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Antay Hotel & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Antay Hotel & Spa

2 indoor pools, 4 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas
Front of property
Superior Suite, 1 King Bed, Non Smoking | Terrace/patio
Junior Suite, 2 Queen Beds, Non Smoking (Doble) | View from room
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Avenida Chile 1108, Arica, Arica y Parinacota, 1000000
  • Arica Casino
    9 min walk
  • Station Arica-La Paz
    11 min walk
  • Parque Nacional Lauca
    13 min walk
  • Arica (ARI-Chacalluta)
    24 min drive

Room options

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Terrace (Single)

Junior Suite, 1 Queen Bed, Non Smoking, Terrace (Single) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking, Terrace (Single)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking (Doble)

Junior Suite, 2 Queen Beds, Non Smoking (Doble) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds, Non Smoking (Doble)

  • City view
  • Sleeps 2
  • 2 Queen Beds

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The price is $103
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$103 total
includes taxes & fees
Dec 8 - Dec 9
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About this property

Antay Hotel & Spa

3.5-star Arica hotel with 2 restaurants
Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center.
Antay Hotel & Spa offers 129 accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 8 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Antay Hotel & Spa features a full-service spa, 4 outdoor swimming pools, and 2 indoor swimming pools along with a spa tub and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 8 meeting rooms. This beach hotel also offers a children's pool, a fitness center, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Antay Hotel & Spa is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Alborada - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alborada

Things to do

  • 2 indoor pools
  • 4 outdoor pools
  • Arcade/game room
  • Art gallery
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Playground
  • Sauna
  • Shopping mall
  • Spa tub
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 4 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 8 years old are not allowed in the spa

Property is also known as

Antay Hotel Arica
Antay Hotel
Antay Arica
Antay Hotel & Spa Hotel
Antay Hotel & Spa Arica
Antay Hotel & Spa Hotel Arica

Antay Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 121 reviews" "
Rating 8 - Good. 20 out of 121 reviews" "
Rating 6 - Okay. 6 out of 121 reviews" "
Rating 4 - Poor. 4 out of 121 reviews" "
Rating 2 - Terrible. 4 out of 121 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antay Hotel is excellent, probably the best hotel in town. During my stay, I always had the feeling that the personnel was willing to accommodate my needs and help with any request. This is an excellent choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations. Room was spacious, clean and comfortable. View from veranda was spectacular! Breakfast was awesome!
Stayed 5 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

10/10 Excellent

julie

Stayed 7 nights in Jan 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Arica central.
Stayed 1 night in Jan 2024

8/10 Good

julie

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ramiro

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Riccardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel overall is good. However housekeeping and, most of all, the service at the restaurant was bad. We had lunch the first and had to wait an unacceptable long time. We have some food sensitivities, but the staff seems not to understand how this is important. I was sick for a couple of days, and my wife was not allowed to take my included breakfast to our room, saying that there was an extra charge for room service. I asked for fried eggs at breakfast, but they told me that.the egg service was only for omelets (!!!). Not really a 5-star service.
Stayed 6 nights in Oct 2023

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
i didnt like the breakfast with no option to take it to your room. if your wife wants to sleep in you cannot take her breakfast to the room. it is against the rules. there should be local olives and fresh local bread for breakfast.
Stayed 9 nights in May 2023

6/10 Okay

Aldo R

Stayed 5 nights in Apr 2023

10/10 Excellent

Cassiano

Stayed 4 nights in Mar 2023

8/10 Good

CAROL

Stayed 2 nights in Mar 2023

10/10 Excellent

Bob

Stayed 1 night in Mar 2023

8/10 Good

Carmen

Stayed 5 nights in Jan 2023

2/10 Terrible

Catherine

Stayed 2 nights in Jan 2023

10/10 Excellent

Victor

Stayed 2 nights in Jan 2023

8/10 Good

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay!

10/10 Excellent

Medelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the indoor heated pool, exercise area, restaurant service. I was please with the breakfast option, and the magnificent view of the Morro de Arica, and partial view of the ocean from my room. I truly enjoyed my stay, thank you very much for your services.
Stayed 3 nights in Jan 2022

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible Service, incompetent management
Ignorant staff, lack of training & the most infuriating service I have ever received from start to finish. The hotel is nice but the staff have no idea what they should be doing, have no direction and the vast majority are just plain rude. Check in I was told by concierge that I had to join the long Check Out queue. After 45 minutes I was told I couldnt check in until 3pm & the concierge then took my bag. So a 45 minute wait to drop a bag. When I returned at 3pm there were 4 members of staff standing behind the frontdesk but only 1 was serving guests. A large queue of guests and again waited around 30 minutes to complete the rudest & longest check in process I have ever experienced. The room itself was great. But then the poor service continued. No one available at the Spa reception - when they finally arrived they are rude and unhelpful. At breakfast the first morning we arrived - waited outside for around 5 minutes but didnt see a single member of staff so entered the restaurant, ate breakfast and left before even seeing anyone. The next day the 8 staff in the restaurant were all over the place. No guest is allowed to touch anything on the buffet (although we had yesterday!) - this "covid" process is a chaotic mess? The night before we waited 50 minutes for a side of fries and 30 minutes for a draft beer (to be told there was now no draft beer). Also whilst arranging a late check out the receptionist dealing with me picked up the phone mid conversation and answered a call.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jan 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in all areas very friendly and kind. Always smiling and helpful. The food was very good with large portions that could be shared. Very clean. Outdoor pool and hot tub was unseated. Indoor pool area like a sauna. Great indoor play area for small children with a fee.
Stayed 1 night in Jan 2020