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The Banjaran Hotsprings Retreat

5.0 star property

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Photo gallery for The Banjaran Hotsprings Retreat

Interior
Exterior
2 restaurants, breakfast served
Property amenity
2 restaurants, breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150
  • Lost World Tambun
    ‪12 min walk‬
  • Kinta City Shopping Centre
    ‪7 min drive‬
  • Perak Stadium
    ‪9 min drive‬
  • Ipoh (IPH-Sultan Azlan Shah)
    ‪20 min drive‬

Room options

View all photos for Garden Villa (No Child Allowed)

View from room

Garden Villa (No Child Allowed)

  • 2809 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Water Villa (No Child Allowed)

  • 1668 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed) | Premium bedding, down comforters, minibar, in-room safe

Lake Villa (No Child Allowed)

  • 871 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Garden Villa (No Child Allowed)

Grand Garden Villa (No Child Allowed) | Private pool

Grand Garden Villa (No Child Allowed)

  • 2809 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Lake Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Garden Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Property grounds

Water Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

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The price is $109
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$121 total
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About this property

The Banjaran Hotsprings Retreat

5-star hotel in Ulu Kinta
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Banjaran Hotsprings Retreat offers 44 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub. There are 3 hot springs open between 7:00 AM and 7:00 PM.
In addition to a full-service spa, The Banjaran Hotsprings Retreat features hot springs and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 430 square feet (40 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. Complimentary covered self parking is available on site.

The Banjaran Hotsprings Retreat is a smoke-free property.

The Pomelo - This restaurant serves breakfast, lunch, and dinner.
Jeffs Cellar - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sky Bar - Onsite bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free theme park shuttle
  • Free covered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Jeffs Cellar
  • Sky Bar
  • The Pomelo

Things to do

  • 3 hot springs
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature - 104 ºF
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa tub

Accessibility

  • No elevator

More

  • 31 buildings
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

The Banjaran Hotsprings Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 308 out of 390 reviews
Rating 8 - Good. 68 out of 390 reviews
Rating 6 - Okay. 7 out of 390 reviews
Rating 4 - Poor. 6 out of 390 reviews
Rating 2 - Terrible. 1 out of 390 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive at The Banjaran you know that there is something special on offer. The photos do not prepare you for the beauty of the site, the mountain backdrop and lush jungle with gently weaving paths promising so much and tempting you to explore. The caves and hot springs, picture perfect pool and all day dining. The villas are perfectly presented and provide so much more than a standard room, spacious living space and private pools, balcony over the water or furnished terrace and well stocked mini bar. The vibe at Banjaran is laid back and low pressure. Long lazy delicious breakfasts and options to relax and decompress around the site, spa, sauna, pools and places to just site and watch the world go by. At the core of the Banjaran experience are the staff who are friendly, quietly efficient and always purposeful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banjaran Hotsprings Retreat was truly a dream. The facility is stunning, the staff polite and attentive and food/drinks/service were all impeccable. Will definitely be back and highly recommend to any fellow travelers.
Stayed 1 night in Sep 2024

10/10 Excellent

Belle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a retreat! Property was beautiful, room was comfortable and relaxing, staff were friendly and helpful, Jeff's Cellar was a wonderful special dining experience. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

YuenYuen Debbie Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. A place for total relaxing. One night is not enough.
Stayed 1 night in Sep 2024

10/10 Excellent

Frances, FPO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Stayed 2 nights in Aug 2024

8/10 Good

Mohamad Rafiei Bin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring within the unit is awesome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
Stayed 2 nights in Apr 2024

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

wai kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow
Stayed 3 nights in Jun 2024

10/10 Excellent

weng kee, los angeles

Will come back even though it is pricey.
Stayed 2 nights in Jun 2024

10/10 Excellent

David, DeLand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rarely you experience hospitality in a place where everything about the guest experience has been so well thought out that it truly approaches perfection. Stunning beautiful surroundings and grounds, landscaping, and architecture including interior decorating. And the staff go the extra mile in so many ways to make the guests’ experience not only restful but even beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely getaway
We’ve had a wonderful time celebrating our 10th year anniversary in this retreat. Staff is amazingly friendly and helpful. The resort amidst the lime caves is magnificent! The only pet peeve I had was the construction noise coming from the upcoming hospital next to the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pai Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernhard

Stayed 2 nights in Feb 2024

10/10 Excellent

Punita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and amazing resort
Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds
Our villa was over a lake and we had hot spring private pool in our villa!
Stayed 2 nights in Feb 2024

10/10 Excellent

Seiw

Stayed 2 nights in Jan 2024

10/10 Excellent

Sharmila, Harrow

Traveled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

JOY

Stayed 2 nights in Dec 2023

8/10 Good

Shyong Tuck

Stayed 1 night in Dec 2023

10/10 Excellent

Samir, Bethlehem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a relaxing and beautiful place. I highly recommend the cave for dinner one night. It’s fine dining. The cave is so beautiful. It’s 250 million years old. Very romantic!
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...
Stayed 2 nights in Nov 2023

10/10 Excellent

kanayasamy

Liked: Cleanliness, staff & service, property conditions & facilities
The TV/Living room could use more LED directed lighting. There should at be at least one complimentary alcoholic drink.
Stayed 2 nights in Nov 2023