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The Royal Highland Hotel

3.0 star property

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Photo gallery for The Royal Highland Hotel

Lobby
Lobby lounge
Classic Double or Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Room amenity
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry
  • Pet friendly
$270
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Station Square, Academy Street, Inverness, Scotland, IV1 1LG
  • Inverness Castle
    ‪6 min walk‬
  • Inverness Cathedral
    ‪8 min walk‬
  • Eden Court Theatre
    ‪11 min walk‬
  • Inverness (INV)
    ‪13 min drive‬

Room options

View all photos for Classic Double or Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double or Twin Room

8.0 out of 10
Very good
(69 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Cozy Single Room

Cozy Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Cozy Single Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cozy Double/Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Cozy Double/Twin Room

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

In-room safe, desk, blackout drapes, iron/ironing board

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Royal Highland Hotel

3-star hotel in Inverness City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
The Royal Highland Hotel offers 84 accommodations with safes and coffee/tea makers. Plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of meeting rooms and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area.

The Royal Highland Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Ash Restaurant - This restaurant serves lunch and dinner.
Gallery Cafe - Onsite café.
ASH BAR - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.01 miles (GBP 9 per day)
  • Limo/town car service
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 9.50 to 16.50 for adults and GBP 5 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ASH BAR
  • Ash Restaurant
  • Gallery Cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 9.50 to 16.50 for adults, and GBP 5 to 10 for children
  • Offsite parking fee: GBP 9 per day (0.01 mi away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Royal Highland
Royal Highland
Royal Highland Hotel
Royal Highland Hotel Inverness
Royal Highland Inverness
The Royal Highland Hotel Hotel
The Royal Highland Hotel Inverness
The Royal Highland Hotel Hotel Inverness

The Royal Highland Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 414 out of 1011 reviews
Rating 8 - Good. 322 out of 1011 reviews
Rating 6 - Okay. 172 out of 1011 reviews
Rating 4 - Poor. 66 out of 1011 reviews
Rating 2 - Terrible. 37 out of 1011 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Austin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good but seemed like there was a lot of neglect for the rooms and amenities. Elevator was broken, rooms seemed dingy, parking was confusing and not much of it.
Stayed 1 night in May 2025

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Sue

Disliked: Staff & service, property conditions & facilities

Dreadful, particularly at the cost!

I paid nearly £300 for a one night stay (more than I usually pay in the City of London) because it is right next door to the railway station and we were catching a train to Edinburgh early the following morning. I checked that it had a lift as we were travelling for 3 weeks hiking and camping as well as visiting cities so would have heavy cases to manoeuvre. The most positive word I can use to describe the member of staff who checked us in is ‘disinterested’ and It was only when I asked how to find the lift that he said that the lift was broken and that we should use the stairs. No offer of help was made even though my husband and I are obviously older, I had to ask for it. He said he would bring the bags up at some point. As we were leaving our room 30 minutes later we met him on the landing, he just put the bags down where he was, turned around and went back downstairs without a word. The corridor outside our room was being used as a store for linen bags. When we arrived they were all closed up but by the time we went down for breakfast they had all been opened up for the housekeeping staff to use. The corridor itself was in a very poor state. The room was clean, but very dated and the paintwork in the bathroom definitely needed some work. I’m not sure if health & safety law is the same in Scotland as in England but if it is, the bathroom blind in the bathroom is illegal as it doesn’t have a chain safety clip fitted.
Stayed 1 night in May 2025

2/10 Terrible

Amy

Traveled with partner
Disliked: Cleanliness, amenities
The outside of the property is all worn and looks very run down. When given our first room it was on the 3rd floor with the lift been broken. Got to the room and it was freezing the window was drafty and the walls were all cracked the shower was mouldy and did not even have a shower. When I phoned to change rooms the woman was so nice and said we would be moved to a better room when we got back from being out. I then got a phone call from another woman on reception telling us to get back now to sort it out before letting me speak she ended the phone on me which is very rude . When we got back she said we should have told her instead of phoning to complain. Our second room was not much better still drafty window and bathroom had cracked tiles and was mouldy in parts too. Only good thing was the dinner staff were very nice and we had no issues there. Over all stay was awful and ruined our time away now understand why people say you should read reviews before staying places.
Stayed 1 night in May 2025

