that. Save your time n money and book down the street at Casa Roni directly. Support local and not these sharks Hotel.com and Hilton.
Stayed 1 night in Jul 2024

4/10 Poor

Tanny

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Iquitos is a town that does not feel welcoming to tourists, even though it is the passage to those visiting the Amazon.
Stayed 1 night in Jun 2024

4/10 Poor

Gisella

Stayed 3 nights in Jul 2024