4/10 Poor
Verified traveler
Oct 2, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we don’t have very many positives about our stay here.
- Reception staff had no life about them. When we checked out there was no “Good Morning, how was your stay?”, to busy working on the computer with a quick “thank you” as we dropped the keys in the box.
- breakfast is not worth £13. The coffee was undrinkable, the bread section everything was stale, there were dirty dishes on tables that should’ve been cleared as you entered and it was only 6:50am (they were still there when we left 30 mins later.
There was only one waitress on and the majority of table didn’t have forks.
- the bar only had one till so you needed to wait a while to order. The bottles behind the bar could do with a good dusting as it didn’t entice us to order a drink. The staff seemed quite new in this area but they were pleasant and helpful.
- the room was stifling hot even though we turned the radiator off and had the window open. We really struggled to close it so it was safer to leave it open. We could hear the room next to us also struggling to close their window. The radiator ticked constantly to the point we struggled to sleep. Black out curtains are great but it would be better if they were closer to the wall to prevent daylight pouring in at the sides.
- the bathroom could do with a proper extractor fan as all the steam is ruining the paintwork, it’s peeling off the ceiling and the door is in need of being replaced.
Verified traveler
Stayed 3 nights in Sep 2024