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Hotel Excelsior

4.0 star property

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Photo gallery for Hotel Excelsior

Minibar, in-room safe, soundproofing, iron/ironing board
Studio Suite | View from room
Junior Suite | View from room
Front of property - evening/night
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
43, Jalan Sultan Abdul Jalil, Ipoh, Perak, 30300
  • Ipoh Parade
    ‪4 min walk‬
  • Memory Lane Market
    ‪6 min walk‬
  • Dataran Ipoh
    ‪6 min walk‬
  • Ipoh (IPH-Sultan Azlan Shah)
    ‪8 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Family Quadruple Room, 2 Queen Beds

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Studio Suite

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • 613 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Family Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Presidential Suite

  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

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About this property

Hotel Excelsior

4-star Ipoh hotel walkable to Ipoh Parade
Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and concierge services.
Hotel Excelsior offers 197 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Ipoh hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This Ipoh hotel also offers a fitness center, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Hotel Excelsior is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dulang Coffee House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Sonata Lounge - Onsite lobby lounge.
Excelsior Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 23 for adults and MYR 20.17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dulang Coffee House
  • Excelsior Palace
  • Sonata Lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 13 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 23 for adults and MYR 20.17 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Excelsior Hotel Ipoh
Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Hotel
Hotel Excelsior Hotel Ipoh

Hotel Excelsior Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 212 out of 883 reviews
Rating 8 - Good. 468 out of 883 reviews
Rating 6 - Okay. 152 out of 883 reviews
Rating 4 - Poor. 31 out of 883 reviews
Rating 2 - Terrible. 20 out of 883 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Serena

Located on otherside of town but very easy to take a grab. Hotel staff were abit rude to each other at check in so was abit hesitant to check in. Room is very noisy and hear plumbing from every room around my room. Having said that, good value for the price paid.
Stayed 2 nights in Oct 2024

4/10 Poor

Keith

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty. Smells like cigarettes. Roach in the tub.
Stayed 5 nights in Oct 2024

8/10 Good

Leet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection very poor
Stayed 6 nights in Oct 2024

10/10 Excellent

Leet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

6/10 Okay

Leet

Liked: Cleanliness, property conditions & facilities, room comfort
Wifi connection very poor, some times the Key Card can't tap . And electricity power shut down, need to switch to another room.
Stayed 8 nights in Sep 2024

6/10 Okay

Deborah

Stayed 3 nights in Oct 2024

8/10 Good

Heng Toh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its location is in the city but is away from the busting city centre and the noise
Stayed 1 night in Sep 2024

6/10 Okay

FELIX HUNG VI

Traveled with partner
Liked: Staff & service
Room is not soundproof, can hear people talk in the corridor. Fridge is not working.
Stayed 2 nights in Sep 2024

8/10 Good

Patrick

Stayed 11 nights in Aug 2024

10/10 Excellent

Jeffrey L H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Phang

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy environment
Stayed 1 night in Aug 2024

8/10 Good

ANNIS RAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! But there was power trip(twice) during the stay. -1 Star for that
Stayed 1 night in Aug 2024

8/10 Good

Leet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection very poor
Stayed 4 nights in Aug 2024

10/10 Excellent

Seng, Bothell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the city center.
Stayed 1 night in Jun 2024

6/10 Okay

Weng Chee

Disliked: Cleanliness
Ok
Stayed 4 nights in Jun 2024

8/10 Good

Jessie LL

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

SHIRLEY Geok Eng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good, service staff at reception very friendly & helpful . House keeping staff - very good, room cleaned well Breakfast buffet wide spread except on 28/6 - one friend took the watermelon & had food posioning. One of the night at 0207hours there was fire alarm, everyone peek out of room to see. Called reception - no response.
Stayed 3 nights in Jun 2024

8/10 Good

Leet

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2024

10/10 Excellent

Tjoeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Matt

Stayed 2 nights in May 2024

10/10 Excellent

Chujie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this is not a 5 star hotel, the staff are 6 star, polite, responsible, caring for their guests.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
My regular hotel stay in Ipoh.
Stayed here numerous times. There's free multistorey parking as well as open air one behind hotel. Stayed Junior Suite a few times and it's nice with a sitting room with sofas and a tv plus views of the distance mountains. Check-ins are a breeze. Rooms are clean with adequate lightings.
Stayed 3 nights in May 2024

8/10 Good

Kheng Long

Central location..not much dining at night
Stayed 4 nights in May 2024

8/10 Good

Wai Hoong

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Though hotel is rather old, it is well situated and mins away from Ipoh Parade, parking is easy and free...eateries are in walking distance....
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Good location
Very good location for food. As it is walking location to good local food and shopping area.
Stayed 4 nights in May 2024