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Inverness Palace Hotel & Spa, WorldHotel Distinctive

4.0 star property

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Photo gallery for Inverness Palace Hotel & Spa, WorldHotel Distinctive

Indoor pool
Front of property
Food and drink
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
  • Room service
  • Gym
$321
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Inverness Castle
    ‪2 min walk‬
  • Inverness Cathedral
    ‪3 min walk‬
  • Eden Court Theatre
    ‪6 min walk‬
  • Inverness (INV)
    ‪14 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(9 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Cosy Double Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Small Cosy Double Room

  • Sleeps 2

View all photos for Executive River Double Room

Interior

Executive River Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Standard Family Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Family Room

  • Sleeps 4

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Executive River Twin Room

Interior

Executive River Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels

Standard Single Room

  • Sleeps 1

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About this property

Inverness Palace Hotel & Spa, WorldHotel Distinctive

4-star hotel in Inverness City Centre
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers 110 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Inverness Palace Hotel & Spa, WorldHotel Distinctive features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 323 square feet (30 square meters) include conference space. This Victorian hotel also offers a fitness center, spa services, and a fireplace in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Inverness Palace Hotel & Spa, WorldHotel Distinctive is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Inverness Palace Hotel & Spa, WorldHotel Distinctive has a restaurant on site.
Brasserie - This bar specializes in local cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (25 inches high)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 975 reviews
Rating 8 - Good. 308 out of 975 reviews
Rating 6 - Okay. 116 out of 975 reviews
Rating 4 - Poor. 55 out of 975 reviews
Rating 2 - Terrible. 16 out of 975 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Traveled with family
Liked: Amenities
The second building Rooms were small and it was hot.
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was beautiful. Staff was friendly and helpful . Didn’t like no ac in room. Slept with out covers as too hot in room. Tower fan in room was not enough. Room smelled very musty. No easy access for plug in receptacles (had to move night tables to access. Pillows were very thin and uncomfortable. Definitely substandard room for advertised price. Will not recommend this hotel to others.
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was absolutely beautiful and beautiful decor
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and amazing location
Stayed 2 nights in May 2025

8/10 Good

John Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very welcoming and helpful. The room large and well furnished. However, the shower room was far too small, and inconvenient to use. I am not abnormally large yet I had a problem getting into and out of the shower cubicle and sitting n the toilet was a squeeze, the basin small, and the toilet roll was on a stand in front of the mask basin! It was great to have a charging points for the electric car, but it was far too complex to operate. Such a shame in such a good hotel and great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great. The parking was full but the hotel had another free option.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tope

Stayed 1 night in Apr 2025

10/10 Excellent

Dolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Stayed 4 nights in Mar 2025

6/10 Okay

Vera

The property is extremely dated and in need of an update. I should have known with best Western. It was also disappointing to only have instant coffee in the room.
Stayed 2 nights in Mar 2025

8/10 Good

Fergus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one small complaint. Too little parking on site. Permit Parking is available nearby but it could be closer
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location & good facilities & good rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and facilities on yhe banks of loch ness
Stayed 1 night in Mar 2025

10/10 Excellent

Arron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in the centre of Inverness

Excellent hotel, helpful, friendly staff. We had lunch in the brasserie which was delicious. Highly recommended. The spa was lovely and very clean. We had a cozy double room which was exactly as expected. Right in the heart of Inverness. We will definitely be back again.
Stayed 1 night in Mar 2025

2/10 Terrible

Chris

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Won’t be back.

No mention of extensive external works being carried out for a prolonged period of time. Scaffolding surrounding the building - not only a safety concern for the bedroom window, poor views of Inverness. The “car park” facility is compromised by the works. Having many of the spaces taken up by building supply storage. Had to use a public car park - paid for. Travelling for work means that I don’t want to be far from my vehicle or have supplies with me. The reason for choosing this hotel was the onsite parking. Which was not adequate. Bed was a very small double - extremely uncomfortable. Was asked twice regarding coffee and toast. Never came. Sausages were gristly.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great location. It has very limited parking.
Stayed 2 nights in Mar 2025

8/10 Good

Fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace

Loovely hotel i am just fussy thing bathroom should have hand rail in shower as i am very unstead on feet but not safe for older people even although they gave me a shower mat but not very long as walk in shower was long . The bathroom could do with hooks for hanging wet towels as no where to put all the towels just one towel rail but hotel seems nice i am just fussy
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Traveled with partner
Liked: Staff & service
Walking distance to city centre and Eden Court Could have done with a bigger bed but it looks like beds were being replaced as we left
Stayed 1 night in Mar 2025

10/10 Excellent

william

Liked so much I would go back again Very pleasant staff, and location was good Perfect stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay on my way to Orkney
Stayed 1 night in Feb 2025