8/10 Good

Meryl

Traveled with partner
Liked: Cleanliness, amenities
Our room exceeded out expectations with a kitchen and huge bedroom. The washing machine a great perk as we have been traveling by tandem. Restaurant expensive but the food and portions were good. Staff responsive and efficient.
Stayed 2 nights in May 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, and easy walking to most restaurants and shops.
Stayed 3 nights in May 2025

8/10 Good

Lori-Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ROYAL Location

We selected this property due to its location to the train station. Close to everything we wanted to see and do. The breakfast was wonderful. We had one dinner at the hotel and it was excellent. I would have rated the entire property excellent except the lift wasn’t working and we climbed a lot of stairs with luggage. Other than that - I’d stay again
Stayed 2 nights in May 2025

6/10 Okay

Bernadette

Traveled with partner
Liked: Cleanliness, amenities
Perfect location.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

6/10 Okay

TIM

Liked: Cleanliness
Disliked: Property conditions & facilities
Third floor a bit run down
Stayed 1 night in May 2025

10/10 Excellent

Tom Van

Liked: Amenities
Convenient location next to the train station. Room was tidy. Double bed is awfully small for two people, but we made do. Really our only complaint is that the room was hot and hard to get comfortable.
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Kenny John

Stayed 1 night in May 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good, convenient, hotel

The hotel is very conveniently located right next to the RR station. The room was quite large and comfortable. The breakfast was not very good so we found restaurants outside (which were nearby).
Stayed 3 nights in Apr 2025

10/10 Excellent

Mattea

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! It is an older hotel- so as expected some things were quite well-worn. Note- VERY limited onsite parking. We parked in the secure lot they directed us to that was a 5-10 minute walk away.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2025

6/10 Okay

GRAHAM

Liked: Cleanliness, staff & service, room comfort

Good, but has potential to be better

Stayed for just the one night. Receptionist very welcoming and polite. The reception area is very beautiful and tastefully decorated; with plenty of tartan and a sweeping central staircase. There is also a left luggage facilities for guests which Infound useful in the morning as I wanted to do some exploring before making my way to the airport. I did not have any food at the hotel choosing instead a local Wetherspoons. The actual room was well equipped and the bed comfortable. However the fixtures and fittings and decor in the room looked 'tired' and could do with a refresh. Not a complaint just an observation
Stayed 1 night in Apr 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the historic ambiance (but felt the modern artworks hanging at top of stairwell incongruous with the feel of the hotel.) Charming hotel but slightly tired. Friendly staff. Convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Isabel, Brisbane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Apr 2025

6/10 Okay

Kevin

Traveled with family
VERY convenient for train station. If not important suggest looking elsewhere. Dated.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel, and a few of the touches are quite old. Some of the wallpaper isn’t sticking to the walls very well and there’s carpet in the elevator, which takes a few minutes of holding down the button before it will move. The staircases were stunning and the food at dinner is fabulous. I thought they could’ve had a little bit more for the continental breakfast in the way of pastries and such, but eating was held in a ballroom room giving you a feel of elegance.
Stayed 2 nights in Apr 2025

4/10 Poor

Wilfred, Halifax

Traveled with group
Disliked: Amenities, property conditions & facilities
We won't be back to this hotel. It smells quite musty, perhaps the carpets aren't shampooed enough. Housekeeping only every 2nd day??? We didn't need it but it shouldn't have been dictated by them. We killed 3 flies in the bathroom. The restaurant/bar tables were piled with dirty dishes. Definitely not worth the price.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and convenient to travel, shopping and food. I'll definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence, ISLE OF LEWIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Lumy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 nice but it was great
Stayed 1 night in Apr 2025